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In a survey of PPAI 100 distributors and suppliers, the top hiring challenges cited drive home the importance of employee retention. In many cases, keeping good employees happy is more desirable than facing the labor market.

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Expect job growth to continue, according to the Conference Board Employment Trends Index, which increased in January to 113.71 from a downwardly revised 112.91 in December.

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Territory Account Manager

Cosmo Promos

California

Cosmo Promos is looking for an experienced account manager to manage sales for one of our established territories. The principle responsibility of the territory manager is to drive sales and build relationships with Cosmo Promos customers, educating them on Cosmo and our wide assortment of products. Experience in the promotional products industry is preferred.

 

Specific responsibilities include:

  • Contacting leads from tradeshows, client meetings, presentations, etc.
  • Handling all inbound sales calls for the territory
  • Visiting and presenting Cosmo Promos items to customers within the territory – Some travel will be required
  • Quoting large and overseas orders
  • Attending regional and national tradeshows
  • Following up on quotations, samples and customer questions
  • Outbound sales calls to customers regarding special offers

To be successful, you’ll have the following skills:

  • Excellent communication skills with customers and colleagues (written and verbal)
  • Ability to identify and recommend Cosmo products to fit customer needs
  • Excellent customer service skills
  • Flexibility of work hours to accommodate customer needs
  • Ability to travel when needed
  • Ability to learn and use computer system
  • Ability to resolve customer issues
  • Ability to learn the promotional products industry pricing, terms and structure
  • Understanding of art tools such as Adobe Photoshop and Illustrator

Apply now

Account Manager

Booker Promotions

Atlanta Head Office or Remote

ACCOUNT MANAGER

Booker Promotions has an immediate opening for an Account Manager.  If you love a fast-paced, team-oriented work environment then we might just be the place for you! Booker is an imprinted promotional products distributor that assists its clients with creative, effective, and professional sales promotions.

 

The Account Manager will participate in the sales cycle for current active accounts – no cold calling required! The primary responsibility is project based to assist the Sr. Account Manager in business retention and growing accounts for business that we will provide you.  The successful candidate will be on the pathway to becoming a Sr. Account Manager and managing their own book of business.

 

Specific Job Responsibilities include:

  • Increase sales to clients by providing outstanding responsiveness and service
  • Proactively engage with clients to determine needs and provide solutions
  • Provide creative promotional product ideas to align with the client’s needs
  • Create proposals, quotes, and sales orders. Coordinate artwork
  • Become a power user of our CRM system to stay organized and proactive
  • Active participation in weekly team meetings and training sessions

 

The successful candidate shall possess/be:

  • Prior account management or sales experience is a plus
  • The ability to build relationships with clients in today’s remote selling environment
  • Self-motivated with a desire to grow sales
  • Highly detailed and organized with the ability to multitask many client projects in a high paced, deadline oriented environment
  • Reliable and trustworthy
  • A positive and professional, can-do attitude
  • Excellent communication skills and notable writing etiquette
  • Strong computer skills with knowledge of CRM tools and typical promo industry software a plus

 

Salary and benefits:

  • Salary commensurate with experience
  • A full range of health care benefits
  • Company IRA with matching
  • Vacation and paid holidays
  • Training and mentorship
  • Opportunity for growth, promotions and increased income
  • Atlanta head office or remote position

 

For consideration, please submit a cover letter and resume to jobs@bookerpromo.com

Apply now

Program Manager

Summit Group LLC

Illinois

The Program Support Specialist manages the day-to-day responsibilities associated with multiple clients’ business objectives. The person in this role will implement and develop eStore merchandise programs and coordinate with all internal departments and teammates to ensure success. This individual will also produce timelines for deliverables, facilitate meetings and client correspondence and deliver reporting as outlined in client contracts. This role will act as the steward for client contracts and ensure that all contractual obligations are being met accordingly.

  • Work closely with internal teams to develop relationships.
  • Work in conjunction with Account Directors to develop a strategic plan to grow margin and sales
  • Ensure that E-stores support overall retention and growth strategy, troubleshoot when necessary
  • Coordinate and consult with internal departments as needed
  • Act as communication liaison to internal departments that support customer – Sales, Customer care, IT, Distribution and Accounting
  • Organize data and deliver program reporting
  • Work with sales team to develop client business review, marketing calendars and promotions that support client goals
  • Provide recommendations to management to reduce costs, streamline processes and reduce company and client inventory exposure
  • Create timeline and communicate launch and refresh status updates to stakeholders
  • Direct re-order activities and monitor stock levels with the assistance of the purchasing manager
  • Source merchandise with the assistance of the account management team to keep e-store fresh
  • Work with marketing, merchandising and Account teams to market and promote programs
  • Ensure that program merchandise meets brand, quality and margin standards
  • Serves as a liaison and primary point of contact for cross functional partners/brands and evaluate, prioritize, develop, manage, implement and test all online company store initiatives.
  • Helps to develop the user experience of assigned Program websites including site navigation, content development, online sales funnels and online promotional campaigns.
  • Perform inventory analysis, work with Purchasing manager to place inventory orders and to ensure proper inventory turns.

Apply now

Human Resources Manager

Pinnacle Branding

Remote

Who We Are: Pinnacle Branding is a promotional product and branding agency with a global distribution and fulfillment center. We truly love what we do. Our commitment to excellence, positivity, and passion for this industry is infused in all interactions with clients, suppliers, and coworkers. Our goal is to build a team of talented, passionate people who desire to be part of a growing organization that holds each member to high standards while also recognizing individual skillsets, offering multiple paths for advancement over time.

 

We are seeking a dynamic, results-oriented Account Manager to join our remote team. In this client-facing role, you will be responsible for driving sales efforts, nurturing and expanding relationships within client groups, and ensuring accurate and detailed client records in our CRM. Additionally, you will play a key role in facilitating seamless communication across internal teams to ensure alignment and client satisfaction.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Cultivate and maintain strong relationships with existing clients to ensure ongoing satisfaction and repeat business.
  • Proactively engage with clients to gather marketing and event calendars, request referrals, and introduce new products and services through targeted outreach.
  • Research, source, and quote branded merchandise and apparel, both domestically and internationally, to meet client needs.
  • Collaborate with clients and suppliers to design and create unique, custom merchandise that stands out in the market.
  • Monitor industry and retail trends to stay ahead of the curve and deliver innovative solutions that resonate with our forward-thinking clientele.
  • Manage and update a sales pipeline, ensuring all opportunities are tracked and followed up on in a timely manner.
  • Maintain accurate and detailed client records in the CRM, ensuring seamless communication of key information across internal departments, including Production, Invoicing, Warehouse/Fulfillment, and Web Development.
  • Ensure adherence to company margin requirements and sales processes to maintain profitability.
  • Create customized ideation decks that reflect our company’s standards, accurately showcase the client’s brand, and include product mockups for visual presentation.
  • Collaborate with leadership to identify and capitalize on growth opportunities within existing accounts, helping to expand business relationships.

Preferred Candidate Profile:

  • Possess excellent communication, writing, project, and time management skills with proven attention to detail.
  • Have knowledge of marketing and advertising techniques and methodologies.
  • Have working experience with sales techniques.
  • Have working experience with industry printing processes on hard goods and apparel.
  • Be proficient to expert at industry search engines.
  • Have working experience with Adobe products.
  • Have attended a national PPAI or ASI show.
  • Always go the extra mile to ensure every aspect of a project is executed flawlessly, exceeding client expectations.
  • Approach internal and external communication as a Pinnacle Branding ambassador, acting with respect, expediency, excitement, honesty, and initiative.
  • Creatively collaborate and share resources with team members.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Language Skills

 

Strong written and verbal communication skills, with the ability to effectively analyze, interpret, and convey information from various sources, including business reports, industry publications, and technical materials. Proven ability to create clear and professional correspondence and documentation. Capable of presenting information clearly and responding to inquiries from team members and management.

 

Mathematical Skills

 

Ability to interpret data into metrics and quickly learn and implement new software as the company grows and expands.

 

Reasoning Ability

 

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables.

 

Acknowledgements

 

The above job description is not intended to be an all-inclusive list of duties and standards of the position.

 

Job Type: Full-time

 

Pay: Because this is a Base + Commission structure, we cannot give an exact range. Most Likely Range based on current performance: $75K – $110K

 

Benefits:

 

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
  • Remote/Flexible work environment

 

Schedule:

  • 8-hour shift
  • Monday to Friday

Work Location: Remote

 

Supplemental Pay:

  • Bonus opportunities

Work Location: Remote

Apply now

Business Development Coordinator

Coyote Promotions

Remote

Business Development Coordinator

 

Location: Remote (Based in either L.A. or Vegas)

 

Working Hours: 9am – 6pm EST or PST

 

Benefits: See below for more information

 

Job Overview:

 

We are seeking an energetic and professional Business Development Coordinator to join our team. This role is ideal for a motivated individual who excels in relationship-building and is eager to grow within the promotional products industry. The primary responsibilities will involve engaging with potential prospects through email and sales calls, turning warm leads into active opportunities for our Senior Business Development Director to close. You will also represent Coyote at various partner events, tradeshows, and activations, showcasing our brand and expanding our network.

 

Key Responsibilities:

  • Reach out to potential prospects via email and sales calls, converting warm leads into engaged interests.
  • Support the Senior Business Development Director in gauging opportunities for closing projects.
  • Represent Coyote at partner events, sporting events, business alliances, tradeshows, and golf events where activations are present.
  • Network professionally and build relationships with potential clients, partners, and industry professionals.
  • Track and report on lead conversion metrics, focusing on achieving weekly interaction and lead generation goals.

Required Skills and Qualifications:

  • Minimum of 2 years of sales experience, preferably in a business development role.
  • Professional demeanor with the ability to network effectively in various settings.
  • Strong communication skills, both written and verbal.
  • Proficient in basic email and Microsoft Word applications.
  • Self-starter with the ability to work independently and as part of a team.
  • Experience in the promotional production industry is not essential but is highly valued.

KPIs and Growth Opportunities:

  • KPIs will be based on the percentage of prospects converted into clients, with a goal of building a $1,000,000 book of business.
  • Expected to achieve weekly interaction targets and maintain consistent engagement with potential leads.
  • After successful completion of training and demonstrating industry knowledge, the goal is to transition into managing an independent book of business within one year.

Compensation:

  • Base salary plus commission structure, with opportunities for growth based on performance.
  • Comprehensive training to familiarize with Coyote’s industry-leading products and services.
  • Potential for promotion and expanded responsibilities after one year, contingent on meeting sales goals.

What We’re Looking For:

  • A dynamic, engaging individual who can handle themselves professionally in diverse environments.
  • Someone eager to learn, grow, and represent Coyote with pride and responsibility.
  • A team player with the drive to achieve goals and contribute to our company’s continued success.

Benefits:

  • Medical
  • Dental
  • Vision
  • 401K
  • Company Laptop and accessories needed to work remotely

About Coyote Promotions:

 

Coyote Promotions is a leading brand merchandising company with an Official NFL License specializing in producing custom promotional items, primarily for stadium giveaways for professional sports teams. We pride ourselves on delivering creative solutions and outstanding customer experiences while embracing a culture of open communication, responsibility, and continuous growth.

 

Company Values:

 

At Coyote, we value clear processes and strive for excellence. We believe in recognizing and rewarding performance, ensuring that every team member has the necessary tools to succeed. As a member of our team, you will have the opportunity to learn, teach, and grow within a supportive and dynamic environment.

 

About Coyote Promotions:

 

Coyote Promotions is a solutions-driven, boutique brand merchandise agency best known for its work with professional and collegiate sports properties in the NFL, NBA, NHL, MLB, NCAA, and major multinational brands. We collaborate with our clients to develop fully immersive merchandise and promotional plans that elevate their brand experience and get them noticed. Our offerings range from custom apparel, such as t-shirts and headwear, to commemorative novelty items, including bobbleheads. We are designers, innovators, and socially responsible merchandisers committed to providing superior product solutions, innovative design, and strategic promotional activations.

 

Beyond the business, we are a nationally recognized minority-owned company and a member of the Fair Labor Association. We’re rapidly growing and are honored and humbled to be named to the Inc 5000 fastest-growing companies list. We are searching for the next member of our amazing creative team.

Apply now

Senior Account Manager

Coyote Promotions

Remote

Coyote Promotions
New York, NY, USA

 

Senior Account Manager (Promotional Industry Experience REQUIRED)

 

Location: Remote (Anywhere in the US)

 

Working Hours: 9am – 6pm EST (With the flexibility to possibly work after hours)

 

Benefits: See below for more information

 

Job Overview:
As a Senior Account Manager, you will lead, manage, and hold your team accountable for achieving agreed-upon commitments. You will ensure the account management team is healthy, functional, and cohesive while driving client satisfaction through proactive communication. You will be the primary advocate for our clients, ensuring all inquiries are addressed within 24 hours and collaborating with internal teams to deliver the best solutions.

 

Key Responsibilities:

  • Lead the account management team, ensuring all team members are aligned with company goals.
  • Drive client satisfaction through quick and proactive communication throughout the process.
  • Constantly update data in all internal and external systems, ensuring accuracy and completeness.
  • Create, update, and submit client sales orders and purchase orders in the order management software.
  • Collaborate with internal Coyote teams, including business development, production & logistics, art, and finance, to deliver comprehensive solutions.
  • Manage and prioritize multiple tasks and projects, ensuring deadlines are met.
  • Utilize data and analytics to drive sales and create client-facing reports.
  • Build and maintain strong relationships with clients, acting as a brand advocate and ensuring compliance with brand guidelines.
  • Negotiate with supplier partners to benefit both Coyote and our clients.
  • Lead client and internal team meetings, managing team results towards specific deadlines.
  • Perform annual business reviews with clients and internal teams.

You Will Love It Here If You:

  • Think of Creative Solutions
  • Provide Outstanding Customer Experiences
  • Yearn for Growth
  • Practice Open Communication
  • Take Pride in Your Work
  • Embrace Responsibility

You’ll Have Success Here If You:

  • Balance managing a team and completing individual projects.
  • Understand how your and your team’s work affects the greater good of the business.
  • Prioritize and organize your and your team’s work.
  • Fact find, remove barriers, and ensure consistency within the account management team.
  • Hold people accountable for results.

Required Qualifications:

  • 5+ years in the promotional products industry
  • Exceptional communication and interpersonal skills, both internal and client-facing
  • Proven ability to manage and prioritize multiple priorities and projects
  • Experience with sales/account management using a consultative approach
  • Strong project management skills
  • Proficiency in all MS Office Software
  • Previous supervisory experience is a plus
  • Bachelor’s degree or equivalent experience

Benefits:

  • Medical
  • Dental
  • Vision
  • 401K
  • Company Laptop and accessories needed to work remotely

Company Values:

 

At Coyote, we value clear processes and strive for excellence. We believe in recognizing and rewarding performance, ensuring that every team member has the necessary tools to succeed. As a member of our team, you will have the opportunity to learn, teach, and grow within a supportive and dynamic environment.

 

About Coyote Promotions:

 

Coyote Promotions is a solutions-driven, boutique brand merchandise agency best known for its work with professional and collegiate sports properties in the NFL, NBA, NHL, MLB, NCAA, and major multinational brands. We collaborate with our clients to develop fully immersive merchandise and promotional plans that elevate their brand experience and get them noticed. Our offerings range from custom apparel, such as t-shirts and headwear, to commemorative novelty items, including bobbleheads. We are designers, innovators, and socially responsible merchandisers committed to providing superior product solutions, innovative design, and strategic promotional activations.

 

Beyond the business, we are a nationally recognized minority-owned company and a member of the Fair Labor Association. We’re rapidly growing and are honored and humbled to be named to the Inc 5000 fastest-growing companies list. We are searching for the next member of our amazing creative team.

Apply now

Project Coordinator

Made to Order

Remote

Project Coordinator
Remote, Full-Time

 

Join the MadeToOrder Team!
We’re on the lookout for a dynamic, detail-driven Project Coordinator who’s not just smart, but also proactive, persistent, and resourceful. If you’re the type of person who thrives on delivering exceptional customer service with authenticity and enthusiasm—whether you’re working with clients, partner suppliers, or team members—we want to hear from you!

At MadeToOrder, we value creativity that goes beyond the ordinary. We’re searching for someone who can generate fresh, fun, and impactful ideas that align with our clients’ brands, missions, and values. If you’re a team player who loves making a difference and isn’t afraid to take initiative, let’s talk!
Bring your talent, passion, and energy to a team where your ideas truly matter.

 

Position Overview
The Project Coordinator is responsible for supporting an Account Executive in every aspect of their role, from building strong relationships with clients to proactively managing the sales pipeline, from supporting daily sales-related activities to coordinating marketing efforts to generate new and return business. The position keeps all the trains running on time, ensures everything is recorded and tracked, and uses creativity and a sense of urgency to exceed client expectations. This is a remote position located in the United States.

 

Primary Duties and Responsibilities
Support Account Executive with daily sales-related activities.
• Provide timely, client-obsessed service that routinely exceeds expectations.
• Support Account Executive in developing ideas and sourcing products that meet client goals and budget.
• Create proposals in the CRM system and review for accuracy, pricing and profit margin.
• Communicate with partner suppliers on pricing, product availability, lead times, etc.
• Facilitate orders, answering questions and securing purchase orders.
• Enter detailed orders in CRM system to be submitted to the Customer Service Representative
• Build, launch, and manage Pop-Up Shops for product fulfillment.
• Proactively anticipate and troubleshoot issues.

 

Support Account Executive in managing sales pipeline.
• Use the MadeToOrder CRM system to track and proactively manage sales pipeline and record accurate notes regarding client interactions and follow-up steps.
• Lead daily and weekly huddles with Account Executive to prioritize and assign sales opportunities, partner supplier inquiries, proposal creation, and client feedback.
• Execute assigned follow-up with team, vendors, clients, and prospects as assigned.

 

Support Account Executive with marketing activities to generate new and return business.
• Coordinate and execute portions of marketing campaigns to generate new leads and/or return business.
• Proactively coordinate the creation, receipt and delivery of spec samples and virtuals.
• Prepare personalized correspondence and mailer kits for prospects.
• Participate in vendor meetings and research new product ideas.

 

Requirements for Position
• Minimum of 2 years in a similar industry position.
• Excellent oral, written, and interpersonal communication skills.
• Detail-oriented, strong organizational skills, and the ability to deliver under deadlines with a high level of accuracy.
• Strong sense of urgency and timeliness.
• Strong work ethic that supports working independently with minimal supervision.
• Ability to work effectively in a collaborative team environment with a dynamic range of people.
• Ability to handle sensitive situations with tact, diplomacy, and well-reasoned judgment.
• Curious, flexible, and good-humored with a positive “can do” attitude.
• Proficiency in Microsoft applications (Word, Excel, and Outlook).
• Experience with Adobe Illustrator and Canva a plus but not required.
• Experience with CRM software preferred.

 

Benefits
• Employee Stock Ownership Plan
• Fully remote
• Healthcare benefits
• 401(k) plan
• Generous PTO offering
• Expansive Holiday Schedule

 

Work Environment

This is a fully remote position with the potential for some travel based on client needs and company events.

 

About MadeToOrder:
MadeToOrder is a certified women-owned business, founded in 2003, with a vision to help our clients create connected experiences through branded merchandise, kitting and fulfillment, online stores, and creative services. We understand that a promotional product is about more than the product itself. It’s about the messaging, the user experience, and how it represents a company’s brand’s mission, vision, and values on a grander scale. We partner with our clients to provide products that tell their story, speak to their brand, and create lasting impressions.

 

MADETOORDER IS AN EQUAL OPPORTUNITY EMPLOYER.

 

Interested Candidates please submit your resume and cover letter to:

 

Marin Elcar, National Sales Manager
Marin.Elcar@madetoorder.com

Apply now

Southeast Account Manager - GA, TN, AL, MS

Vantage Apparel

Remote

Description
We’re looking for a motivated and results-driven Southeast Account Manager to drive growth across the Southeast U.S. This exciting opportunity covers the key markets of Georgia, Alabama, Mississippi, and Tennessee. If you are motivated and enthusiastic about sales, we invite you to join our team.

WHAT SETS US APART?

Competitive compensation plan, base salary, and annual incentive
Health Benefits: medical, dental, vision, short term and long- term disability and wellness programs
401-k plan with company match
Comprehensive Paid Time Off and Holidays
Continuing Education Reimbursement
Collaborative and Innovative work environment
COMPANY OVERVIEW

Vantage Apparel is the nation’s top source for custom logo apparel, serving as the premier choice of renowned global brands. Established in 1977, we have consistently demonstrated B2B innovation in the promotional apparel industry and earned the prestigious designation of one of the “Best Places to Work” in our field. In 2024, our commitment to excellence in apparel decoration was underscored by consecutive securing the 28th PPAI Gold Pyramid award for embroidery, consistently recognized in ASI Counselor® Magazine’s Top 40 company, and the PPAI Gold Pyramid for Marketing content. These honors affirm our persistent dedication to setting industry standards.

 

ROLE HIGHLIGHTS

The Southeast Account Manager (covering Georgia, Alabama, Mississippi and Tennessee) is primarily responsible for protecting, developing, and expanding profitable sales and business relationships within their assigned territory and accounts for the organization, which may evolve over time. This role entails dedicating 75% of their time to engaging with customers and prospects through presentations, sales meetings, territory canvassing, tradeshows, virtual meetings, and national industry events to sustain and grow sales. Additionally, the Southeast Account Manager manages sales support activities such as tracking and reporting, nurturing opportunities, scheduling meetings, telemarketing, coordinating campaigns, preparing quotes and proposals, and conducting client visits. Regular collaboration with the Regional Sales Manager ensures alignment with company strategies and goals.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Demonstrate extensive knowledge of the promotional products and/or apparel industry, with a track record of success in sales roles.
Possess comprehensive expertise in presenting and accurately quoting products, including apparel lines, decoration techniques, Vantage Apparel’s proprietary styles, wholesale items, prestige brands, private label options, and custom design capabilities.
Conduct professional, high-level consultative sales meetings, whether to develop solutions, negotiate pricing and services, or resolve conflicts.
Proactively maintain and expand business relationships and sales with existing customers while identifying and cultivating relationships with new prospects, focusing primarily on promotional product distributor companies within the Southeast Territory.
Flexibility to travel overnight within and outside the assigned territory, including potentially other regions for training, meetings, events, or customer support, with current pandemic-related travel restrictions in place.
Operate self-sufficiently and independently to achieve objectives while also collaborating effectively within virtual team settings to support company and customer goals.
Exhibit creativity, positivity, and a proven ability to solve problems and resolve conflicts successfully.

Requirements
IDEAL CANDIDATE PROFILE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

The ability to collaborate as a team player and interact successfully with people at all levels within and outside of the organization in support of larger goals and objectives.
Strong organizational skills and attention to detail.
The ability to handle and prioritize multiple projects simultaneously.
Excellent verbal and written communication skills.
A high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
Knowledge of the promotional products industry, including its business model, pricing structures, key companies, and professionals, is preferred.
Familiarity with the apparel and/or decorated apparel sectors and Vantage Apparel’s product lines and services is beneficial.
Understanding of the assigned geographical territory.
Must have ongoing, reliable access to independent transportation.
Proven ability to communicate creative solutions with confidence, ease and clarity.
EDUCATION AND/OR EXPERIENCE COMPUTER SKILLS

Bachelor’s degree (B. A.) in Business Development or a minimum of three (3) years of relevant experience or an equivalent combination of education and experience in sales.

 

COMPUTER SKILLS

Demonstrated high proficiency with Microsoft Office Suite, including word, Excel, Outlook, PowerPoint.

 

CERTIFICATES AND/OR LICENSES

May be required to have a valid driver’s license and meet Vantage Driver Approval requirements.

 

At Vantage Apparel we are committed to equal employment opportunities regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

 

Apply now

Sales Representative

St.Regis Group

Remote

About Us:

Founded in 1999, the St Regis Group has grown steadily to become the premier supplier for awards, recognition, and promotional products. First focusing on awards and recognition, the St Regis Group now boasts 13 companies with over 50,000 products ranging from wall plaques to wine bottles and everything in between. St. Regis Group is dedicated to delivering innovative branding solutions and exceptional customer service. We thrive on creativity and are passionate about helping our clients make a lasting impression.

 

Position Overview:

We are looking for an enthusiastic and results-driven Sales Representative to join our team. This role involves overnight travel to meet with clients and prospects, helping to expand our reach and impact in the promotional industry. If you have a passion for sales and a desire to grow your career, we want to hear from you!

 

Key Responsibilities:

  • Build and maintain strong relationships with clients to drive sales growth and customer loyalty.
  • Identify and pursue new business opportunities through market research and networking.
  • Prepare and present tailored proposals and presentations to meet client needs.
  • Collaborate with team members to strategize and implement effective sales plans.
  • Maintain accurate records of sales activities and client interactions using our CRM system.
  • Provide outstanding customer service to ensure client satisfaction and retention.

 

Qualifications:

  • Strong organizational skills to manage multiple tasks and deadlines effectively.
  • Excellent written and verbal communication skills, enabling you to engage clients and articulate value propositions clearly.
  • Ability to work independently and collaboratively within a team environment.
  • Previous experience in the promotional industry is preferred but not required; a willingness to learn and a passion for sales are essential.
  • Valid driver’s license and willingness to travel overnight as needed.

 

What We Offer:

  • Competitive salary with performance-based commission.
  • Comprehensive training and ongoing professional development.
  • A dynamic and supportive work environment.
  • Opportunities for travel and networking within the industry.

 

If you are ready to elevate your sales career with St. Regis Group in the promotional industry, please submit your resume and cover letter to Kirk Russell at kirk@stregisgrp.com We look forward to welcoming you to our team!

Apply now

Enterprise Business Manager

ePromos Promotional Products

Remote

Position Summary:
Reporting to the Chief Revenue Officer the Enterprise Business Manager (EBM) is responsible for developing and executing sales strategies for enterprise-level clients. The EBM manages client relationships and implements strategies to develop, retain, and grow annual sales. Collaborating with ePromos Project Managers, Account Managers, and other teams, the EBM focuses on generating new opportunities, onboarding clients, expanding relationships, and maximizing the lifetime value of clients.

The EBM identifies potential service areas and creates client growth and marketing plans to secure profitable business and foster long-term partnerships. Overall, the EBM leads client relationships and strategic selling efforts while aligning with ePromos’ core values and policies to achieve optimal success and return on investment (ROI).

The following duties are not intended to serve as a comprehensive list of all duties required in this position.  This job description is intended as a representative summary of the major duties and responsibilities.  This role may not be required to perform all duties listed and may be required to perform additional duties as requested.

Duties & Responsibilities:

  • Manage and oversee relationships with assigned enterprise-level accounts
  • Develop and implement strategies for account penetration and retention
  • Responsible for ensuring compliance with all terms outlined in enterprise client contracts
  • Understand and interpret all assigned brand guidelines for enterprise clients, and ensure that they are consistently followed
  • Engage directly with the client’s primary points of contact, including being present on-site when possible or applicable
  • Work with the Sales Team to develop a growth and penetration strategy for the assigned enterprise-level client(s) always seeking to understand their pain points, areas for growth, and how to be a strategic business partner, not just a supplier
  • If not located in the same city/area as the client(s), travel to client(s) location(s) to meet with new potential buyers to generate new opportunities and build relationships
  • Push to schedule video calls with clients to build stronger relationships and personal rapport
  • Establish and conduct weekly meetings with clients and internal ePromos Teams to identify, prioritize, and execute deliverables
  • Establish and execute the strategic sales process for building and maintaining plans to promote and identify specific client event dates and large order opportunities
  • Lead the strategic direction for product selection and merchandising of client projects
  • Create custom product presentations as needed
  • Staff and support any applicable client onsite event opportunities
  • Execute annual client(s) merchandise roadshow initiatives, working collaboratively with the entire ePromos’ Account Team on product selection, pricing, catalog, logistics, and all other details as they relate to ensuring a successful execution
  • Always seek ways to proactively develop and push ideas to existing and new contacts within the organization to maximize sales results
  • Collaborate with the Sales Team to identify and secure ad hoc and online company store opportunities
  • Plan and adjust for delivering revenue and gross profit targets through individual account analysis and reporting metrics
  • Drive focus on weekly, monthly, quarterly, and yearly sales goals
  • Assure the proper use of ePromos systems
  • Assure ePromos policies, procedures, and protocols are being followed
  • Prepare and lead client business reviews
  • Work in conjunction with the Company Store Program Team to ensure company online store programs are meeting and exceeding client expectations
  • Work in conjunction with the Chief Revenue Officer and New Business Development Team to acquire and onboard new clients
  • Manage client escalations by documenting issues, analyzing root causes, and implementing corrective action plans to ensure client satisfaction
  • Coordinate and consolidate marketing initiatives across all assigned accounts
  • Leverage ePromos’ Leadership Team to align with client leadership
  • Recognize, drive, and share best practices amongst the Sales and Sales Support Teams
  • Recognize bottlenecks and opportunities for improvement
  • Coach and mentor Project Managers and Account Managers on navigating corporate environments
  • Attend industry-specific events, tradeshows, and/or meetings to establish professional rapport to leverage supplier benefits on behalf of the client
  • Maintain a top-level, in-depth knowledge of relevant product, industry, and retail merchandise trends, including but not limited to industry publications, newsletters, webinars, and/or events
  • Utilize all enrichment tools available such as LinkedIn and other social media outlets to continuously research customers and establish the potential worth of the account
  • Utilize the resources provided by the ePromos Marketing department and properly follow all protocols to document the appropriate information within the CRM
  • Follow up with clients on aging reports to assist in getting clients’ accounts current when necessary
  • Monitor business to ensure orders are entered accurately, making sure of clear and concise instructions for ePromos’ internal teams, suppliers, and clients
  • Assist in resolving significant order-related issues
  • Attend company training, meetings, and events as required
  • Establish and maintain a commitment to professional development
  • Any other activities as assigned by the Chief Revenue Officer or Senior Leadership
  • Coordinate with Finance to complete payroll in HRIS as needed (i.e.: Validation of timesheet hours, overtime, deductions, wage garnishments, etc.)
  • Facilitate the merit process and bonus payouts through a partnership with the Executive/Leadership and Finance teams

Management

This role will have 1-3 direct reports in the future

MINIMUM REQUIREMENTS:

  • Minimum of 5 years of Promotional Products Industry sales experience
  • Minimum of 3 years leading a Sales Team with demonstrated results of consistently meeting and exceeding sales performance targets
  • Demonstrated ability to lead and motivate a team towards desired results
  • Proven/demonstrated sales experience developing and growing enterprise-level client
  • Exceptional client negotiation and management skills
  • Extensive knowledge of how internal decisions are made in large companies
  • Extensive knowledge of how businesses/organizations in different industries/verticals operate and go to market (internally and externally)
  • Extensive knowledge of how promotional products are utilized
  • Strong understanding of budgeting, forecasting, and top/bottom line sales/profitability analysis
  • The ability to utilize data analytics and reporting to develop performance assumptions
  • Strong understanding of logistics, warehousing, fulfillment, and overall online company store management
  • Advanced computer skills (Microsoft Office products)
  • Proficient in all technology solutions offered by ePromos
  • Excellent written and verbal communication skills
  • Strong ability to communicate directions and expectations clearly and efficiently
  • Strong ability to manage and prioritize a multitude of projects simultaneously
  • Excellent time management and organization skills
  • Experience working in a CRM
  • Extremely high attention to detail
  • Ability to thrive in a fast-paced environment and effectively solve problems

Required Education:
Bachelor’s degree a plus or equivalent job experience

WORKING CONDITIONS:

  • Position is fully remote to the US only
  • Ability to accommodate multiple time zones with primary (EST/EDT)
  • Dedicated workspace and high-speed internet
  • Frequent video conference/email/chat
  • Maintaining a stationary position for up to 50% of the workday

 

We are an Equal Opportunity Employer!
ePromos is committed to creating a diverse workplace environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We do not accept resume submissions from third party recruiters.

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