I speak with clients every day who want to terminate an employee for poor performance, unacceptable attendance or personality clashes. They are concerned, rightfully so, about the impacts on their business by either keeping an employee who is not me...

Sometimes, you have to make tough decisions. Even though you may want to hold off telling a client their request is tricky or their rush order won’t arrive in time, putting off those conversations won’t make the situation any easier. In fact, it usu...

Nadel (PPAI 107145, Platinum), PPAI 100's No. 12 distributor, announced the acquisition of All Branded Group, an Australian distributor. This acquisition supports Nadel's mission to have a large global presence.Founded by Mark Sacharowitz, All B...

A crucial part of the annual Legislative Education and Action Day, better known as LEAD, is explaining who we are as the branded merchandise industry and conveying our economic impact. This year was no different, as LEAD attendees helped lawmak...

If you’re an entrepreneur, admitting you need help can feel a little like admitting defeat.You built the company. You landed the first clients. You figured out accounting through YouTube, designed your own website, learned just enough Excel to b...

A misconception about sustainability and compliance is that successful companies have all the answers. They don’t.The companies making the most progress are often the ones asking the best questions – and knowing where to find trusted expertise w...

You know an EQ fail when you see one. It’s the person who gets defensive, sends the email they probably should’ve reread or makes a moment all about themselves. That’s low emotional intelligence, or EQ.EQ is the ability to understand your emotio...

You can make 100 sales calls in a day, but if only a handful of people answer, you’re not necessarily making progress. Ideally, your sales connect rate, or the percentage of calls that turn into real conversations, should be helping you book more me...

One of the more troubling issues with AI as a topic that it is predominately discussed in the future tense. How often do you hear about the ways AI might or might not transform an industry? Perhaps the branded merch industry for example. That sort o...