Koozie Group (PPAI 114187, Platinum), PPAI 100’s No. 4 supplier, has announced that Kai Link, considered the first Model Context Protocol connector in the branded merchandise industry, is out of beta and now available to every Koozie Group distributor customer.
Introduced as a beta release in August, Kai Link is part of Koozie Group AI, the company’s growing suite of AI tools. It lets distributors get real-time answers about orders, products, pricing, promotions and live inventory inside the AI assistants they already use, including Claude and ChatGPT.
The full release grows Kai Link from seven capabilities at beta launch to 15. Distributors can now see exactly what’s blocking an order on hold, browse current Koozie Group promotions with pricing and minimum quantities, pull product images, art templates, and safety documents, filter the catalog for closeouts, and explore print-on-demand options with live POD inventory and pricing. A built-in feedback tool also lets users send ideas or bug reports straight to the Koozie Group team without leaving their AI assistant.
“When we launched Kai Link in beta, the goal was simple: let distributors just ask,” says Dan Erdman, partner integration manager at Koozie Group. “Since then, we’ve more than doubled what it can answer. A distributor can go from ‘What’s on hold?’ to ‘Tell me next steps for clearing it,’ or from ‘What’s on promotion in Bags?’ to the art template they need for a virtual, all in one conversation. Opening Kai Link to every Koozie Group distributor means any customer, regardless of size or technical resources, can put that speed to work today.”