Who We Are:

Tekweld is a recognized leader in the promotional products industry, celebrated for our creativity, innovation, and commitment to customer satisfaction. Named one of the Best Places to Work in the Promotional Products Industry by Counselor Magazine, we pride ourselves on cultivating a collaborative, growth-focused work environment.

Who We’re Looking For:

At Tekweld, we strive to create a dynamic work environment by hiring passionate, committed, and driven individuals who can deliver a high-class customer experience. We seek reliable, motivated, and energetic individuals with a strong work ethic to join our team.

Customer Success Coordinators are committed to establishing and maintaining quality assurance and delivering excellent customer service across all accounts. The ideal candidate is highly service-oriented, a skilled active listener, and possesses clear communication skills.

Job Responsibilities:

• Interacts with customers via telephone and email to provide support and information on orders and/or products
• Accurately reviews and monitors orders for new or additional products, upselling where appropriate
• Responds to customer questions and complaints professionally; when the issue is beyond the representative’s knowledge, forwards to the Customer Success Manager
• Ensures that appropriate actions are taken to resolve customers’ concerns promptly
• Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments in the Freshdesk Ticketing system
• Provides accurate, valid, and complete information to both internal and external customers by using the right tools and a positive demeanor to build relationships
• Follow the policy/procedures and guidelines set by the Customer Success and Management teams
• Assist Sales Representatives in monitoring accounts with proactive follow-ups on their orders when needed
• Performs other related duties and projects as assigned.

Required Skills/Abilities:

• High school diploma or equivalent
• 2-3 years of customer service experience required
• Experience in Freshdesk, Zendesk, or other ticketing software is preferred
• Strong verbal and written communication skills
• Excellent organizational and time management skills with strong attention to detail
• Proven ability to build and maintain relationships with customers
• Knowledge of Google Sheets and Microsoft Excel is preferred
• Proficient computer skills and the ability to learn related software

Tekweld is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Corporate Gifts Generalist

Location: Pine Brook, NJ (On-site)
Job Type: Full-time | Monday to Friday

At Leuchtturm Gruppe USA, we believe exceptional products speak volumes — and that the right gift leaves a lasting impression. As the Corporate Gifts Manager, you’ll help bring premium branded stationery and lifestyle products to businesses, teams, and events across the country. You’ll be the link between client vision and beautifully executed results.

This is a unique opportunity to grow within a company rooted in craftsmanship, precision, and timeless design. Our brands include LEUCHTTURM1917, known for iconic notebooks and planners, as well as Semikolon, Stilform, and others.

The ideal hands-on candidate will thrive in a fast-paced environment, be highly organized, and enjoy guiding customers through thoughtful gifting solutions. This is a full-time, on-site position with significant growth potential.

Key Responsibilities

Sales & Business Development

– Drive U.S. market expansion by identifying and engaging distributors, agencies, and corporate clients in the promotional products industry.
– Develop and execute sales strategies to increase brand presence and revenue.
– Leverage existing industry relationships to accelerate sales growth.
– Oversee internal and external production to provide clients with innovative and relevant solutions.
– Manage and respond to client inquiries, ensuring seamless communication from product selection to order fulfillment.
– Must be hands-on.
– Proactively generate new business through cold-calling, networking, and in-person meetings.

Product & Market Expertise

– Must be well-versed in promotional products, materials, and customization options to provide tailored recommendations to clients.
– Understand pricing structures, MOQ requirements, and customization capabilities to optimize product offerings for U.S. customers.
– Analyze market trends and competitor strategies to refine sales approaches and enhance product positioning.
– Work closely with internal teams to resolve challenges related to sourcing, quality control, and order fulfillment.

– Independently manage sales pipelines, supply chain operations, and client projects without constant supervision.
– Troubleshoot and resolve client concerns, ensuring high levels of satisfaction and retention.

What We’re Looking For

✅ Experience in the promotional products industry or branded merchandise industry preferred with a strong understanding of product knowledge, customization, and market trends.
✅ Strong existing network within the U.S. promo industry (distributors, suppliers, corporate clients).
✅ Knowledge of ASI, PPAI, and SAGE platforms.
✅ Excellent problem-solving and leadership skills, with the ability to work independently.
✅ Proficiency in CRM systems for sales funnel and pipeline management.

• Competitive salary
• 401(k) with company match
• Health, dental, and vision insurance
• On-the-job training and professional development opportunities
• Opportunity to work with premium international brands in a fast-growing division

Additional Information

• Work Location: Pine Brook, NJ
• Work Hours: 8-hour shifts, Monday to Friday
• Remote Work: This is an on-site position. Reliable commute or relocation required.
• Willingness to travel: 25% (Required) and willingness to attend trade shows and embossing events

Corporate Gifts Coordinator

Location: Pine Brook, NJ (On-site)
Job Type: Full-time | Monday to Friday

At Leuchtturm Gruppe USA, we believe exceptional products speak volumes — and that the right gift leaves a lasting impression. As the Corporate Gifts Coordinator, you’ll help bring premium branded stationery and lifestyle products to businesses, teams, and events across the country. You’ll be the link between client vision and beautifully executed results.

This is a unique, hands-on opportunity to grow within a company rooted in craftsmanship, precision, and timeless design. Our brands include LEUCHTTURM1917, known for iconic notebooks and planners, as well as Semikolon, Stilform, and others.

The ideal candidate will thrive in a fast-paced environment, be highly organized, and enjoy guiding customers through thoughtful gifting solutions. This is a full-time, on-site position with growth potential.

Key Responsibilities

• Coordinate and manage corporate gift orders from initial inquiry to final delivery, including vendor communication and production timelines
• Serve as the liaison between internal sales teams, clients, and external partners
• Recommend products and decoration options tailored to client needs, brand identity, and budget
• Maintain accurate records of customer interactions, sales activities, and reporting data
• Support trade show participation and industry events as needed (some travel required)
• Contribute to a collaborative, customer-focused, and design-minded team environment

Qualifications

• High School Diploma or equivalent (Associate’s or Bachelor’s degree preferred)
• 1–3 years of experience in a sales support, customer service, or project coordination role
• Familiarity with Photoshop, Canva or design software is a plus (useful for visualizing client projects)
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• QuickBooks experience is a plus
• Strong communication and organizational skills
• Interest or background in promotional products, design, or branded merchandise is a plus
• Ability to manage multiple projects and timelines independently

Benefits

• Competitive salary
• 401(k) with company match
• Health, dental, and vision insurance
• On-the-job training and professional development opportunities
• Opportunity to work with premium international brands in a fast-growing division

Additional Information

• Work Location: Pine Brook, NJ
• Work Hours: 8-hour shifts, Monday to Friday
• Remote Work: This is an on-site position. Reliable commute or relocation required.

AGGRESSIVE AND MOTIVATED SALES PROFESSIONALS WANTED IMMEDIATELY

Rymax, with headquarters in Pine Brook, New Jersey, is the largest National Direct Manufacturer’s Representative in the Premium and Incentive Industry. Rymax sells name brand and luxury merchandise to the reseller community in conjunction with their reward and incentive solutions. We are looking to expand our National Reseller Sales Team.

We are seeking high-energy, self-motivated individuals for unique opportunities with an unlimited upside. Proven ability to sell merchandise within the incentive and promotion industry and experience with consumer electronics is certainly a plus, but not a requirement. If you are hard-working, dedicated, and persistent, and possess a dynamic personality this could be the sales opportunity for you.

The ideal candidate should be articulate, self-confident, energetic, organized and proactive. This individual will be given the responsibility to develop and expand an existing sales territory with the intent to grow the territory both in size and revenue. The primary focus of this position is to cultivate sales within an existing incentive reseller, jobbers and incentive houses client base while generating new accounts.

From a sales perspective this Sales professional must possess strong consultative sales ability as well as the experience to turn quick product sales around.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Candidate must develop sales strategies supported with compelling presentations that will enable a selling relationship with targeted clients
• Manage and develop existing accounts and grow share of revenue.
• Analyze trends and other sales opportunities.
• Identify new business & growth opportunities.
• Develop and build strong account relationships.
• Perform market analysis and ascertain competitive account strategies in order to provide counter measures and recommendations to senior management.
• Represent company at trade shows and other trade forums that promote the company.
• Ability to work within a competitive marketplace.
• Travel within their territory.

QUALIFICATIONS

This is an individual contributor role that will be charged with opening new accounts as well as growing existing. The candidate should have prior and successful selling experience, of actual hard goods. Experience in the Promotional and/or Premium and Incentive Channel is a plus. Candidate must be self motivated and possess excellent follow-up and presentation skills. Strong interpersonal skills also required. Candidate will be required to travel. This is not a remote position and candidate will be required to work from the Company’s New Jersey headquarters.

In addition to providing a tremendous growth opportunity, this position offers a competitive salary, commissions, health insurance, a 401(k) plan with an employer match, life insurance and long-term disability insurance, and paid time off. No relocation fees will be paid. Equal Opportunity Employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Please forward all resumes to careers@rymaxinc.com

Brand & Marketing Specialist

Reports To: President

Job Overview

There’s a quote that goes, “If you want to be interesting, be interested.” Around here, we’re interested in great design, authentic branding, and helping our distributor partners look like rockstars in front of their clients.

At J.Charles, we design and manufacture glass and crystal recognition pieces for the moments that matter: awards, milestones, and memories worth celebrating. We believe beautiful design is good business, and we bring that philosophy into everything we do, from the products themselves to the print pieces, emails, and digital experiences that support them.

We’re looking for a Brand & Marketing Specialist who brings both polish and hustle. You’ll help us stay top-of-mind with our distributor network by creating clean, on-brand content that supports sales, promotes new products, and protects the integrity of our visual identity. Think email campaigns, promotional flyers, social content, and sales tools; all produced with care and clarity.

You don’t need to be a strategic guru or marketing philosopher. What you do need is great taste, strong follow-through, and the ability to execute a vision with precision. If you’re someone who cringes at Comic Sans and instinctively knows how to make things tastefully pop, this role is the perfect career move for you!

Responsibilities & Duties

• Campaign Execution: Create and distribute regular outbound marketing (email, social, digital, and print) focused on product launches, seasonal campaigns, and promotions
• Distributor Enablement: Develop sell sheets, catalogs, flyers, product kits, digital assets, and turnkey tools our distributors can use with end users
• Social Media Management: Plan, create, and schedule social content across platforms (primarily LinkedIn, and Facebook) that speaks to our brand and product story
• Email Marketing: Build and send email campaigns to our distributor database
• Print & Event Support: Coordinate materials for trade shows, virtual events, and distributor outreach (booth kits, signage, etc.)
• Website Updates: Make basic updates to product pages, landing pages, or blog content in collaboration with internal or external developers (no heavy coding required)
• Brand Stewardship: Ensure all marketing outputs are brand-aligned, both visually and tonally
• Analytics & Reporting: Track and report on performance of campaigns to guide future efforts (email opens, social engagement, lead generation, conversion rates, etc.)
• Research & Innovation: Stay sharp on trends in the promotional products industry and broader marketing world and recommend fresh, creative ways to stay top-of-mind with distributors and keep our brand feeling current
• Most Importantly: Infectiously smile, laugh, have fun.

What Success Looks Like

• A steady cadence of professional, branded content goes out weekly to distributors
• Distributor engagement increases: opens, downloads, click-throughs, followers, etc.
• Internal team no longer worries about the brand being misrepresented
• Sales team is better equipped with tools to start and close conversations
• Leadership spends less time involved in daily marketing execution
• Opportunity to grow into a more strategic marketing role over time

Qualifications

• Bachelor’s degree equivalent or higher in marketing, communications, design or similar
• 3+ years of marketing experience, preferably in a product-based or B2B2B environment
• Solid understanding of channel marketing or distributor/sales enablement
• Working knowledge of tools like Canva, Adobe Creative Suite, email marketing, social schedulers, etc. or similar
• Strong project management and organizational skills
• Excellent written communication and visual storytelling ability
• Eye for clean, consistent branding (this is big)
• Self-starter with high attention to detail and pride in finished work
• Comfortable taking direction and working within a clear brand framework

J.Charles is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

This position description is not to be construed as an exhaustive statement of accountabilities, duties, responsibilities of requirements. Any individual may be required to perform any other job-related activities or functions requested by his/her manager, subject to reasonable accommodation. J Charles reserves the right to modify this job description to reflect changes in essential job duties made necessary by changing organizational needs, subject to reasonable accommodation.

About us: Hi! We’re Storm Creek- a women-owned, B-Corp certified, sustainably-made clothing brand that cares deeply about doing good. We proudly donate over 5% of our profits to environmental and community causes. Here’s a bit more about us so we can really get to know each other.

From sparking curiosity to fueling our growth mindset, we’re all about purposeful action and relentless innovation. “Good enough” isn’t in our vocabulary-we aim higher, think sharper, and collaborate harder. And giving back? That’s in our DNA. We’re charging full steam ahead to hit $5 million in charitable donations by 2030. Turns out doing good can look good, too.

We’re honored to be named one of PPAI’s Greatest Companies to Work For in 2024, ranked in the top 1% of promo products suppliers nationwide as #33 on PPAI 100, and a proud member of Minnesota Keystone at the 5% giving level. Translation? We’re a fantastic place to work. Ready to see what all the buzz is about? Come join the fun!

Position Overview:

As a Sales Support Specialist, you are an important member of our sales team. This position is responsible for customer service, account support, and sales support functions for Storm Creek distributor customers in the Promotional Products Industry.

The ideal candidate is a highly motivated self-starter with proven promo industry customer service experience with the tenacity to get things done. You are eager to dig in and support our sales representatives and customers and use your keen attention to detail to ensure an amazing Storm Creek customer experience.

Primary Responsibilities:

• Provide outstanding service and support to all sales activities within designated accounts.
• Collaborate with inside and outside sales reps to bring orders to successful fruition and provide over-the-top service.
• Deliver timely, friendly, and knowledgeable customer communications, via phone, live chat, and email.
• Ensure an excellent new customer onboarding experience.
• Develop ongoing relationships with customer and demonstrate Storm Creek’s commitment to consistent service and follow through.
• Respond to requests for virtuals, samples, marketing resources, and other assistance.
• Utilize Storm Creek’s ERP system to obtain/manage/facilitate order information.
• Pay close attention to all open orders daily and ensure they are moving along to meet customers’ in-hands dates.
• Ensure order issues are researched, resolved, and appropriately communicated.
• Contribute to improve processes and procedures.
• Maintain, enter, and expand customer and account data in the CRM and ERP systems.
• Actively participate in weekly team (L10) meetings, huddles, and updates.
• Maintain ongoing education on Storm Creek styles, features, colors, prices, etc.
• Assist with other duties and projects as assigned.

Desired Skills & Experience

• Must have experience in the promotional products industry.
• Very organized with exceptional attention to detail.
• Strong multi-tasker.
• Proficient with Microsoft Office Suite and Excel, and familiar with ERP and CRM software.
• Strong verbal and written communication skills.
• Comfortable dealing with customers at all levels within an organization.
• Ability to troubleshoot with desire to problem solve.
• Flexible and able to pivot priorities quickly.
• Team-first mentality.
• Stellar follow-through.
• Cheerful and enthusiastic – customers can hear you smiling through the phone.
• Self-motivated, with good energy to thrive in a fast-paced, growing business.

What Storm Creek Can Offer You: We offer a comprehensive benefits package, including Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Employee Assistance Program, and 401(k). Teammates may also be eligible for 15 days of PTO, 8 volunteer hours, and 8 company holidays (plus one floating holiday per year).

Storm Creek is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Ready to join us? Let’s make an impact together at Storm Creek!

ATTENTION: After submitting your application, please check your spam folder for emails on your application status. Emails are sent from a @send.applicantemails.com email address.

Senior Product Compliance Specialist

HALO Branded Solutions  United States (Remote)

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We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions.

HALO is looking for a Senior Product Compliance Specialist who will act as the central point of contact for a key customer with advanced compliance expectations, overseeing all aspects for promotional product and factory compliance. This includes interpreting and applying client-specific standards, managing Domestic and International supplier relationships, and ensuring timely execution of product testing, factory audits, and documentation. The role demands a strong command of product regulatory frameworks and the ability to drive operational excellence in a fast-paced, detail-oriented environment.

Note: Compliance experience outside of promotional products i.e. hat, shirts, mugs, bags, etc. will not be considered. This role is industry specific and only deals with consumer product goods.

Responsibilities

• Compliance Strategy:Develop, implement, and continuously improve compliance processes and procedures that support customer goals and requirements that are aligned with evolving regulatory landscapes.
• Cross-Functional Collaboration:Partner with internal departments and external stakeholders to ensure product offerings meet all compliance requirements.
• Regulatory Oversight:Interpret and apply domestic and international regulations, industry standards, and customer-specific requirements to ensure full compliance across product offering.
• Supplier & Vendor Management: Oversee coordination with suppliers and third-party service providers for testing, inspections, and audits. Review and approve documentation, manage service quotes, and ensure timely completion of compliance activities.
• Documentation & Reporting:Maintain accurate records of compliance documentation, including test results, inspection reports, and audit findings. Prepare compliance reports for internal and external stakeholders.
• Risk Management:Identify compliance risks and recommend mitigation strategies.
• Stakeholder Communication: Serve as a primary point of contact for compliance-related inquiries from the Sales Team and other departments.
• Industry Engagement:Stay informed on regulatory changes and industry best practices by attending webinars, conferences, and professional development events.
• Other duties as assigned

Requirements

• Bachelor’s degree in Business Administration, Regulatory Affairs, or related field (preferred); Associate’s degree with significant relevant experience considered.
• Minimum 5 years of experience in compliance, regulatory affairs, or quality assurance, preferably in a product-based or manufacturing environment is a MUST.
• Demonstrated experience managing compliance programs and working with regulatory bodies.
• Proficient in Microsoft Office Suite (Outlook, Excel, Teams, PowerPoint).
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication skills: verbal, written, and interpersonal.
• Ability to manage multiple projects and deadlines with minimal supervision.
• Experience with ERP systems and compliance management tools.
• Positive, proactive attitude with a commitment to continuous learning and improvement.

Compensation: The estimated base salary range for this position is between $50,000 and $68,000 annually. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate’s work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.

Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

More About HALO:

At HALO, we energize our clients’ brands and amplify their stories to capture the attention of those who matter most. That’s why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry.

• Career Advancement: At HALO, we’re passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you’ll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you’ll gain access to HALO’s influential global network, leadership opportunities, and diverse perspectives.
• Culture: We love working here, and we’re confident you will too. At HALO, you’ll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday’s limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability.
• Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you’ll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands.
• Flexibility: Many of our roles offer hybrid work options, and we pride ourselves on flexible schedules that help you balance professional and personal demands. We believe that supporting our customers is a top priority and trust that you and your manager will collaborate to create a schedule that achieves this goal.

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.

HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

Givenly is transforming how companies engage employees and clients through innovative corporate gifting, branded merchandise, and reward solutions — all powered by our cutting-edge, automated platform. From our no-inventory Brand On Demand solution to seamless employee gifting programs, we enable businesses to deliver exceptional experiences with ease.

As we scale quickly, we’re looking for a Vendor & Product Manager to take charge of our product catalog, optimize vendor relationships, and ensure our catalog remains best-in-class.

Role Overview  – The Vendor and Product Manager will be the go-to expert for all things product and vendor related at Givenly. You’ll manage our SKU libraries, lead vendor relationships, and help shape our catalog strategy — all while working closely with sales, operations, and customer success teams to ensure a seamless client experience.

This is a strategic, hands-on role for someone who thrives in a high-growth, fast-paced environment and wants to make a measurable impact.

Key Responsibilities

• Product and Catalog Management Maintain and continuously update Givenly’s product catalogs across our Gift Catalog and Brand On Demand platform.
• Ensure client stores are accurate, well-organized, and stocked with relevant, high-quality merchandise.
• Align product data across vendors, internal systems, and customer-facing catalogs.
• Partner with sales and marketing to enhance product presentation and discoverability.
• Vendor and Supplier Management Manage and grow relationships with key vendors — negotiate pricing, lead times, and exclusives.
• Source and onboard new suppliers to expand offerings and stay ahead of industry trends.
• Ensure compliance, quality control, and vendor accountability across the supply chain.
• Continuously refine and innovate our Brand On Demand catalog to stay best-in-class.
• Sales and Internal Collaboration Assist sales by identifying top product fits for client needs and creating compelling visuals/presentations.
• Collaborate with operations and customer success to ensure seamless fulfillment and client satisfaction.
• Ensure SKU data remains synchronized across systems and interfaces.

Who You Are

• 5+ years in branded merchandise, promotional products, corporate gifting, or a related space.
• Strong understanding of vendor sourcing, pricing negotiation, and supplier management.
• Proven experience managing large SKU databases with high accuracy.
• Advanced spreadsheet skills are a must.
• Familiarity with SAGE, ASI, or similar product platforms is a plus.
• Highly organized and detail-oriented — you’re a catalog optimization pro.
• Comfortable collaborating across departments and supporting sales presentations with confidence.

Why Join Givenly?

• Be part of a fast-growing, tech-enabled company disrupting a $250B+ market.
• Work on high-impact projects with Fortune 500 clients.
• Collaborate with a driven, passionate, and nimble team.
• Make a real difference — your work directly shapes our product and vendor strategy.
• Enjoy the flexibility of a remote role with autonomy and ownership.
• Multiple bonus opportunities

Job Title: Senior Account Manager

Department: Sales

Reports To: Director of Strategic Accounts

Location: Hybrid/ Northbrook, IL or GA

Job Summary:

We are seeking an experienced and results-driven Senior Account Manager to join our team. The ideal candidate will have a proven track record in account management, exceptional communication skills, and a passion for delivering outstanding customer service. As a Senior Account Manager, you will be responsible for managing key client accounts, driving sales growth, and ensuring client satisfaction.

Key Responsibilities:

• Develop and maintain strong relationships with key clients, understand their needs and provide tailored solutions.
• Manage a portfolio of high-value accounts, ensuring client retention and satisfaction.
• Identify and pursue new business opportunities within existing accounts and potential clients.
• Collaborate with internal teams to deliver exceptional service and meet client expectations.
• Prepare and present sales reports, forecasts, and performance metrics for senior management.
• Stay updated on industry trends, market conditions, and competitor activities to identify opportunities for growth.
• Negotiate contracts and agreements to maximize profitability and ensure mutual satisfaction.

Qualifications:

• Bachelor’s degree in business, Marketing, or a related field.
• Minimum of 5 years of experience in account management, preferably in the promotional goods industry.
• Proven track record of achieving sales targets and driving revenue growth.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in CRM software and Microsoft Office Suite.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• 401(k) plan with company match.
• Opportunities for professional development and career advancement.
• A supportive and collaborative hybrid work environment.
• Paid Time off based on Tenure

Job Description: Account Manager at Clove & Twine

Location: Denver, CO
Start Date: ASAP
Salary: $60k-$65k/year + Competitive Commission Plan

About Us

At Clove & Twine, we’re redefining corporate gifting by curating remarkable, sustainable gifts that foster authentic connections. Our mission is to elevate gifting beyond mere transactions, creating lasting impressions through thoughtfulness and quality.

We envision a world where corporate gifting becomes a powerful conduit for authentic relationships and sustainable impact. Through our commitment to remarkable, sustainable gifts, we aim to transform the art of gifting into a catalyst for positive change, fostering meaningful connections that celebrate people, nurture the planet, and leave a lasting impression that extends beyond the confines of business. Together, we strive to create a legacy of impact, one gift at a time, inspiring businesses to lead with heart, purpose, and a vision for a better tomorrow.

Role Mission Statement

As an Account Manager, you are the driving force behind our client relationships. Your role is crucial in managing and nurturing relationships with both new and existing clients, coordinating with suppliers, and ensuring the timely and accurate delivery of high-quality corporate gifts. If you excel in managing multiple accounts, developing detailed proposals, and providing top-notch customer service while maintaining impeccable organization and communication, we invite you to join our tribe and elevate the art of corporate gifting.

Core Responsibilities

• Sales and Account Management
  Serve as the primary point of contact for clients, managing inbound sales inquiries via phone and email as well as outbound reach out to the client database to reengage clients. Oversee client accounts from initial discussions through successful delivery, ensuring a positive client experience and achievement of sales targets.
• Client Relationship Building
  Develop and maintain long-term relationships with clients by understanding their business needs and providing tailored solutions. Proactively follow up to ensure client satisfaction and identify new growth opportunities.
• Proposal Development
  Create compelling and detailed proposals using PowerPoint or Google Slides, aligning product offerings with client goals. Ensure proposals highlight our focus on quality and sustainability.
• Client Support
  Provide exceptional customer support by resolving inquiries or issues related to products or orders. Ensure a seamless experience from order placement to delivery.
• Internal Collaboration
  Work closely with design, logistics, and other internal teams to ensure timely project execution according to client specifications. Share client feedback to enhance product and service offerings.
• Data Management
  Maintain accurate and up-to-date client information in CRM systems. Track project statuses, client interactions, and analyze data to improve processes and success metrics.
• Problem-Solving
  Address and resolve any project-related challenges, ensuring a smooth workflow and consistent client satisfaction. Aim for positive resolutions to any issues during the sales or delivery process.

Qualifications

Experience

• 1-3+ years in account management, sales, or a related role, with a strong focus on managing client relationships and meeting sales goals.

Technical Proficiency

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Apps for Business.
• Experience creating proposals and presentations using PowerPoint or Google Slides.

Communication Skills

• Excellent verbal and written communication skills.
• Ability to engage with clients professionally via phone, email, and in-person.
• Capable of drafting clear, persuasive proposals and emails.

Detail-Oriented

• Strong attention to detail in managing complex projects and client interactions.
• Ability to meet deadlines without missing important details.

Accountability

• Demonstrates a strong sense of ownership and responsibility in following through on commitments.

Time Management

• Effective at managing multiple client projects simultaneously, ensuring timely and efficient completion of tasks.

Brownie Points

• Familiarity with HubSpot CRM and project management tools.
• Experience in a fast-paced, client-driven environment.
• Knowledge of the corporate gifting industry is a plus.

What We Offer

• 31 days of PTO (15 discretionary, 6 holidays, 10 year-end)
• Parental Leave
• Healthcare/Vision/Dental Insurance
• 401k Program
• Two weeks off at the end of each year
• Friendly and adventurous company culture
• Zero tolerance for egos
• Open floor plan office with lots of plants and sunlight
• Dog-friendly office
• Discounts on remarkable gifts for friends and family

What We’re Like

At Clove & Twine, our culture is centered around the power of relationships and the impact of thoughtful, sustainable gifts. We are a tribe united by a shared mission to deliver exceptional gifting experiences. Our values include:

• People-Centric Approach: Fostering empathy, understanding, and meaningful connections.
• Accountability and Ownership: Empowering team members to take full responsibility and maintain high standards.
• Continuous Learning and Adaptability: Encouraging curiosity and innovation.
• Optimism and Resilience: Seeing opportunities in challenges and fostering a positive work environment.

Our work environment is dynamic, collaborative, and supportive. We celebrate diversity, promote professional growth, and offer flexibility and unique benefits to support work-life balance.

Join Us

If you resonate with our values and want to be part of our mission to deliver remarkable corporate gifts, we’d love to hear from you. Send your resume and a cover letter explaining why you’re a great fit for the role.

We celebrate diversity and are committed to equality. Everyone is welcome, and we think everyone’s awesome.