Polyconcept North America (PPAI113079, Platinum) – PPAI 100’s No. 3 supplier – has appointed Michael Brennan as vice president of customer success. He will lead PCNA’s Customer Success teams, focusing on delivering unparalleled service excellence to customers.

• Brennan brings more than 25 years of leadership experience at Staples, including expertise in customer service, credit and collections, and accounting operations. Most recently, as Staples’ VP of customer service, Brennan oversaw all business-to-business and business-to-consumer customer service functions.

At PCNA, Brennan will oversee customer service, retention, order processing, art and the account management teams within the Customer Success department.

Neil Ringel, CEO of PCNA, says, “Mike brings a deep understanding of customer service excellence. His professional experience reflects our shared vision of a customer-first culture defined by collaboration, engagement, and service excellence. We are proud to welcome him to the PCNA family.”

Brikl (PPAI 803362), a business services provider offering online store solutions for promo and team wear, is teaming up with leaders from Hit Promotional Products – PPAI 100’s No. 4 supplier – and The Vernon Company – PPAI 100’s No. 25 distributor – to present, “The Ultimate Formula To Building a Million-Dollar Company.” The webinar is set for Wednesday, July 17 at 10 am ET.

• Speakers include Jon Norris, chief strategy officer at Hit Promotional Products and Lisa Hubbard, vice president of sales and marketing at The Vernon Company. They will be joined by Brikl’s Jason Reinhardt, chief revenue officer and co-founder, and Dan Vermont, VP of global sales & operations, along with host Suz Pathmanathan, Brikl’s director of marketing.
• Discussion topics include the importance of a clear, compelling vision; how to create a business model that adapts to market trends and anticipates future demands; how to identify key technologies to streamline operations, reduce costs and enhance productivity and more.

Find more details and register here.

Logomark (PPAI 110898, Platinum) – PPAI 100’s No. 14 supplier – has formed an exclusive partnership with new retail brands Suburbia and Highland Tactical. The company began selling Suburbia products late last month and will offer Highland Tactical products by late July.

• Suburbia designs and manufactures premium eco-friendly bags for business and travel. The initial launch will include backpacks and duffels from the brand’s Metro Series that use RPET material made from recycled water bottles.
• Highland Tactical specializes in manufacturing durable tactical bags for the outdoors made from durable, heavyweight and water-resistant polyester. Logomark will offer the brand’s popular Crusher, Major and Roger backpacks, as well as their Elite and Winchester duffels.

Vantage Apparel (PPAI 113235, Platinum) – PPAI 100’s No. 12 supplier – has brought on Donna Krusznis as its new senior director of marketing.

• Krusznis will oversee all aspects of marketing including brand development, digital marketing initiatives, advertising campaigns and market research. Her combined B2B expertise in consumer behavior and strategic planning will be instrumental in driving growth and enhancing Vantage Apparel’s market presence.
• She brings more than 20 years of experience in marketing and brand management. Previously Krusznis held various leadership roles in prominent consumer-focused companies.

“Donna brings a wealth of knowledge and a fresh perspective to our marketing team,” says Rob Watson, chief executive officer of Vantage Apparel. “Her proven track record of driving results and her passion for creativity make her an invaluable asset to our organization. We are thrilled to welcome her aboard and look forward to the innovative ideas and strategies she will bring to Vantage Apparel.”

Los Angeles-based supplier and manufacturer Lane Seven Apparel (PPAI 630869, Standard-Base) is expanding its operations with a new 60,000-square-foot warehouse located in Gastonia, North Carolina.

• The newly constructed building, located just outside Charlotte, helps the company to better serve the east coast with more inventory, faster turnaround times and two- to three-day shipping.

“This warehouse is a significant investment in our company’s growth and underscores our commitment to meeting the needs of our expanding customer base,” says Lane Seven COO Talha Sarsiwala. “Our goal is to provide customers across the country with what they need, when they need it – the widest and deepest inventory with the best accessibility in reliable transit times.”