Frequently Asked Questions About The PPAI Expo

Learn more about making the most of your experience in Las Vegas.

GENERAL

WHERE IS THE PPAI EXPO LOCATED?

Mandalay Bay Convention Center

3950 Las Vegas Blvd. South Las Vegas, NV 89119

WHAT ARE THE HOURS FOR THE PPAI EXPO?

The full schedule will be available soon.


Exhibits: January 14–16, 2025

Tuesday, January 14, 2025       9:30 am – 5:00 pm
Wednesday, January 15, 2025  9:30 am – 5:00 pm
Thursday, January 16, 2025      9:30 am – 2:00 pm
 
Conference: January 13, 2025

Monday, January 13, 2025       9:00 am – 5:00 pm

 

ARE CHILDREN PERMITTED AT THE PPAI EXPO?

No one under the age of 16 is allowed access to the show floor, education seminars or events of The PPAI Expo, or other PPAI Events during installation/move-in, show days and dismantle/move-out periods. Proof of age must be presented upon request. Violators of this policy will be asked to leave the event or applicable area.

WHERE CAN I RENT A SCOOTER / WHEELCHAIR?

Wheelchairs and scooters are available for a fee. To guarantee a wheelchair or scooter, please contact ScooterBug directly, by calling (702) 736-4399 or visiting their website at www.scooterbug.com/lasvegas/.

ARE WHEELED CARTS ALLOWED?

Attendees are welcome to utilize wheeled carts or cases to carry their catalogs and other materials collected at the show. The carts or cases may only have two wheels with a wheelbase of no more than 12” from outside wheel to outside wheel. Collection boxes on carts can be no wider than the cart, or larger than 15” in any dimension. Strollers, drums or barrels will not be allowed on the show floor. PPAI reserves the right to remove any cart or case from the show floor at its discretion.

CAN I PHOTOGRAPH THE PPAI EXPO?

All programs, meetings, sessions, seminars, trade shows and other events sponsored by PPAI are the exclusive property of PPAI and no one is permitted to record or reproduce such events, aurally or visually, by motion pictures, videotape recording, audio cassette recording or by any other means for commercial purposes without the express written consent of PPAI. The rule does not prohibit videotaping or other visual or aural recordings by an exhibitor of PPAI trade shows made entirely within the booth space leased by that exhibitor. In order to not interfere with normal show proceedings, all recordings done outside an exhibitor’s own booth shall be done prior to or after exhibit hours; any special expenses generated to be borne by the proponents/exhibitors.

Photography and/or videotaping of any display or product other than an exhibitor’s own is prohibited, unless written permission has been obtained from PPAI and the firm whose booth is being photographed/videotaped.

REPORT FRAUDULENT EMAILS

At PPAI, we prioritize the security of our member, attendee and exhibitor contact information. PPAI does not share or sell any contact information to third parties. If you receive an e-mail claiming to sell The PPAI Expo attendee list, the PPAI member list or any list related to PPAI, it is a scam.

This type of scam is a known issue afflicting the exhibit and event industry. Scammers reach out to potential exhibitors and attendees fraudulently claiming to have and sell the show’s attendee list. Their goal is to deceive attendees and exhibitors into sharing personal and/or financial information for malicious purposes.

If you encounter one of these scam e-mails, email registration@ppai.org. PPAI will send a Cease & Desist letter, but we recommend reporting this email to the FTC. Here’s how:

  1. Visit https://reportfraud.ftc.gov/assistant
  2. Select “An Impersonator”
  3. Choose "Well-Know or Trusted Business" and continue.

You'll need to share the sender's details and copy and paste the email message.

It is important to note that these types of scams are not specific to PPAI or our events; they unfortunately persist throughout the conference and trade show space.

REGISTRATION

HOW DO I REGISTER?

Click here to register for The PPAI Expo 2025.

HOW DO I MODIFY MY REGISTRATION?

Please use the link at the bottom of your confirmation email that says, “click here to access your registration.” Then click on the person’s name for options.

WHO CAN I CONTRACT TO HELP ME REGISTER?

Please contact registration@ppai.org for help registering or call (888) 426-7724.

WILL I RECEIVE MY BADGES BEFORE THE SHOW?

All badges must be picked up onsite. QR codes will be emailed to registered attendees before the show. You simply need to print your QR code and bring it to the badge scan stations for expedited entry.

WHAT ARE THE ONSITE REGISTRATION HOURS?

Sunday, January 12, 2025          1:00 pm – 6:00 pm
Monday, January 13, 2025         7:30 am – 5:00 pm
Tuesday, January 14, 2025         7:30 am – 5:00 pm
Wednesday, January 15, 2025    7:30 am – 5:00 pm
Thursday, January 16, 2025        8:00 am – 2:00 pm

ONSITE SERVICES

IS THERE A MOBILE APP?

SAGE Mobile is PPAI Expo’s official show planner. You can use the app to create a walk list, search for exhibitors, use the interactive floorplan and more!

 

Download Today: www.sageworld.com/events/sage-mobile/expo.html

IS THERE A MOTHER’S ROOM?

PPAI has reserved a locked, private space for nursing mothers. Refrigeration is available in the room for storage. To access the Mother’s Room, you must first obtain the key by visiting the PPAI Show Office located on Level Two of the Mandalay Bay Convention Center. The Mother’s Room, located in Banyan E, will be available:

Monday, January 13       8:00-5:00 pm
Tuesday, January 14       8:00-5:00 pm
Wednesday, January 15  8:00-5:00 pm
Thursday, January 16      8:00-2:00 pm


A gentle reminder: Children under the age of 16 are not allowed on the show floor.

IS THERE A MINDFULNESS ROOM?

PPAI has created a quiet space for individuals to relax, meditate, reflect or pray. The Mindfulness Room, located in Palm F, will be available:

Monday, January 13       8:00-5:00 pm
Tuesday, January 14       8:00-5:00 pm
Wednesday, January 15  8:00-5:00 pm
Thursday, January 16      8:00-2:00 pm

IS THERE BAG CHECK?

Yes, bag check is available, for a fee of $5.00 per claim check, in the Convention Center lobby, near FedEx.

Monday, January 13       8-5:30 pm
Tuesday, January 14       8-5:30 pm
Wednesday, January 15  8-5:30 pm
Thursday, January 16      8:30-5:30 pm

IS THERE WIFI ON THE SHOW FLOOR?

Yes, PPAI EXPO provides complimentary Wi-Fi. The network name is PPAIExpo2025.

Exhibitors may also take advantage of the free Wi-Fi. However, if you are relying on WIFI to conduct business from your booth during the show, the service may be slower due to the number of users. For faster, more reliable internet service to conduct business from your booth, PPAI recommends that exhibitors order internet service through the Mandalay Bay Exhibitor Service Manual.