Account Manager

We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand-negative and loyalty for our over 60,000 clients globally. With over 2000 employees, 1,100 Account Executives and 40+ sales offices across the United States, HALO is the global leader of our $25B industry.

The Director, Supplier Network is responsible for designing, leading, and optimizing HALO’s global supplier portfolio to improve margin, reliability, and speed-to-market across both promotional and non-promotional categories. This role will translate HALO’s growth strategy into a clear supplier vision, consolidate spend with strategic partners, and expand our capabilities in areas such as print-on-demand, point-of-sale, premium/recognition, and internal production.

The Director will own end-to-end supplier performance — including economics, service, quality, compliance, and ESG alignment — while building a high-performing team that partners closely with Sales, Operations, Technology, Marketing, Merchandising, and Seller Solutions to turn supplier capabilities into scalable, seller-ready solutions.

Key Responsibilities

Supplier Strategy & Portfolio Management

• Develop and maintain a multi-year supplier network strategy aligned to HALO’s growth, margin, and ESG goals.
• Own the supplier portfolio design, including segmentation (preferred, strategic, emerging), category coverage, and risk diversification.
• Lead consolidation efforts to drive a higher share of spend to top suppliers while maintaining the flexibility to support unique client and AE needs.
• Identify gaps/opportunities in the portfolio (e.g., POS, print-on-demand, premium, recognition, internal production) and source new partners where needed.

Supplier Performance, Economics & Governance

• Build and manage a supplier scorecard framework to track performance (on-time delivery, quality, service, innovation, ESG, and financial outcomes).
• Lead negotiations on commercial terms (pricing, rebates, early payment discounts, incentives, service levels) in partnership with Finance.
• Create standard frameworks for supplier charge pass-through, dropship margin levers, and other economics that protect and improve HALO margins.
• Partner with Operations, Compliance, and Legal to ensure contracting, risk, and compliance standards are met (product safety, labor practices, data security, etc.).

Non-Promo & Internal Production Expansion

• Partner with category leaders in print, POS, premium/recognition, uniforms, global sourcing, and internal production to build integrated supplier strategies.
• Support the development of internal production capabilities (e.g., banners, awards, and other in-house categories) to improve margins, speed, and control.
• Ensure non-promo and internal production offerings are competitively priced, scalable, and easy for sellers to use in client solutions.

Cross-Functional Enablement & Seller Tools

• Translate supplier capabilities into seller-ready tools and programs (preferred supplier programs, curated assortments, price lists, playbooks, etc.).
• Partner with Marketing, Merchandising, and Seller Solutions to create campaigns, collections, and program materials that drive supplier adoption and growth.
• Collaborate with Technology and Operations to support supplier integrations, data quality, and frictionless order flow.
• Serve as an executive-level point of escalation for complex supplier issues, partnering with internal teams to resolve challenges quickly.

Sustainability, Diversity & ESG Alignment

• Work with the Sustainability team to embed ESG, supplier diversity, and responsible sourcing into supplier selection, scorecards, and incentives.
• Promote and expand diverse and sustainable supplier participation in HALO programs, events, and marketing.
• Support client and regulatory ESG reporting needs related to the supplier network, including data, documentation, and narratives.

Leadership & Team Development

• Lead and develop a team of managers and specialists across promotional and non-promotional categories.
• Set clear goals, priorities, and development plans; foster a culture of accountability, collaboration, and continuous improvement.
• Influence and align stakeholders across HALO, including executive leadership, to support supplier strategy and investment decisions.

• 10+ years of experience in supplier management, sourcing, category management, or related roles; experience in promotional products, print, POS, premium/recognition, or uniforms strongly preferred.
• 5+ years of people leadership experience, including building and developing multi-level teams.
• Proven track record of negotiating complex commercial agreements and improving margin through supplier strategy and execution.
• Experience leading portfolio consolidation and/or standing up new categories, capabilities, or internal production functions.
• Familiarity with ESG, supplier diversity, and responsible sourcing practices and how they apply to supplier selection and management.
• Strong analytical skills with the ability to use data to drive decisions, measure performance, and communicate results.
• Demonstrated success working cross-functionally with Sales, Operations, Finance, Technology, and Marketing in a fast-paced, growth environment.
• Bachelor’s degree in Business, Supply Chain, Marketing, or related field; MBA or advanced degree a plus.
• Strategic thinking with the ability to translate vision into executable roadmaps.

Compensation:  The estimated salary range for this position is between $100,000 – $140,000 annually.  Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate’s work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.

Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information.  There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system.

Application Deadline:  Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available.

More About HALO:

At HALO, we energize our clients’ brands and amplify their stories to capture the attention of those who matter most. That’s why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry.

• Career Advancement: At HALO, we’re passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you’ll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you’ll gain access to HALO’s influential global network, leadership opportunities, and diverse perspectives.
• Culture: We love working here, and we’re confident you will too. At HALO, you’ll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday’s limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability.
• Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you’ll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands.
• Flexibility: Many of our roles offer hybrid work options, and we pride ourselves on flexible schedules that help you balance professional and personal demands. We believe that supporting our customers is a top priority and trust that you and your manager will collaborate to create a schedule that achieves this goal.

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.

HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.

We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand-negative and loyalty for our over 60,000 clients globally. With over 2000 employees, 1,100 Account Executives and 40+ sales offices across the United States, HALO is the global leader of our $25B industry.

The Supplier Marketing and Promotion Specialist is responsible for converting supplier and category selling solutions into seller- and client-ready marketing and promotion opportunities, centralizing supplier promotions into a single execution role that reduces seller noise and accelerates time-to-market for HALO’s packaged solutions.

Key Responsibilities:

• Translate supplier and category strategies into integrated promotion plans (collections, campaigns, spotlights, and sales tools) that are easy for Account Executives to activate with clients.
• Build and maintain annual and quarterly supplier promotion calendars across traditional promo and non-traditional categories (POD, POS, premium/recognition, uniforms, internal production, etc.) in partnership with Marketing, Merchandising, and Seller Solutions.
• Package supplier offerings into AE-ready tools, including digital flyers, curated assortments, kit concepts, store assortments, and training content, ensuring alignment with HALO brand standards and positioning as a brand experience partner rather than a commodity merch vendor.
• Manage the intake, prioritization, and execution of supplier-funded promotions (MDF/co-op, incentives, limited-time offers), ensuring they support preferred supplier strategies, margin targets, and Supplier Optimization initiatives (e.g., waived setup fees, decorator consolidation).
• Coordinate cross-functional execution of promotions:
  • Brief Marketing and Creative on campaign objectives, audiences, and required assets.
  • Align with Merchandising and Supplier Relations on product selection, pricing, and SKU readiness.
• Partner with Operations/IT to ensure systems, stores, and fulfillment are configured for smooth execution
• Develop clear AE-facing enablement (launch notes, talking points, FAQs, and short training sessions) to drive adoption of supplier promotions and minimize support friction.
• Track and report promotion performance (supplier participation, sales lift, margin impact, AE engagement) and share insights with Supplier Strategy, Supplier Optimization, Finance, and Commercial leadership to inform future plans.
• Ensure supplier promotions reflect HALO’s sustainability and ESG commitments where applicable (e.g., use of preferred and diverse suppliers, promotion of sustainable product lines, support for ESG reporting needs).
• Maintain strong relationships with key promotional and non-traditional suppliers, serving as a point of coordination on promotion opportunities, content needs, and event-related exposure (Brand Shows, industry events, etc.).
• Support HALO events and seller meetings as needed, including preparation of supplier promotion content for Brand Shows, sales meetings, and virtual trainings.
• Update and maintain promotion documentation, calendars, and related content in designated systems and shared repositories.
• Other duties and special projects as assigned.

• 4+ years of experience in promotional products, trade marketing, supplier relations, category management, or a related B2B distribution environment.
• Experience coordinating multi-supplier or multi-brand promotions and translating supplier programs into seller-facing tools is strongly preferred.
• Strong understanding of the promotional products industry, supplier economics, and margin levers (e.g., rebates, setup fees, freight, decoration) and how they connect to HALO’s Supplier Optimization initiatives.
• Proven project management skills with the ability to manage multiple concurrent promotions, stakeholders, and deadlines.
• Demonstrated ability to work cross-functionally with Marketing, Merchandising, Supplier Relations, Seller Solutions, Operations, Finance, and IT in a matrixed organization.
• Strong written and verbal communication skills, including the ability to simplify complex supplier/category offerings into clear AE- and client-ready value propositions.
• Comfortable using data and reporting (Excel and related tools) to evaluate promotion performance, profitability, and supplier impact.
• High attention to detail, excellent organization and time management, and the ability to adapt to changing priorities and short deadlines in a growth-focused environment.
• Team-oriented, flexible, and proactive; able to influence without direct authority and advocate for both supplier and seller needs while maintaining HALO’s strategic priorities.
• Bachelor’s degree in Marketing, Business, Supply Chain, Merchandising, or related field; or equivalent combination of education and relevant experience.

Compensation:  The estimated salary range for this position is between $58,000 – $80,000 annually.  Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate’s work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.

Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information.  There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system.

Application Deadline:  Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available.

More About HALO: At HALO, we energize our clients’ brands and amplify their stories to capture the attention of those who matter most. That’s why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry.

• Career Advancement: At HALO, we’re passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you’ll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you’ll gain access to HALO’s influential global network, leadership opportunities, and diverse perspectives.
• Culture: We love working here, and we’re confident you will too. At HALO, you’ll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday’s limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability.
• Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you’ll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands.
• Flexibility: Many of our roles offer hybrid work options, and we pride ourselves on flexible schedules that help you balance professional and personal demands. We believe that supporting our customers is a top priority and trust that you and your manager will collaborate to create a schedule that achieves this goal.

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.

HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.