ArtWork Services USA/AWS (PPAI 231735)

aws promostack is the integrated operating system built exclusively for the promotional products industry – B2B Commerce, ERP, Back Office Services & AI on one connected platform. 25+ years. 1,600+ specialists. 25,000+ orders processed daily.

Target Customer: Promotional products distributors and suppliers across all sizes who recognize that scaling their business through hiring alone is unsustainable. They need a disciplined, promo-trained operational team that functions inside their systems and under their rules – not a generic offshore BPO. Typically mid-market to enterprise businesses managing complex operations across order management, customer service, artwork, catalog, and back-office functions where consistency, accuracy, and 24/7 coverage are critical.

Recommended Staffing: Customers typically have 50–2,000+ total employees across distributor and supplier operations. Our team scales to extend internal operations of any size – from small teams of 5–10 needing dedicated support to enterprise operations requiring 100+ dedicated outsourced specialists.

The Solution: Scaling your business should not mean hiring your way to profitability. aws promostack gives you a 1,600+ specialist team that operates as a disciplined extension of your business – inside your systems, under your rules, with our execution.
• Order Management & Entry – 25,000+ orders/day, 98%+ accuracy, zero downtime
• Customer Service – trained specialists who know promo, handling queries and escalations with authority
• Artwork & Proof Coordination – intake to production handoff, managed without errors
• Catalog & Data Operations – pricing updates, product data governance, and maintenance at scale
• Virtual Assistants – dedicated operational resources embedded in your workflow
• Financial Operations – billing, invoicing, reconciliation handled cleanly
• Quality Assurance – systematic checks baked into every process
ISO 27001 & SOC 2 Type II certified. USA, India, UK. Always on.

Value Proposition: 1,600+ specialists. 25+ years in promo. Clients cut operating costs by up to 50%.
Unlike generic staffing firms or offshore VA agencies, aws promostack is promo-native. Every team member is trained on promo workflows, supplier relationships, and industry standards. And unlike fragmented vendors, our team operates inside one connected system – so nothing gets lost between handoffs.
ISO 27001 & SOC 2 Type II certified. USA, India, UK. This isn’t outsourcing. It’s a better version of your operations team.

Costs: Flexible pricing based on service scope and team size – dedicated team or à la carte. Scale up or down based on seasonal demand or growth. No hidden fees. Clients consistently reduce operating costs by up to 50%.

Commitments: Standard engagements run 12–24 months with built-in flexibility to scale teams up or down based on business needs.
Performance-driven SLAs with monthly reporting. Dedicated team models include named resources, structured handoffs, and clear ownership of outcomes.

Benefits Specific to the Branded Merch Industry: Our outsourcing solutions are built for promo and nothing else. Every specialist understands distributor workflows, supplier relationships, and industry standards. PPAI members receive industry-specific SLAs, scalable team models, and the operational depth that comes from 25+ years of running promo back offices at scale.

Testimonials: 

“The website you built is getting a tremendous reaction from our customers. It’s user-friendly, the actual images and everything are very inviting and the structure with which the site is designed has been fantastic. You guys are a great
partner.”
Garry Libman
President & CEO – Storm Duds Raingear

“We’ve been with aws team for over 9 years, their ERP system and website support our work end to end.”
Amin Siddiqui
CEO – Imprint ID