Featured
In a survey of PPAI 100 distributors and suppliers, the top hiring challenges cited drive home the importance of employee retention. In many cases, keeping good employees happy is more desirable than facing the labor market.
Featured
Expect job growth to continue, according to the Conference Board Employment Trends Index, which increased in January to 113.71 from a downwardly revised 112.91 in December.
Experienced Customer Service Representative (CSR)
Joanne Franklin, Inc.
Midtown Manhattan NYC
Joanne Franklin, Inc. located in Midtown Manhattan manages a busy distributorship for over 30 years!
We are 100% woman owned and certified In NYC and NYS and need an experienced person available
to work with us around 3 -4 hours each day.
The job requires in person office training and interview . Once training is complete, at least 2 days in office
And 3 days working remotely to start (negotiable). Compensation to be discussed based on experience.
Job Description:
Regional Sales Vice President – Northeast Region
Geiger Brothers
Remote
The Regional Vice President (RVP) will be responsible for managing and optimizing our network of independent sales partners within the Northeast region. This role involves strategic oversight, relationship management, recruiting, and operational support to ensure that our sales partners are aligned with our company’s sales goals. The RVP will play a critical role in driving regional sales growth and fostering a productive and collaborative environment with our independent sales partners.
Key Responsibilities
Qualifications:
Why Join Us?
Ready to make a significant impact? Apply now!
Geiger is an Equal Opportunity/Affirmative Action Employer: We are committed to creating an inclusive environment for all our associates.
Apply nowAccount Manager
Ball Pro Promotional Group
Remote
About Ball Pro/Diversified
Nestled in the outskirts of the beautiful Minneapolis suburbs, Ball Pro has been a leading supplier in the
promotional products industry for over 30 years. We take great pride in giving our customers the absolute
best service and product and, if you already know us, you probably know this to be true. Our reputation
and our honor mean something here.
Our employees proudly have an average service time of over 7 years. Longevity of employment means
not only does the company invest in its talent, but it also fosters a work environment where people feel a
strong sense of belonging.
Job Summary
This position develops a sales presence for Ball Pro in the assigned territory. Utilizing sales experience
and knowledge of the promotional products industry, the account manager actively develops, fosters and
grows customer relationships. The account manager works with territory distributors to convey how Ball
Pro’s advertising and promotional products fit into their respective customer’s marketing plans.
Major Duties/Responsibilities
• Develop and grow sales in the assigned territory
• Utilize strong sales and presentation skills to increase exposure to distributor customers within
the assigned territory
• Build and leverage relationships with distributor customers as well as demonstrate a deep
understanding of how each goes to market including company stores, co-op programs, web
stores, etc. and work with them to add Ball Pro products to their selling suggestions by working to
position Ball Pro as a sales partner
• Travel for presentations, meetings, and trade shows up to 50% a month in assigned territory.
• Develop and maintain detailed account profiles for large accounts in territory
• Develop, foster and grow customer relationships within assigned region, selling Ball Pro’s product
lines to distributors in order to meet and exceed assigned sales goals
• Manage territory of distributors conveying to them how our advertising and promotional products
fit into their customer’s marketing plans
• Maintain contact with the distributors to resolve problems, respond to ongoing inquiries,
investigate and resolve situations related to sales
• Deliver the company’s value proposition to distributors on our product lines so distributors have
tools to provide the same value propositions to their customers
• Participate as a collaborative member of the sales team
• Develop strong knowledge of our key product offerings. Provide advice to clients regarding
particular promotional products. Recommend merchandise based on clients and company’s goal
• Knowledge of principles and methods for showing, promoting, and selling promotional products or
services. This includes marketing strategy and tactics, product demonstration, sales techniques,
and sales systems
• Problem solve quickly and efficiently
• Review and analyze sales results for assigned territory
• Manage expenses and forecast for territory
Key Performance Indicators of Financial Dimensions
• Account growth of assigned territory
Minimum knowledge, Experience, and Education Required for the Job
• Education: BA/BS degree, in Business or other related field of study OR experience in
advertising and promotional products industry
• Special Training or Competence:
o Strong communication (both written and verbal), presentation and follow-up skills
o Excellent computer skills – MS 365 (Excel, Outlook, Word), CRM, ERP SAP B1 systems
o Ability to work and prioritize independently, self-motivated and driven
o Must be detail oriented, have strong creative, analytic, critical thinking, decision-making
and presentation skills
Related Previous Experience:
• Exposure to a B2B and distributor sales environment preferred
• Experience in the advertising and promotional products industry preferred
Job Type: Full-time/Salaried
Compensation: $75,000 – $85,000 per year
Benefits:
• Vacation and sick time start accruing on day 1
• Holiday pay starting day 1
• Health Insurance after 60 days
• 401(k) & matching after 6 months
• Company paid life insurance and long-term disability
• Employee discount
• Work from home/Remote
Senior Account Manager
Coyote Promotions
Remote
Senior Account Manager (Promotional Industry Experience REQUIRED)
Coyote Promotions, New York, NY, USA
Location: Remote (Anywhere in the US)
Working Hours: 9am – 6pm EST (With the flexibility to possibly work after hours)
Benefits: See below for more information
Job Overview:
As a Senior Account Manager, you will lead, manage, and hold your team accountable for achieving agreed-upon commitments. You will ensure the account management team is healthy, functional, and cohesive while driving client satisfaction through proactive communication. You will be the primary advocate for our clients, ensuring all inquiries are addressed within 24 hours and collaborating with internal teams to deliver the best solutions.
Key Responsibilities:
● Lead the account management team, ensuring all team members are aligned with company goals.
● Drive client satisfaction through quick and proactive communication throughout the process.
● Constantly update data in all internal and external systems, ensuring accuracy and completeness.
● Create, update, and submit client sales orders and purchase orders in the order management software.
● Collaborate with internal Coyote teams, including business development, production & logistics, art, and finance, to deliver comprehensive solutions.
● Manage and prioritize multiple tasks and projects, ensuring deadlines are met.
● Utilize data and analytics to drive sales and create client-facing reports.
● Build and maintain strong relationships with clients, acting as a brand advocate and ensuring compliance with brand guidelines.
● Negotiate with supplier partners to benefit both Coyote and our clients.
● Lead client and internal team meetings, managing team results towards specific deadlines.
● Perform annual business reviews with clients and internal teams.
You Will Love It Here If You:
● Think of Creative Solutions
● Provide Outstanding Customer Experiences
● Yearn for Growth
● Practice Open Communication
● Take Pride in Your Work
● Embrace Responsibility
You’ll Have Success Here If You:
● Balance managing a team and completing individual projects.
● Understand how your and your team’s work affects the greater good of the business.
● Prioritize and organize your and your team’s work.
● Fact find, remove barriers, and ensure consistency within the account management team.
● Hold people accountable for results.
Required Qualifications:
● 5+ years in the promotional products industry
● Exceptional communication and interpersonal skills, both internal and client-facing
● Proven ability to manage and prioritize multiple priorities and projects
● Experience with sales/account management using a consultative approach
● Strong project management skills
● Proficiency in all MS Office Software
● Previous supervisory experience is a plus
● Bachelor’s degree or equivalent experience
Compensation
$75,000 to $85,000 per year
Benefits:
● Medical
● Dental
● Vision
● 401K
● Company Laptop and accessories needed to work remotely
Company Values:
At Coyote, we value clear processes and strive for excellence. We believe in recognizing and rewarding performance, ensuring that every team member has the necessary tools to succeed. As a member of our team, you will have the opportunity to learn, teach, and grow within a supportive and dynamic environment.
About Coyote Promotions:
Coyote Promotions is a solutions-driven, boutique brand merchandise agency best known for its work with professional and collegiate sports properties in the NFL, NBA, NHL, MLB, NCAA, and major multinational brands. We collaborate with our clients to develop fully immersive merchandise and promotional plans that elevate their brand experience and get them noticed. Our offerings range from custom apparel, such as t-shirts and headwear, to commemorative novelty items, including bobbleheads. We are designers, innovators, and socially responsible merchandisers committed to providing superior product solutions, innovative design, and strategic promotional activations.
Beyond the business, we are a nationally recognized minority-owned company and a member of the Fair Labor Association. We’re rapidly growing and are honored and humbled to be named to the Inc 5000 fastest-growing companies list. We are searching for the next member of our amazing creative team.
Please apply here: https://www.ziprecruiter.com/jobs/coyote-promotions-e62f23c4/senior-account-manager-ff64c800
Apply nowOutside Sales Representative
Vantage Apparel
Remote within territory - New England
This role will encompass Massachusetts, Connecticut, Rhode Island, New Hampshire, Vermont, Maine, and Upstate New York.
COMPANY OVERVIEW
Vantage Apparel is the nation’s top source for custom logo apparel, serving as the premier choice of renowned global brands. Established in 1977, we have consistently demonstrated B2B innovation in the promotional apparel industry and earned the prestigious designation of one of the “Best Places to Work” in our field. In 2024, our commitment to excellence in apparel decoration was underscored by consecutive securing the 28th PPAI Gold Pyramid award for embroidery, consistently recognized in ASI Counselor® Magazine’s Top 40 company, and the PPAI Gold Pyramid for Marketing content. These honors affirm our persistent dedication to setting industry standards.
ROLE HIGHLIGHTS
The Outside Sales Representative is primarily responsible for protecting, developing, and expanding profitable sales and business relationships within their assigned territory and accounts for the organization, which may evolve over time. This role entails dedicating 75% of their time to engaging with customers and prospects through presentations, sales meetings, territory canvassing, tradeshows, virtual meetings, and national industry events to sustain and grow sales. Additionally, the Outside Sales Representative manages sales support activities such as tracking and reporting, nurturing opportunities, scheduling meetings, telemarketing, coordinating campaigns, preparing quotes and proposals, and conducting client visits. Regular collaboration with the Regional Sales Manager ensures alignment with company strategies and goals.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Ideal Candidate Profile
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND/OR EXPERIENCE COMPUTER SKILLS
COMPUTER SKILLS
CERTIFICATES AND/OR LICENSES
May be required to have a valid driver’s license and meet Vantage Driver Approval requirements.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision.
Apply nowOperations Management Specialist
Pinnacle Branding
Remote
Looking for your forever company?
We foster an atmosphere of dynamic synergy, where passion meets with the purpose to drive innovative solutions. Our culture is built on empowerment, collaboration, respect, and diversity. We value every voice, embrace varied perspectives, and ensure that our environment supports personal and professional growth. We offer competitive salaries, comprehensive benefits, and opportunities for advancement. Our team is dedicated to striving for excellence and continuous improvement in all we do. Here, your success is our success, and together, we achieve remarkable outcomes.
About Pinnacle Branding
Pinnacle Branding stands at the forefront of the promotional products and branded merchandise industry. Our esteemed clientele comprises some of the world’s largest and most vibrant companies, relying on us to fulfill all their branded merchandise needs. At Pinnacle Branding, we aren’t order takers; we are Brand Specialists with a mindset to offer exceptional, white-glove service, in every aspect of our customer experience.
Responsibilities
The Order Management Specialist will play a critical role in ensuring the efficient and accurate management and processing of project orders. This role requires a strong work ethic, the ability to work independently and efficiently, high attention to detail, and the ability to collaborate effectively with cross-functional teams. The Order Management Specialist will also play a key role in problem resolution, identifying and resolving recurring issues, the ability to design and implement corrective processes and collaborating with other departments to enhance the overall workflow experience.
Order Management:
· Review submitted project details for accuracy while ensuring all critical details are supplied by the sales team.
· Manage the work order flow of projects between the company and vendors.
· Effectively maintain the progress of each order to ensure a timely progression through each workflow stage until completion.
· Manage multiple tasks simultaneously while prioritizing projects with critical or firm completion dates.
· Pay special attention to high-value, critical or firm in-hands dates and projects flagged for special attention.
Process Improvement:
· Develop and implement efficient order management processes and procedures to streamline tasks or operations.
· Continuously monitor and evaluate order management metrics to identify areas for improvement.
· Collaborate with other departments to ensure a seamless and reliable experience across all touchpoints and departments.
Managing Pricing Discrepancies:
· Communicate effectively between suppliers, sales, and the Invoicing team to identify the source of pricing discrepancies.
· Manage disputes with suppliers and request credits/refunds when applicable.
· Quickly identify current or potential issues and take action to resolve or if needed escalate issues, including errors by staff to the leadership team.
Managing Post-Delivery Issues:
· Act as a liaison between suppliers/vendors, sales, and invoicing teams to identify solutions for projects with delays or any other issues.
· Initiate outreach to delivery locations if a shipment is delivered but cannot be located.
· Facilitate communication or problem resolution between sales and suppliers to resolve quality issues and shortages.
Update and Maintain Vendor Information:
· Add new vendor information into the CRM system.
· Regularly update current vendor data as needed.
· Create and manage vendor alerts for important updates.
Creating Vendor Activity Reports:
· Work with the sales leadership team to formalize a notification process for all vendor-related issues, such as communication lapses, production delays, and more.
What We’re Seeking
Experience:
· 2+ years project management or order management experience, with demonstrated ability to effectively direct, coordinate, and follow-up with team members to ensure timely completion of project deliverables through all phases of a project life cycle.
· Demonstrated ability to prioritize and manage the workload of multiple projects and tasks and work under time constraints.
· Ability to quickly learn and master standard software used to manage your day-to-day activities.
· Experience with Word, Excel, and Outlook, preferred.
Our Vision
At Pinnacle Branding, we foster a culture rooted in our core values, empowering every individual to thrive.
Empowerment and Collaboration: We believe in the power of collaboration, where every voice is valued, and together, we achieve greatness.
Respect and Trust: Mutual respect and trust form the foundation of our interactions. We celebrate challenges and successes together, fostering personal and professional growth.
Inclusivity and Diversity: We champion diversity, recognizing that varied perspectives enrich our solutions.
Cultivating Growth: We invest in our team members’ growth through competitive salaries, comprehensive benefits, advancement opportunities and training.
Sustainability Commitment: We’re committed to sustainable practices in our operations and solutions, ensuring a brighter future for generations to come.
A Rewarding Career
· Compensation: $50,000-$60,000 per year
· Benefits: Health insurance (including vision and dental options), 401K, company profit sharing, PTO, paid holidays
Pinnacle Branding values diversity and is dedicated to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.
Apply nowSales Administrator
HALO
Hybrid/OH
Description
We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions.
HALO is looking for a Sales Administrator who will be responsible for the execution and maintenance of all aspects of clients’ orders. Management of orders include working with marketing on graphic designs, partnering with external vendors on order production and contacting clients regarding future/current orders, while keeping up with data maintenance. This role will be responsible for utilizing internal partnerships and external resources to ensure the successful implementation, maintenance, and financial success of each client’s orders. As an added plus, this role has the opportunity for extra earning potential for every successful order completed!
*** This is a Hybrid position requiring the person to be in office at minimum 3x a week***Office Location: 305 North Center Street, West Lafayette, OH 43845
Responsibilities
· Contact new/prospective customers as determined by supervisor to promote calendar program.
· Connect with current customers on repeat business via phone and email.
· Initiate orders with program customers and coordinate order processes with customer service team through standardized process.
· Conduct follow up calls to future/current customers via phone and/or email.
· Update order notes on customer’s account in Company’s web-based order software and on Excel Spreadsheets.
· Maintain activity logs/contact sheets as defined by supervisor.
· Provide administrative assistance such as catalog development and proofing for Calendar Production Coordinator as needed.
· Other duties as assigned.
Requirements
· High school diploma or equivalent.
· Minimum of 6 months telemarketing or related experience required.
· Above average telephone/communication skills.
· Proficiency in Microsoft Office applications, mainly Excel.
· Must be organized, detail-oriented, and project a positive and professional attitude.
· Effective time management skill; able to multi-task and problem-solving.
· Must be able to work well under strict deadlines
· Must be self-motivated with a go-getter attitude
· Must be a flexible, team player who is able to work overtime when required
Preferred Experience
· Sales and/or Promotional Industry experience preferred
More about HALO
At HALO, we unleash the energy of our client’s brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry.
· Career Advancement: At HALO, we love promoting from within. Internal promotions have been the key to our exponential growth in the last few years. With so many industry leaders at HALO, you’ll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO’s influential global network, leadership experiences, and diverse thinking.
· Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday’s limit. Diversity is the source of our creativity and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable.
· Recognition: You’re going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you’ll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands.
· Flexibility: Most roles offer hybrid work. In addition, we pride ourselves on flexible schedules that help you find a balance between professional and personal demands. We believe that supporting our customers is the priority and trust that you and your manager will find a schedule to achieve that priority.
· Stay well at HALO: At HALO, we have benefits that support all parts of your life and to find a work-life balance custom to you. We offer nationwide coverage for Medical, Dental, Vision, Life and Disability insurance, and additional Voluntary Benefits. Prepare your financial future with our 401K Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).
HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.
HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.
HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.
Apply nowSales - Promotional Logo Products
Countdown Printables
Canoga Park, CA
Compensation: Starting salary 36k + commission structure. Higher performers earn $125k+. Health Insurance Contribution, Paid Vacation, and 401K contribution included
Company/Position: This growing distributor of promotional logo products including, apparel, embroidery, screen printing, and non-apparel logo products is seeking sales professionals to add to our team in Canoga Park. We are in the PPAI ASI SAGE promotional products industry.
The company is well established (25 years in business) providing logo products for businesses, events, organizations, and individuals. Offices include a showroom with highly professional and friendly staff. The new Sales Person will have his/her own office, computer, desk, phone and more, plus the assistance of project coordinators.
What we are looking for: Are you an Energetic person with Charisma? Do you like talking to people and selling? Does working with artwork, design, and coming up with fun meaningful logo product ideas for clients sound exciting to you? Well then, you could be looking for us and we could be looking for you! Experience within our industry is a plus, however, not required. With the right personality and attitude, anyone can be successful! We are willing to train and guide your growth.
Responsibilities: Prospecting, presenting, and closing business with companies, organizations, and individuals. Establish and grow relationships with decision-makers while expanding business within existing customers.
Skills 4 Success: Experience prospecting via phone, email, and in-person. Have a strong presence, organizational skills, and excellent written and verbal skills. Computer savvy in all Microsoft products (including Excel); knowledge of Adobe, Corel, and other graphic software is a plus and we can show this as well. Most importantly, If you are eager to learn and excited about the products we sell, this won’t be just another job.
Job Type: Full-time
Pay: $55,000.00 – $200,000.00 per year
Benefits:
· 401(k)
· Health insurance
Compensation package:
· Bonus opportunities
· Commission pay
Schedule:
· Monday to Friday
Travel requirement:
· No travel
Education:
· Bachelor’s (Preferred)
Experience:
· Sales Experience: 2 years (Required)
License/Certification:
· Driver’s License (Required)
Ability to Relocate:
· Canoga Park, CA 91303: Relocate before starting work (Required)
Work Location: In person
Apply nowAccount Manager
HALO
Northampton, MA
Sales Representative
Insta Crystal LLC
Remote
Position Type: Full-Time
Job Overview:
We’re seeking an experienced individual to join our team at Insta Crystal LLC as a Sales Representative, you will be responsible for developing and maintaining strong relationships with our clients, identifying new business opportunities, and driving sales growth.
Responsibilities:
• Establish and maintain excellent relationships with all industry distributors.
• Manage and grow existing client relations to achieve sales targets
• Manage and grow existing Key Accounts to maximize sales potential.
• Coordinate planning of regular and special customer sales activities.
• Establish reachable sales growth goals attain them at a sales growth of no less than 10% annually.
• Assist with challenge resolution that may arise with customers.
• Maintain accurate records of sales activities, customer interactions, and sales performance.
• Maintain open communications with internal customers and the team.
• Identify and pursue new business opportunities through cold calling, networking, and market research.
• Arrange, attend, and present at industry trade shows as approved by management.
• Involvement in local industry trade associations.
• Stay up-to-date with industry trends and competitor activity to maintain a competitive edge.
• Perform other duties as need be.
Qualifications:
• (3) years of related sales experience, preferably within the Promotional Products industry.
• Customer-first attitude, persuasive, well-organized with high attention to detail.
• Strong organizational and time management skills, with the ability to prioritize multiple tasks and deadlines.
• Proficient Microsoft (particularly Excel, Word, and PowerPoint)
• Proven ability to provide solutions and resolve issues through excellent written and verbal communication skills.
• A team player with a positive and encouraging attitude.
Apply nowPPAI members can submit job listings to industryjobs@ppai.org. Please include the position’s title and job description, your company’s name and PPAI membership number, the position’s location, and the place for candidates to direct résumés (whether an online posting or an email address). Four things to remember:
All job postings will expire after 60 days. To renew, you will need to file another listing with the same information.
Business opportunities requiring monetary investment are not permitted on the PPAI Industry Jobs board.
PPAI assumes no responsibility for the accuracy of the listed content. This is your job listing.
As an Equal Opportunity Employer, PPAI encourages all job posters to adhere to both federal and state employment laws.