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In a survey of PPAI 100 distributors and suppliers, the top hiring challenges cited drive home the importance of employee retention. In many cases, keeping good employees happy is more desirable than facing the labor market.

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Expect job growth to continue, according to the Conference Board Employment Trends Index, which increased in January to 113.71 from a downwardly revised 112.91 in December.

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Outside Sales Representative

Mill & Crate

Remote

Job Type: Full or Part Time – Promotional Products/Swag – Outside Sales Rep – 1099 Contractor – 100% Commission Based, Remote Work

 

Mill & Crate is a premier branded merchandise company seeking self-motivated independent sales representatives to join our team. The perfect position for stay-at-home moms, college interns, or anyone looking to earn extra money. The objective of this position is to drive sales growth and expand market share. This role involves identifying networking opportunities, building and managing customer relationships, responding to customer inquiries as well as providing price estimates and mock ups, all while building your own book-of-business.

 

To excel as an independent sales representative, a strong commitment to meeting sales targets with minimal supervision is essential. Ultimately, a high-performing rep must showcase effective communication and negotiation skills while consistently delivering outstanding customer service.

 

Responsibilities:

  • Identify potential customers through networking, cold calling, emailing and other sales techniques.
  • Arranging virtual and in-person meetings with potential and existing customers to present company products
  • Persuade customers to purchase branded merchandise by highlighting product benefits and key features
  • Build and maintain solid working relationships with both new and existing customers.
  • Negotiate pricing with suppliers and vendors to encourage larger margins
  • Create quotes, mock ups and presentations to customers
  • Promptly submit purchase orders for processing
  • Address customer concerns and resolve complaints
  • Meet or exceed sales quotas

 

Job Requirements:

  • High School Diploma or equivalent
  • Strong negotiation and creative skills
  • Must possess superior verbal and written communication skills
  • Must be deadline oriented, have the ability to multi-task, be highly organized and able to work independently
  • Knowledge of the ASI industry is preferred but not required

 

Compensation:

  • 100% Commission based on a sliding scale
  • Pay on the 1st and 15th of every month*

 

To apply, please submit your resume and a cover letter outlining your relevant experience and achievements to hello@millandcrate.com. We look forward to reviewing your application. Mill & Crate is an equal opportunity employer.

Apply now

Outside Territory Sales Manager – NJ, NY State and Northern Philadelphia Region

Charles River Apparel

Remote

Company Overview 

Charles River Apparel is a leading supplier of innovative active wear for a variety of markets. Since its inception more than a quarter of a century ago, New England-based Charles River Apparel has been recognized for the quality, style and value of its apparel, as well as their high level of customer service. The company’s award-winning in-house design team incorporates the latest materials and technology into their designs to deliver an apparel collection that is notable for its appeal, versatility, and long-lasting wear. Charles River Apparel sells through more than 13,000 distributors, retail and specialty stores nationwide.  

 

We owe our success to our dedicated employees. We offer an excellent benefits package including Medical, Dental and Vision Insurance, a company matching 401K plan as well as a corporate casual atmosphere.  

 

Position Overview 

 

We are looking for an Outside Territory Manager for NJ, NY State and Northern Philadelphia Region to join our dynamic and growing sales team. 

 

This position reports to the Director of Outside Sales and is responsible for developing, maintaining, and servicing relationships with both existing and prospective customers within the assigned territory. 

 

Key Accountabilities 

  • Maintain strong relationships with existing customers to grow and nurture existing business. 
  • Create new business and sales growth via leads identified by the lead generator or other sources. 
  • Proactively plan and execute regular structured sales visits within assigned territory, with primary focus on Strategic accounts in coordination with inside sales, ensuring that minimum quarterly and annual meeting targets are achieved. 
  • Make presentations to existing and potential customers and apply consultative selling techniques and make recommendations to prospects and clients on the various solutions CRA offers to fulfill their needs. 
  • Regularly communicate with CRA internal departments such as marketing, customer service and demand planning to support customer needs and discuss opportunities to help grow territory. 
  • Follow internal process requests, including marketing services requests for all sales collateral needs. 
  • Execute all agreed to solutions with customer to include accurate, timely forecasting and detailed follow through 
  • Maintain contact with all clients to ensure only the highest level of customer satisfaction exists. 
  • Consistently and accurately document all sales activities and details in HubSpot. 
  • Maintain subject matter expertise on all products and services offered by Charles River Apparel. 
  • Provide feedback to the design team regarding product success and suggestions for improvement. 
  • Support new product and line launches by promoting to new or potential customers. 
  • Requires travel 4/5 days per week 

 

Key Competencies 

  • Must be comfortable on the phone. Be a self-starter that can work with little supervision and maintain a professional and upbeat attitude  
  • Ambitious, highly motivated, and innovative  
  • Understands how to initiate, manage and develop large and small company business, while possessing meticulous follow up and follow through.  
  • The Candidate must be technology proficient and adopt all technology associated with the sales role. Including Microsoft Office and working with CRM systems.  
  • The candidate must consistently adhere to all company policies, procedures, and the code of ethics, while representing the company in a professional and honest manner at all times. 

 

Skills/Education 

  • Bachelor’s degree and prior apparel and or promotional products industry sales experience. 
  • Proven track record of selling success with an ability to adapt to dynamic market segments. 
  • 5+ years of direct sales experience preferred calling on multiple accounts, focusing on sales development and relationships. 
  • Must possess outstanding communication, presentation and negotiation skills with the ability to persuade and influence others. 
  • Ability to work in a fast paced, demanding & numbers driven environment while being able to think on your feet and be a creative problem solver. 
  • Must be willing to travel 4-5 days per week throughout the region on a regular basis. Frequent overnight travel may be required. 
  • Position requires constant lifting and handling of the product line.

Apply now

Outside Territory Sales Manager – NJ, NY City and Long Island

Charles River Apparel

Remote

Company Overview

Charles River Apparel is a leading supplier of innovative active wear for a variety of markets. Since its inception more than a quarter of a century ago, New England-based Charles River Apparel has been recognized for the quality, style and value of its apparel, as well as their high level of customer service. The company’s award-winning in-house design team incorporates the latest materials and technology into their designs to deliver an apparel collection that is notable for its appeal, versatility, and long-lasting wear. Charles River Apparel sells through more than 13,000 distributors, retail and specialty stores nationwide.

 

We owe our success to our dedicated employees. We offer an excellent benefits package including Medical, Dental and Vision Insurance, a company matching 401K plan as well as a corporate casual atmosphere.

 

Position Overview

We are looking for an Outside Territory Manager for NJ, NY City and Long Island to join our dynamic and growing sales team.

This position reports to the Director of Outside Sales and is responsible for developing, maintaining, and servicing relationships with both existing and prospective customers within the assigned territory.

 

Key Accountabilities

  • Maintain strong relationships with existing customers to grow and nurture existing business.
  • Create new business and sales growth via leads identified by the lead generator or other sources.
  • Proactively plan and execute regular structured sales visits within assigned territory, with primary focus on Strategic accounts in coordination with inside sales, ensuring that minimum quarterly and annual meeting targets are achieved.
  • Make presentations to existing and potential customers and apply consultative selling techniques and make recommendations to prospects and clients on the various solutions CRA offers to fulfill their needs.
  • Regularly communicate with CRA internal departments such as marketing, customer service and demand planning to support customer needs and discuss opportunities to help grow territory.
  • Follow internal process requests, including marketing services requests for all sales collateral needs.
  • Execute all agreed to solutions with customer to include accurate, timely forecasting and detailed follow through
  • Maintain contact with all clients to ensure only the highest level of customer satisfaction exists.
  • Consistently and accurately document all sales activities and details in HubSpot.
  • Maintain subject matter expertise on all products and services offered by Charles River Apparel.
  • Provide feedback to the design team regarding product success and suggestions for improvement.
  • Support new product and line launches by promoting to new or potential customers.
  • Requires travel 4/5 days per week

 

Key Competencies

  • Must be comfortable on the phone. Be a self-starter that can work with little supervision and maintain a professional and upbeat attitude
  • Ambitious, highly motivated, and innovative
  • Understands how to initiate, manage and develop large and small company business, while possessing meticulous follow up and follow through.
  • The Candidate must be technology proficient and adopt all technology associated with the sales role. Including Microsoft Office and working with CRM systems.
  • The candidate must consistently adhere to all company policies, procedures, and the code of ethics, while representing the company in a professional and honest manner at all times.

 

Skills/Education

  • Bachelor’s degree and prior apparel and or promotional products industry sales experience.
  • Proven track record of selling success with an ability to adapt to dynamic market segments.
  • 5+ years of direct sales experience preferred calling on multiple accounts, focusing on sales development and relationships.
  • Must possess outstanding communication, presentation and negotiation skills with the ability to persuade and influence others.
  • Ability to work in a fast paced, demanding & numbers driven environment while being able to think on your feet and be a creative problem solver.
  • Must be willing to travel 4-5 days per week throughout the region on a regular basis. Frequent overnight travel may be required.
  • Position requires constant lifting and handling of the product line.

Apply now

National Sales Manager

Rymax Inc

Pine Brook, NJ - Hybrid

AGGRESSIVE AND MOTIVATED SALES PROFESSIONALS WANTED IMMEDIATELY

Rymax, with headquarters in Pine Brook, New Jersey, is the largest National Direct Manufacturer’s Representative in the Premium and Incentive Industry. Rymax sells name brand and luxury merchandise to the reseller community in conjunction with their reward and incentive solutions. We are looking to expand our National Reseller Sales Team.

 

We are seeking high-energy, self-motivated individuals for unique opportunities with an unlimited upside. Proven ability to sell merchandise within the incentive and promotion industry and experience with consumer electronics is certainly a plus, but not a requirement. If you are hard-working, dedicated, and persistent, and possess a dynamic personality this could be the sales opportunity for you.

 

The ideal candidate should be articulate, self-confident, energetic, organized and proactive. This individual will be given the responsibility to develop and expand an existing sales territory with the intent to grow the territory both in size and revenue. The primary focus of this position is to cultivate sales within an existing incentive reseller, jobbers and incentive houses client base while generating new accounts.

 

From a sales perspective this Sales professional must possess strong consultative sales ability as well as the experience to turn quick product sales around.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Candidate must develop sales strategies supported with compelling presentations that will enable a selling relationship with targeted clients
· Manage and develop existing accounts and grow share of revenue.
· Analyze trends and other sales opportunities.
· Identify new business & growth opportunities.
· Develop and build strong account relationships.
· Perform market analysis and ascertain competitive account strategies in order to provide counter measures and recommendations to senior management.
· Represent company at trade shows and other trade forums that promote the company.
· Ability to work within a competitive marketplace.
· Travel within their territory.

 

QUALIFICATIONS
This is an individual contributor role that will be charged with opening new accounts as well as growing existing. The candidate should have prior and successful selling experience, of actual hard goods. Experience in the Promotional and/or Premium and Incentive Channel is a plus. Candidate must be self motivated and possess excellent follow-up and presentation skills. Strong interpersonal skills also required. Candidate will be required to travel. This is not a remote position and candidate will be required to work from the Company’s New Jersey headquarters.

 

In addition to providing a tremendous growth opportunity, this position offers a competitive salary, commissions, health insurance, a 401(k) plan with an employer match, life insurance and long-term disability insurance, and paid time off. No relocation fees will be paid. Equal Opportunity Employer.

 

Job Type: Full-time

 

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

 

Please forward all resumes to careers@rymaxinc.com

Apply now

Sales Director

OTTO International, Inc.

California

About Our Company

Since 1983, OTTO CAP has been a leader in headwear and custom apparel, trusted by thousands of clients nationwide. We combine trend-forward innovation with an unwavering commitment to quality and service. As a nationally recognized name in the Promotional Products Industry, we are driven by excellence and powered by a passion to deliver the best.

 

We are thrilled to announce that OTTO CAP has been ranked #21 in the 2025 PPAI Top 40, recognizing us as one of the leading companies in the Promotional Industry!

 

Job Summary:

We’re seeking a Sales Director to shape and lead the sales strategy for OTTO CAP. You’ll manage national sales initiatives, drive business development efforts, and build long-lasting client partnerships. This role is ideal for a highly motivated, experienced leader with deep industry knowledge in the promotional apparel industry.

 

Job Requirements:

  • Bachelor’s Degree in Business, Marketing, or related field (or equivalent experience)
  • 8+ years of sales and business development leadership experience within the promotional industry preferred.
  • Proven success in driving revenue growth and developing sales teams
  • Strong negotiation, networking, and communication skills
  • Ability to analyze financial statements, sales reports, and market trends.
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Willingness to travel 50%-75% of the time to tradeshows and clients’ meetings

 

Key Responsibilities:

  • Lead national sales efforts and execute strategies that drive growth and revenue.
  • Manage, mentor, and support a high-performing sales team to exceed goals.
  • Identify new business opportunities and expand market share across retail and promotional sectors.
  • Build and nurture relationships with key clients, partners, and industry influencers.
  • Analyze sales data, trends, and forecasts to inform decision-making.
  • Set and oversee sales quotas, territories, and performance benchmarks.
  • Represent OTTO CAP at industry events, trade shows, and client meetings.
  • Develop pricing strategies and recommend product positioning that maximizes profitability.
  • Report directly to the VP and CEO on strategic sales direction and results.

 

Note: The position responsibilities outlined above are in no way to be construed as all encompassing.  Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

 

Benefits:

  • Competitive Base Salary + Bonus Structure
  • Medical / Dental Health Insurance benefits
  • 401k Retirement Plan with employer contribution
  • Paid Time Off (PTO) / Paid Holidays

 

 Conclusion

As an industry leader we focus on our customers and their needs.   We value employee training and are committed to providing excellent service.  We look forward to hiring the best to add to our team of first-rate professionals.

Travel: YES (50%-75%)

Telecommuting: No

Any Financial / Budgetary Responsibilities: YES

Strategic Planning Responsibilities: YES

Number of Staff Reporting to this Position: 3-5

Apply now

Senior Sales Representative – Corporate Gifts, Promotional Products & Retail Sales

TurtleTech Design, Inc / MOVA International

Remote

🧩 About the Role

We are seeking Senior Sales Representatives with strong ties in the A.S.I.P.P.A.I., and retail sales communities. This role is ideal for seasoned professionals selling directly to corporate buyers or retail stores such as gift shops, boutiques, and specialty retailers. If you’re a multi-line rep with a proven track record and an active client base, join us to drive dual-channel sales growth.

 

🎯 Key Responsibilities

  • Develop and manage corporate client and retail store relationships
  • Leverage industry networks and retail contacts to drive sales
  • Represent multiple product lines in line with brand positioning
  • Attend trade shows, retail expos, and industry networking events

 

🧠 Qualifications

  • Strong connections in A.S.I. and/or P.P.A.I. networks
  • Experience selling directly to retailers (gift shops, department stores, etc.)
  • Proven ability to independently manage sales and customer pipelines
  • Multi-line reps welcome, if aligned with brand standards

 

💼 Compensation & Benefits High commission-based pay (percentage of sales)

  • Reimbursement for travel and business expenses
  • Flexible remote work setup, ideal for retail and B2B expansion
  • This role is designed for high performers who thrive in a results-driven environment. Your income is directly tied to your output—giving you full control over your earning potential.
  • Your earnings grow with your performance. The more business you generate, the more you earn. There’s no cap, just opportunity.
  • Strong potential for high income. Our offerings are in demand, scalable, and built to support long-term revenue growth.
  • Build your own revenue stream. As you develop a portfolio of clients, you’ll establish a steady and recurring income base.
  • Effort is directly rewarded. No need to wait for promotions or titles—your results are the driver of your compensation.
  • No limits, no red tape. This is a role where drive, consistency, and ambition translate into clear financial outcomes.

 

🚀 Why Join Us?

  • Dual sales channels: corporate clients & retail buyers
  • Faster access to key markets and increased brand visibility
  • Shorter sales cycles and scalable commission potential
  • Join a future-focused team with flexible work culture

 

📩 Apply now with your resume and a brief cover letter. Let’s grow in both corporate and retail markets—together.

Apply now

National Sales Representative

Creative Resources

Remote

Company Description:

Creative Resources is one of the most respected companies in the promotional products industry. We are passionate about helping our clients make powerful impressions using branded merchandise. Cultivating a vibrant inclusive culture that empowers to thrive both personally and professionally. Growth is our goal, and we are looking for hard-working career-minded individuals to join our team. We believe in the right talent while creating an environment where you can thrive.

 

Job Description:

We are seeking a dynamic results-driven National Sales Representative to join our team. The ideal candidate will be responsible for driving sales and revenue growth through effective market analysis, account management, and exceptional customer service. Candidate will provide creative solutions while increasing top-line revenue growth, customer acquisition levels and profitability. Create the WOW factor while giving our clients strategic partnership and peace of mind. We are here to tell stories through branded products and packaging.

 

Responsibilities:

  • Conduct inside and outside sales activities to generate leads and drive revenue
  • Present, promote and sell products/services using industry knowledge to existing and prospective customers
  • Perform cost-benefit and need analysis closing sales
  • Build and maintain a network of sources identifying new sales leads. Meet sales prospecting and meetings goals.
  • Utilize CRM technology sales tools and platforms to manage customer accounts
  • Analyze market trends and customer needs to tailor sales strategies
  • Maintain strong relationships with existing clients through proactive account management
  • Follow activities from lead generation, quotes, order management to shipping
  • Provide excellent customer service to ensure client satisfaction
  • Cultivating existing customer relationships and onboarding new customers
  • Maintain frequent contact with customers via various communication methods
  • Achieve agreed upon sales targets and outcomes within schedule.
  • Present, promote while staying educated on best practices and promotional product trends and products.
  • Create and develop creative product and process solutions
  • Maintain ownership of all projects and processes

 

Experience and Skills:

  • Proven experience in promotional product sales – can be in outside or inside sales
  • Strong ability to market products effectively and meet sales targets
  • Proficiency in CRM software and Acumatica experience a plus!
  • Ability to analyze market data and trends to develop strategic sales plans
  • Experience in account management and providing exceptional customer service
  • Excellent organizational skills, attention to detail and follow-up with positive communication skills.
  • Ability to maintain a consistent, positive attitude
  • Desire and ability to multi-task while meeting deadlines
  • Proficiency in Microsoft 365. Team, PowerPoint, Excel, SharePoint, word
  • Proven history of sales growth
  • Competitive mindset to close sales while maintaining a team-oriented attitude

 

If you are a motivated individual with a passion for sales and possess the skills mentioned above, we invite you to apply for this exciting opportunity. Join us in driving success through innovative sales strategies and superior customer service. All while Creating the WOW factor for our clients.

 

Job Types: Full-time, Part-time, 1099 Contract

Pay: Commissioned Sales Rep

Benefits for Full Time employees:

  • Health insurance
  • Dental insurance
  • Health savings account
  • Vision insurance
  • Life insurance
  • Paid time off
  • 401(k)
  • Professional development assistance
  • Flexible schedule
  • Referral program
  • Travel reimbursement

 

Compensation Package:

  • Commission only sales rep
  • Bonus opportunities

 

Experience:

  • Promotional Product: 2 years (Required)

 

Work Location: Remote

Apply now

Marketing Coordinator

AG Marketing Solutions

Pennsylvania

Interested in Promotional Products and Branded Merchandise? Stay up-to-date with trends and new products, and assist companies in promoting their brands. The Marketing Coordinator works closely with clients, account managers, manufacturers, vendors, management, and other team members. The primary focus is to become an integral part of the Promotional Products Division, which provides our clients with custom imprinted gifts, giveaways, swag, merch, and apparel, as well as email blast campaigns and company stores. The ideal candidate will be able to work effectively in a team environment, possessing exceptional communication skills, impeccable attention to detail, and a forward-thinking mindset.

 

 

RESPONSIBILITIES include but not limited:

  • Working with clients and prospects to discuss their goals and needs.
  • Researching and presenting creative options for gifts, giveaways, swag, merch, and apparel via industry software.
  • Utilization of AI in processes
  • Communicating with clients and vendors about ongoing projects
  • Contacting manufacturers/vendors for inventory, pricing, and shipping estimates
  • Creating and double-checking vendor purchase orders
  • Following up with manufacturers/vendors to confirm orders
  • Updating order status and tracking systems with pertinent data
  • Assisting with outreach mailings and email blast campaigns
  • Creation of client presentations
  • Assisting with client and vendor meetings as needed

 

Essential Skills:

  • Promotional Products Industry Knowledge (minimum 5 years experience)
  • Knowledge of Industry Systems, including SAGE, ESP, etc.
  • Previous experience working with ASI (Advertising Specialty Institute), PPAI (Promotional Products Association International)
  • Knowledge of Decorating Apparel (i.e., Screen Printing, Embroidery)
  • Strong organization and time management skills with the ability to multitask
  • Excellent written, verbal, and presentation skills
  • Ability to communicate with clients and vendors professionally via phone, email, or in person
  • Ability to proof projects/orders for any spelling, grammatical, or mathematical errors
  • Ability to work independently and in a team environment
  • Strong attention to detail
  • Problem-solving skills
  • Willingness to learn new skills
  • Must be able to work in a fun, fast-paced, and detail-oriented environment
  • Proficient in Microsoft Office

 

Other Conditions:

  • Must have reliable transportation

 

Education:

  • High School Diploma or College Degree

 

Application:

  • All questions asked as part of the application process must be answered to be considered.

 

EOE

Apply now

Sales Account Executive

Mirabel Promotions LTD

Ohio

Job Title: Sales Account Executive
Location: Richfield, OH / North Canton OH / Remote
Job Type: Full-Time
Reports To: Sales Manager/Director of Sales

 

About Us:
Mirabel is a leading provider of high-quality promotional products and custom apparel. We specialize in creating customized solutions for national and regional businesses and institutions to elevate their brand presence and achieve their respective marketing goals or initiatives. Our commitment to excellence and customer satisfaction began at the inception of Mirabel in 1996 and continues to thrive today behind the mantra of providing a “white glove service experience” for every client partnership.

 

Job Summary:
Sales Representative is responsible for driving sales growth by developing new business opportunities and nurturing existing client relationships. The individual will offer creative and tailored solutions for both promotional products and custom apparel to meet client needs, ensuring excellent customer satisfaction. The role requires strong sales and interpersonal skills, industry knowledge, and the ability to work independently as well as part of a team.

 

Key Responsibilities:
Sales Generation: Proactively identify and engage with prospective clients to present a variety of promotional products and custom apparel solutions that meet their marketing, branding, and uniform needs.

 

Client Relationship Management: Build and maintain strong, long-lasting relationships with new and existing clients. Regularly follow up to ensure client satisfaction and address any issues or needs.

 

Product & Apparel Knowledge: Stay up to date on the latest promotional products, custom apparel offerings, trends, and industry developments. Provide expert guidance to clients on selecting appropriate products and apparel based on their branding, event, or uniform needs.

 

Custom Apparel Solutions: Present clients with custom apparel options such as branded t-shirts, uniforms, hats, jackets, and other clothing items. Assist clients with selecting fabric, colors, sizes, and customization options like embroidery, screen printing, or heat press.

 

Proposal Development: Create and present tailored sales proposals and quotes for both promotional products and custom apparel. Negotiate pricing, terms, and contracts to close deals.

 

Order Management: Oversee the entire sales process from initial inquiry to product and apparel delivery, ensuring all details are accurately communicated to the client and production team.

 

Market Research: Analyze market trends and competitor activities to identify opportunities for business growth and develop strategies to stay competitive.

 

Reporting: Maintain accurate records of sales activities, client interactions, and account information. Discuss sales cycles, prospects, repeat orders and upcoming events to management.

 

Collaboration: Work closely with internal teams including Sales, Customer Service and Accounting to ensure the successful execution of client orders.

 

 

Required Qualifications:
Education: Bachelor’s degree in Business, Marketing, Sales, or a related field (preferred but not required).

Experience: 2+ years of experience in sales, preferably in the promotional products or custom apparel industry (e.g., advertising, marketing, branding).

 

Skills:
Strong communication and presentation skills.
Excellent negotiation and closing abilities.
Ability to build rapport and establish long-term relationships.
Self-motivated with a results-driven attitude.
Strong organizational skills and attention to detail.
Familiarity with CRM software and sales tracking tools.

 

Preferred Qualifications:
Prior experience in the promotional products and/or custom apparel industry.
Established network of business clients or decision-makers in key industries.
Knowledge of current trends in promotional products and custom apparel design, production methods, and suppliers.

 

Compensation & Benefits:
Competitive base salary with shared bonus plan (if qualified).
Health, dental, and vision insurance (if applicable).
401(k) with company match (if applicable).
Paid time off and holidays.
Opportunities for career advancement and professional development.

Apply now

Account Manager, Promotional Products Marketing

The Specialized Marketing Group Inc

Illinois

The Specialized Marketing Group, Inc.

  • Who we are: The Specialized Marketing Group, Inc. (TSMGI) – a global marketing agency specializing in sports, events, and promotional products that bring brands to life.
  • What we do: We create innovative programs that grab attention, spark conversations, and help brands stand out in a big way.
  • Our approach: We offer the best of both worlds – the personalized attention of a small business combined with the big ideas and capabilities of a larger agency.
  • Founded: Since 2000, we’ve been working with some of the biggest names, including Fortune 500 companies and market leaders.
  • Recognition: Proud to be named a “Top 200” agency by Chief Marketer Magazine every year since 2008.
  • Where we’re located: Our main office is in Deerfield, IL, just north of Chicago, with teams in Milwaukee, WI; Lexington, KY; Charlotte, NC; Denver, CO; and Madrid, Spain.
  • Stay connected: Follow us on Instagram, Twitter, and LinkedIn @TSMGI.
  • Want to learn more? Visit us at www.TSMGI.com.

 

The Account Manager Role

The Account Manager, Promotional Products Marketing, is responsible for leading the strategic management and execution of day-to-day promotional marketing programs, including branded merchandise and premium solutions. This role is responsible for overseeing program performance, ensuring exceptional client service, and driving results across a portfolio of accounts. The Account Manager takes full ownership of program planning, client relationship management, vendor oversight, and sales growth initiatives—delivering high-impact, brand-aligned solutions with a focus on quality, timeliness, and client satisfaction.

 

Why you’ll love this role:

  • New and exciting opportunity: Be part of a newly created role at a fast-growing global promotional marketing agency with plenty of room for growth.
  • Career development: We believe in promoting from within, making this a great place to grow your career.
  • Unique industry: Work in a dynamic business that combines marketing, sports, experiential events, and promotions.
  • Collaborative team: Join a close-knit team that thrives on camaraderie and teamwork.
  • Great culture: Enjoy being part of a company with long employee tenure, a strong sense of belonging, and delivering great work for our clients.
  • Work-life balance: Benefit from a hybrid work schedule that offers flexibility for a better work-life balance.
  • Comprehensive benefits: We offer great benefits like medical, dental, vision, life insurance, a 401k / Simple IRA, PTO, and more.

 

 Key Responsibilities

What you’ll do as an Account Manager:

  • Lead the management of promotional programs: Take full ownership of planning, executing, and optimizing promotional initiatives for a diverse client portfolio, ensuring alignment with business objectives.
  • Oversee development and sales of custom promotional solutions: Strategically guide clients—from small businesses to Fortune 500 companies—through the creation and execution of tailored merchandise programs that support their brand and goals.
  • Direct product sourcing and vendor management: Lead vendor negotiations, secure competitive pricing, and ensure timely and accurate order fulfillment through strong supplier relationships.
  • Leverage integrated systems for order management: Utilize TSMGI’s integrated order entry system to oversee end-to-end order processing, ensuring efficiency and accuracy across all accounts.
  • Collaborate across departments to drive results: Partner with TSMGI’s Sports & Event Marketing teams to align on cross-functional initiatives and ensure successful program execution.
  • Manage fulfillment strategy and vendor performance: Oversee outsourced fulfillment operations, ensuring service level expectations are consistently met and optimized.
  • Lead resolution of client order issues: Act as the primary escalation point for order-related challenges, resolving issues efficiently to maintain service excellence and client trust.
  • Serve as the main point of contact for clients: Build and maintain strong, consultative relationships through consistent, proactive communication and value-driven support.
  • Oversee the full order lifecycle: Monitor all phases of the order process from initiation through delivery, ensuring a seamless client experience and adherence to quality standards.
  • Develop and maintain strategic client partnerships: Build deep, long-term relationships with key marketing managers and field service teams, acting as a trusted advisor and business partner.

 

What We’re Looking For:  

  • Possess over 5 years of relevant industry experience: Extensive background in branded or licensed apparel and merchandise sales, production/fulfillment, and order processing/management.
  • Demonstrate expertise in the Promotional Product Marketing industry: Proven knowledge and hands-on experience in the promotional products sector.
  • Take full ownership of responsibilities: Capable of independently managing and leading projects, rather than merely coordinating or facilitating.
  • Ensure precision and high standards across multiple accounts: Apply meticulous attention to detail to deliver exceptional results and maintain the highest quality standards across all client accounts.
  • Communicate strategically and professionally, both verbally and in writing: Provide clear, concise, and strategic communication with clients, stakeholders, and internal teams to ensure alignment and success.
  • Craft impactful and persuasive copy: Leverage advanced copywriting skills to create compelling promotional content that aligns with client goals and drives business outcomes.
  • Exercise expert time management and prioritization: Oversee competing priorities with a focus on maximizing efficiency and meeting both client expectations and organizational objectives.
  • Drive merchandising strategies to maximize sales: Apply deep merchandising knowledge to develop programs that enhance product presentation and drive consumer interest.
  • Manage complex organizational tasks with precision: Balance multiple projects with high organizational acuity, ensuring effective multitasking while maintaining top-quality results.
  • Provide innovative solutions to client challenges: Take the lead in resolving issues with creative problem-solving to ensure continuous client satisfaction and project success.
  • Cultivate and maintain strong client relationships: Take a proactive, customer-centric approach to account management, ensuring long-term satisfaction and fostering partnerships with clients.

 

Key Deliverables for this Role:

  • Drive the achievement of client program goals: Take full ownership of client programs, ensuring they not only meet but exceed objectives, delivering measurable and impactful results.
  • Ensure exceptional client satisfaction through proactive engagement: Actively manage client relationships by gathering feedback and using insights to continuously improve service and outcomes.
  • Lead the management of deadlines and deliverables: Strategically prioritize and track tasks across multiple accounts, ensuring all project milestones are met and delivered on time.
  • Develop and execute visually impactful, sales-driven programs: Lead the design and implementation of programs that are not only engaging but specifically designed to drive sales and meet client goals.
  • Oversee consistent follow-through on projects and programs: Maintain full accountability for the execution and delivery of projects, ensuring high standards and client satisfaction.
  • Cultivate and manage strong vendor relationships: Take charge of building and maintaining strategic partnerships with key suppliers to optimize program success and outcomes.
  • Champion a values-driven culture within the organization: Lead by example in supporting and promoting a work environment that reflects TSMGI’s core values of integrity, collaboration, and service excellence.
  • Communicate strategically and effectively: Provide clear, insightful, and professional communication to clients, vendors, and team members to ensure alignment and successful outcomes.
  • Ensure financial responsibility and budget management: Manage resources effectively, ensuring all programs are delivered within budgetary guidelines and contribute to financial goals.
  • Maintain a positive, proactive leadership mindset: Lead with a can-do attitude, reinforcing a collaborative, family-oriented culture while driving results and fostering team success.

 

Physical Requirements

  • Standing/Walking:Occasionally
    • Remaining on one’s feet in an upright position at a workstation or moving about a work area.
  • Sitting: Frequently
    • Remaining in the normal seated position.
  • Carrying/Lifting: Frequently
    • Moving or raising an object, either by holding it in the hands, arms, or on the shoulders, or by using the hands, arms, shoulders, back, and legs to lift or lower it from one level to another.
  • Pushing/Pulling:Occasionally
    • Exerting force upon an object so that the object moves away from/toward the force.
  • Climbing: Occasionally
    • Ascending or descending ladders and stairs using feet and legs, and/or hands and arms.
  • Stooping/Kneeling:Frequently
    • Bending the body downward and forward by bending the spine at the waist or bending the legs at the knees to come to rest on one or both knees.
  • Reaching: Frequently
    • Extending hand(s) and arm(s) in any direction.
  • Handling: Frequently
    • Seizing, holding, grasping, turning, or otherwise performing precision work with hand(s).
  • Bending/Twisting: Occasionally
    • Continual, intermittent rotation of the spine.
  • Talking/Hearing/Vision: Constant
    • Expressing or exchanging ideas through spoken words, receiving detailed information through oral communication, and maintaining clarity of vision at both near and far distances.
  • Technology: Constant
    • Computer Usage or other special equipment operated

 

How to Apply

  • Ready to join our team? Send your resume, cover letter, and references to jobs@tsmgi.com. We can’t wait to hear from you!

 

Additional Information

The estimated salary range for this role is $55,000-$75,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

 

This role is eligible for healthcare (medical, dental, and vision), life, accidental death and dismemberment, short and long-term disability plans. Additional benefits include paid time off and a SEP-IRA retirement fund funded by both the employee and employer contributions. This role is also eligible for an annual salary increase and a year-end bonus based on the financial success of the company and the individual’s performance.

 

At TSMGI, we’re all about creating a workplace that feels as rewarding and enjoyable as it is productive. We take pride in our culture built on mutual respect, collaboration, and genuine camaraderie. We want our employees to look forward to coming to work every day—and we make that a priority! From complimentary lunches every Tuesday to our exciting monthly Town Hall meetings, we’re constantly finding ways to connect and celebrate our team. Plus, our dedicated “Fun Committee” keeps things lively with creative and unique office activities throughout the year. And when the holidays roll around, we go all out with a memorable year-end celebration that brings everyone together.

 

TSMGI is committed to creating a diverse environment and is proud to be an equal opportunity employer and committed to compliance with all fair employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

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