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How To Build Sales Behaviors That Actually Stick

You may look at your team members and know immediately how they could improve. If someone were more organized, they could stay ahead of deadlines. Or if someone asked more questions during meetings, they could uncover better opportunities. But point...

Aug. 12, 2026

No Turnover? What Pro Towels Is Doing To Keep Employees Happy

People love working at Pro Towels (PPAI 112755, Gold), PPAI 100’s No. 51 supplier.The proof is in the data: The Pittsburgh-based textiles specialist has secured High Marks in Employee Happiness in every PPAI 100 since the ranking’s inceptio...

Aug. 12, 2026

WAP Study Reveals Branded Merch’s Biggest Sustainability Challenges

It would be hard to overstate the usefulness of the data that came out of the WAP study on sustainability in the branded merchandise industry. The yearlong study, commissioned by PPAI and its Board of Directors and carried out by sustainability cons...

Aug. 11, 2026

6 Tips For Handling Customer Complaints Like A Pro

It’s never easy getting a complaint, especially when you’re proud of the merch you provided. But even the best branded merch programs won’t make people happy 100% of the time. A client may not like the way the colors printed, or they may find the qu...

Aug. 11, 2026

Nadel Acquires Tugboat

Nadel (PPAI 107145, Platinum), PPAI 100’s No. 12 distributor, has announced another acquisition after its recent acquisition of All Branded Group.Now, the Los Angeles-based company has acquired Tugboat (PPAI 156642, Silver), a 34-year-old distri...

Aug. 10, 2026

PPAI Strategic Plan: Strengthening The Branded Merchandise Community

Kicking off The PPAI Expo 2026, PPAI President and CEO Drew Holmgreen, CAS, unveiled the organization’s 2026-2030 Strategic Plan, a five-year framework designed to sharpen the industry’s positioning, strengthen its sense of community and equip membe...

Aug. 10, 2026

5 Best Practices For Virtual Sales Training

Your sales team may work from different places, but they all need the same thing: consistent training. Whether reps are in the office, at home or on the road, regular coaching and practice helps them stay sharp wherever they log in.That’s why vi...

Aug. 10, 2026

Koozie Group Launches Its Latest AI Tool

Koozie Group (PPAI 114187, Platinum), PPAI 100’s No. 4 supplier, has unveiled the newest addition to its suite of AI tools: Kai Link, which enables users to check on their Koozie Group information without leaving their own AI platform.There’s no...

Aug. 7, 2026

Supplier AI Adoption Moves From Experimentation To Operational Impact

AI adoption is moving beyond experimentation among PPAI 100 suppliers. Use is strongest in marketing, sales materials, artwork, mockups and reporting, while expanding into order management, customer service, CRM, forecasting and data work.Explor...

Aug. 7, 2026