Skip to content
PPAI PPAI – Promotional Products Association International
  • Solutions Center
    • Categories
    • All Solutions
  • PPAI Media
    • News & Ideas
    • Premium Research
    • PPAI 100
    • Industry Awards
    • MerchMatters
    • Podcast
    • Editorial Team
    • Media Kit
  • Membership
    • Join
    • My PPAI
    • Membership Account Managers
    • Volunteer Committees
    • Regional Associations
  • Education
    • Professional Certifications
    • Online Education
    • Sustainability
    • Events
    • Be Notified
  • PPAI Expo
    • The PPAI Expo 2027
    • Attendee Information➔
      • Expo Attendee FAQ
      • Exhibitor List/Floor Plan
    • Exhibitor Hub➔
      • Apply To Exhibit
      • PPAI Expo Exchange
    • Expo Schedule
    • Expo Events & Experiences
    • Travel & Accommodations
  • Initiatives
    • Digital Transformation
    • Public Affairs
    • Sustainability
    • Merch Moves Us Toolkit
  • About
    • About PPAI
    • Advertising & Sponsorships
    • Global Market Insights
    • Industry Jobs
    • Industry Calendar
    • Contact Us
  • Portal Resources
  • Login
  • Become a Member
  • Login
  • Become a Member

PromoWire (9/17-9/21)

News And Notes From Around The Industry

Hit Promotional Products Launches AI-Powered Customer Assistant

1/4

Charles River Apparel Kicks Off Second Season Of New England Patriots Partnership

2/4

Goldstar Names Eric Wingard Product Owner, Digital Experience

3/4

SRG Announces Partnership With Corkcicle

4/4

PromoWire

Hit Promotional Products Launches AI-Powered Customer Assistant

Hit Promotional Products (PPAI 113910, Platinum), PPAI 100’s No. 3 supplier, has launched HANK, an AI-powered customer assistant designed to provide distributors with faster access to information needed to manage orders, support customers and identify sales opportunities. Through a conversational interface, HANK combines multiple company resources, allowing users to retrieve order status, tracking information, invoices and product sales data without navigating multiple systems. The platform can also analyze purchasing activity to identify product assortment gaps and recommend additional Hit products based on customer buying patterns.

HANK also includes trademark and logo search capabilities, enabled by an internal AI process that tags artwork across Hit’s systems. According to the company, the tool is intended to function as an always-available resource that provides actionable insights rather than serving solely as a traditional chatbot. The launch reflects Hit’s broader effort to make customer data and business intelligence more accessible through AI-driven tools.

The platform is built on AI infrastructure and Model Context Protocol (MCP) capabilities that Hit has been developing over the past 18 months. The company said HANK operates using locally run, open-weight AI models within its own computing environment to help keep customer data secure. Future enhancements are expected to allow users to manage order updates directly through the platform. “HANK is the first thing we’ve put in customers’ hands, and it gives them the same chat-based data access our internal teams already run on,” says Jon Norris, chief strategy officer. “This is data democratization, for real.”

PromoWire

Charles River Apparel Kicks Off Second Season Of New England Patriots Partnership

Charles River Apparel (PPAI 111644, Gold), PPAI 100’s No. 42 supplier, and the New England Patriots have launched the second season of their partnership with a new co-branded apparel collection inspired by New England style and designed for use on game days and beyond. The collection includes eight Patriots-themed styles and colorways featuring officially licensed team branding. It became available Sept. 17 on CharlesRiver.com, with additional distribution through Patriots retail channels, including the Gillette Stadium ProShop and ProShop.Patriots.com, rolling out through September and October.

The partnership brings together two organizations with longstanding ties to New England. The Patriots have been a fixture in the region for more than six decades, while Charles River Apparel is a Massachusetts-based, family-owned company founded in 1983. The new collection expands on last season’s debut collaboration and includes outerwear, quarter-zips, fleece, packable layers and newer offerings such as the TexturKnit Hoodie.

“We’re proud to continue our collaboration with Charles River Apparel as we expand this exclusive collection,” says Ali Towle, senior vice president of marketing for Kraft Sports + Entertainment. “These new styles give our fans more ways to showcase their connection to the Patriots, whether they’re in the stands, around town or watching from home.” The collection is designed for New England’s changing weather conditions and aims to combine team branding with versatile, everyday apparel.

PromoWire

Goldstar Names Eric Wingard Product Owner, Digital Experience

Goldstar (PPAI 114031, Platinum), PPAI 100’s No. 8 supplier, has appointed Eric Wingard as product owner, digital experience, a newly created role focused on expanding the company’s digital capabilities and improving connectivity with distributor partners. Wingard brings eight years of experience in API integrations and digital customer experiences and will work to strengthen Goldstar’s integration capabilities while helping formalize support processes for credential requests, technical issues and other integration-related inquiries.

The appointment follows Goldstar’s recent launch of a redesigned global website aimed at providing distributors with easier product discovery and more consistent product information across markets. Wingard will report to Cathy Yonek, Goldstar’s global director of digital experience, and will support the company’s broader digital transformation efforts.

“I’m excited to join Goldstar at such a pivotal moment. The investment in a more connected digital experience shows real commitment to partners, and I’m looking forward to building on that foundation,” Wingard says. According to Goldstar, the addition of the role reflects its ongoing investment in digital tools and services designed to simplify business processes and enhance the distributor experience worldwide.

PromoWire

SRG Announces Partnership With Corkcicle

SRG (PPAI 230188, Platinum), PPAI 100’s No. 20 supplier, has added Corkcicle products to its platform, making the brand’s drinkware and lifestyle items available for corporate gifting, employee recognition and promotional programs. Founded in 2011 in Orlando, Florida, Corkcicle is known for its insulated drinkware, barware and coolers, having expanded from its original in-bottle wine chiller into a broader product portfolio. The products are now available for purchase through the SRG website.

The collection includes stainless steel tumblers, canteens, insulated drinkware and barware designed for a variety of corporate gifting and recognition applications. According to SRG, the addition expands the range of premium products available to businesses seeking branded merchandise and milestone recognition items.

“We are incredibly excited to partner with such an innovative and design-driven brand as Corkcicle,” says Merrick Falkenstein, chief revenue officer of SRG. “Adding their forward-thinking craftsmanship and standout designs to our platform allows us to offer our clients a fresh, on-trend way to elevate their corporate gifting and recognition needs.” SRG said the partnership will provide customers with access to Corkcicle’s design-focused product line through its online platform.

Home • Industry News •
Industry News
• PromoWire (9/17-9/21): News And Notes From Around The Industry

Previous PromoWire

Industry News, Promowire

PromoWire (9/15-9/16): News And Notes From Around The Industry

Industry News, Promowire

PromoWire (9/10-9/14): News And Notes From Around The Industry

Industry News, Promowire

PromoWire (9/8-9/9): News And Notes From Around The Industry

Industry News, Promowire

PromoWire (9/3-9/7): News And Notes From Around The Industry

Industry News, Promowire

PromoWire (9/1-9/2): News And Notes From Around The Industry

Industry News, Promowire

PromoWire (8/27-8/31): News And Notes From Around The Industry

–

Showing 1 of 71
More All
PPAI

© 2026 PPAI

  • Facebook
  • LinkedIn
  • Instagram
  • Privacy Policy
  • Terms & Conditions

PPAI Media

  • News & Ideas
  • Premium Research
  • PPAI 100
  • Advertising & Sponsorships
  • Press Room

Experiences

  • Upcoming Events
  • The PPAI Expo
  • Industry Calendar
  • Industry Directory

Resources

  • Solutions Center
  • Code Of Conduct
  • Online Education
  • PPEF
  • My PPAI
  • PPAI Media Assets
  • Sustainability

Connect

  • About PPAI
  • Contact Us
  • Industry Jobs
  • PPAI Careers