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PromoWire (10/8-10/12)

News And Notes From Around The Industry

TSC Names New Chief Revenue Officer

1/6

PCNA Leadership Changes Include New Director Of Customer Success & Director Of Customer Care

2/6

American Ad Bag Promotes Lisa Parker, MAS, To VP Of Sales

3/6

Legacy Headwear Featured On ‘Good Morning America’

4/6

Liftoff Commerce Partners With Avalara

5/6

Therabody Named A Top HealthTech Company Of 2026 By 'TIME'

6/6

PromoWire

TSC Names New Chief Revenue Officer

TSC (PPAI 134317, Gold), PPAI 100’s No. 46 distributor, has announced that Sheila Johnshoy will join the company as chief revenue officer on October 26.

Johnshoy brings more than 20 years of industry leadership experience, with roles at Deluxe, Harland Clarke, ePromos and Stran.

  • As CRO of ePromos, she helped lead significant growth and was part of its successful sale.
  • At Stran, she served as COO and helped lead the acquisition and integration of four companies.
  • Most recently, Johnshoy has worked with industry suppliers and distributors through her own consulting practice and Exec to Coach, advising on business strategy, go to market planning, new business development and providing executive coaching.

“Sheila brings experience that is very relevant to where we are as a company and where we want to go,” says Sam Riden, CEO of TSC. “But what stood out just as much was how people talked about working with her. We heard consistently about the relationships she builds, the way she develops her teams and her ability to follow through. That matters to us. We’re excited about the leader and person joining our team.”

PromoWire

PCNA Leadership Changes Include New Director Of Customer Success & Director Of Customer Care

PCNA (PPAI 113079, Platinum), PPAI 100’s No. 6 supplier, has appointed Becki Heinen as director of customer success and promoted Brandy Ferguson to director of customer care, moves the company said are aimed at strengthening its customer-facing operations and enhancing the customer experience. The appointments come as PCNA continues to invest in service strategy, operational efficiency and customer support.

Heinen joins PCNA after nearly 10 years in the promotional products industry, most recently serving as director of sales engineering at Facilisgroup. In her new role, she will help lead customer success initiatives focused on improving the customer experience. Ferguson, a 20-year veteran of PCNA, will oversee customer care, including order processing, customer service and customer care operations. She began her career with the company as a customer service representative and retention specialist and has held leadership roles across production and customer success.

“Heinen and Ferguson bring extensive experience and strong leadership to these critical customer-facing areas,” says Lee Kemp, senior vice president of customer success and transformation at PCNA. “Their appointments underscore our commitment to putting customers first and making it as seamless as possible for distributors to work with PCNA.” Kemp said the appointments support the company’s efforts to improve service quality, efficiency and the overall customer experience.

PromoWire

American Ad Bag Promotes Lisa Parker, MAS, To VP Of Sales

American Ad Bag (PPAI 111067, Gold), PPAI 100’s No. 77 supplier, has promoted Lisa Parker, MAS to vice president of sales. In her new role, Parker will oversee the supplier’s sales organization, help shape sales strategy, strengthen distributor relationships and identify growth opportunities. She brings more than 30 years of experience in sales, distributor relations and industry leadership to the position.

Parker has a reputation throughout the promotional products industry for her volunteer leadership and professional development work. She has served as president of both the Promotional Products Association of the Mid-South (PPAMS) and the Carolinas Association of Advertising and Marketing Professionals (CAAMP), as well as on the board of the Sunbelt Promotional Products Association. Her industry recognition includes being named a PPAI Fellow, induction into the PPAMS Hall of Fame and receiving the 2024 PPAI Regional Volunteer Award.

“Lisa has spent her career building relationships and investing in this industry, and she understands what it takes to truly serve our distributor customers,” says Gary Semrow, owner and chief marketing officer of American Ad Bag. “Her knowledge of our industry, her passion for our customers and her leadership experience make her the right person to lead our sales team.” Semrow added that the company believes Parker’s leadership will support its continued growth.

PromoWire

Legacy Headwear Featured On ‘Good Morning America’

Legacy (PPAI 895777, Standard-Plus) was recently featured on ABC’s Good Morning America as part of a segment highlighting the latest gameday gear for football season.

Digital reporter Bethany Braun-Silva featured some of her favorite ways to show team pride as football season gets underway, including Legacy caps and beanies.

“Being featured on Good Morning America is an exciting moment for Legacy and a great reflection of how our headwear continues to connect with fans beyond the field,” says Lisa Norris, chief merchandising officer at Legacy. “Football season is such a fun time for people to show their team pride, and we’re proud to offer styles that fans can wear on gameday and long after.”

PromoWire

Liftoff Commerce Partners With Avalara

Liftoff Commerce (PPAI 818074) has announced a partnership with Avalara, an AI leader in global tax and compliance.

Liftoff Commerce is now part of Avalara’s “Certified for AvaTax” program, which features integrations that perform at the highest level, the company says. As a result of this partnership, Liftoff’s customers can now choose Avalara AvaTax to deliver sales and use tax calculations directly within the Liftoff Commerce platform at the time of checkout or billing.

For Liftoff subscribers selling across multiple states or internationally, the integration provides a scalable approach to tax compliance that can grow alongside their business.

“We’re excited to partner with Avalara for tax calculation and management,” says Andrew Alford, president of Liftoff Commerce. “Avalara has set the standard when it comes to accuracy, ease of use, and scalability. Our subscribers have been asking for a solution like this for a long time, and we’re pleased to finally make it available as part of the Liftoff Commerce ecosystem.”

PromoWire

Therabody Named A Top HealthTech Company Of 2026 By 'TIME'

TIME has named Los Angeles-based supplier Therabody (PPAI 794574, Standard Base) a “Top HealthTech Company of 2026.” Time defines the category as including “companies developing and delivering digital technologies to enhance healthcare, optimize clinical outcomes, and improve patient engagement (e.g., mobile health apps and electronic health record software).”

The full list can be found here.

“For more than a decade, we’ve been challenging what wellness can look like, from how we recover to how we care for our bodies every day,” says Andrew Spellman, vice president of commercial sales at Therabody. “We believe the next chapter of health will be more accessible, more personal, and more connected to everyday life, and we’re honored that TIME has recognized Therabody among the companies helping lead the charge.”

 

 

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