In 2024, Quality Resource Group (PPAI 159353, Gold) made key business and cultural advancements to strengthen the company through operational efficiency, deepened client partnerships and enriched workplace culture. Among the improvements, the company enhanced NetSuite optimization by streamlining operations, automating workflows and integrating industry plug-ins to improve efficiency. On the client side, it grew relationships through expanded biannual check-ins, ensuring better alignment and program success.

Workplace culture remains a priority, as reflected in its inclusion in PPAI’s Greatest Companies to Work For in 2023. QRG has also made significant strides in sustainability, product safety and compliance, particularly in response to growing client concerns around PFAS regulations and responsible sourcing.

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