Since 1983, OTTO CAP has been a leader in headwear and custom apparel, trusted by thousands of clients nationwide. We combine trend-forward innovation with an unwavering commitment to quality and service. As a nationally recognized name in the Promotional Products Industry, we are driven by excellence and powered by a passion to deliver the best.

We are thrilled to announce that OTTO CAP has been ranked #21 in the 2025 PPAI Top 40, recognizing us as one of the leading companies in the Promotional Industry!

Job Summary:

We’re seeking a Sales Director to shape and lead the sales strategy for OTTO CAP. You’ll manage national sales initiatives, drive business development efforts, and build long-lasting client partnerships. This role is ideal for a highly motivated, experienced leader with deep industry knowledge in the promotional apparel industry.

Job Requirements:

• Bachelor’s Degree in Business, Marketing, or related field (or equivalent experience)
• 8+ years of sales and business development leadership experience within the promotional industry preferred.
• Proven success in driving revenue growth and developing sales teams
• Strong negotiation, networking, and communication skills
• Ability to analyze financial statements, sales reports, and market trends.
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Willingness to travel 50%-75% of the time to tradeshows and clients’ meetings

Key Responsibilities:

• Lead national sales efforts and execute strategies that drive growth and revenue.
• Manage, mentor, and support a high-performing sales team to exceed goals.
• Identify new business opportunities and expand market share across retail and promotional sectors.
• Build and nurture relationships with key clients, partners, and industry influencers.
• Analyze sales data, trends, and forecasts to inform decision-making.
• Set and oversee sales quotas, territories, and performance benchmarks.
• Represent OTTO CAP at industry events, trade shows, and client meetings.
• Develop pricing strategies and recommend product positioning that maximizes profitability.
• Report directly to the VP and CEO on strategic sales direction and results.

Note: The position responsibilities outlined above are in no way to be construed as all encompassing.  Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Benefits:

• Competitive Base Salary + Bonus Structure
• Medical / Dental Health Insurance benefits
• 401k Retirement Plan with employer contribution
• Paid Time Off (PTO) / Paid Holidays

 Conclusion

As an industry leader we focus on our customers and their needs.   We value employee training and are committed to providing excellent service.  We look forward to hiring the best to add to our team of first-rate professionals.

Travel: YES (50%-75%)

Telecommuting: No

Any Financial / Budgetary Responsibilities: YES

Strategic Planning Responsibilities: YES

Number of Staff Reporting to this Position: 3-5

Are you a customer service pro with a knack for engaging presentations, ready to thrive in the dynamic promotional products industry?

AP Specialties is a leading Supplier in the promotional products industry, recognized for innovative products and domestic production. We are expanding our team and seeking a motivated and tech-savvy Customer Service Representative to provide outstanding support and deliver compelling online sales presentations.

This is a fantastic opportunity for someone who excels at building relationships, solving problems, and showcasing value – all from a remote work environment.

What You’ll Do:

• Serve as a primary point of contact for our valued promotional product distributors, answering inquiries and resolving issues efficiently.
• Conduct engaging virtual sales presentations and product demonstrations via video conferencing tools.
• Facilitate quotes and manage customer accounts with meticulous attention to detail.
• Proactively communicate product updates, promotions, and important information to our client base.
• Collaborate with our sales and production teams to ensure seamless customer experiences.
• Participate in occasional travel for annual industry trade shows, national sales meetings, or key customer visits.

What You’ll Bring:

• Proven experience in customer service, ideally within the promotional products, wholesale, or B2B sector.
• Strong presentation skills with comfort and proficiency in leading online demonstrations.
• Excellent verbal and written communication abilities.
• Highly organized, detail-oriented, and adept at managing multiple priorities.
• Proficiency with CRM software and virtual meeting platforms (e.g., Zoom, Microsoft Teams).
• A proactive, problem-solving mindset and a commitment to customer satisfaction.
• Ability to work effectively and independently in a remote setting.

Why Join AP Specialties?

• Remote Flexibility: Enjoy the autonomy and convenience of a primarily remote role.
• Dynamic Industry: Be part of the exciting and ever-evolving world of promotional products.
• Growth Potential: Opportunities for professional development and career advancement.
• Competitive Compensation: Attractive salary package with potential for performance-based incentives.
• Collaborative Team: Work alongside a supportive and experienced team dedicated to success.

About Us:
Mirabel is a leading provider of high-quality promotional products and custom apparel. We specialize in creating customized solutions for national and regional businesses and institutions to elevate their brand presence and achieve their respective marketing goals or initiatives. Our commitment to excellence and customer satisfaction began at the inception of Mirabel in 1996 and continues to thrive today behind the mantra of providing a “white glove service experience” for every client partnership.

Job Summary:
Sales Representative is responsible for driving sales growth by developing new business opportunities and nurturing existing client relationships. The individual will offer creative and tailored solutions for both promotional products and custom apparel to meet client needs, ensuring excellent customer satisfaction. The role requires strong sales and interpersonal skills, industry knowledge, and the ability to work independently as well as part of a team.

Key Responsibilities:
Sales Generation: Proactively identify and engage with prospective clients to present a variety of promotional products and custom apparel solutions that meet their marketing, branding, and uniform needs.

Client Relationship Management: Build and maintain strong, long-lasting relationships with new and existing clients. Regularly follow up to ensure client satisfaction and address any issues or needs.

Product & Apparel Knowledge: Stay up to date on the latest promotional products, custom apparel offerings, trends, and industry developments. Provide expert guidance to clients on selecting appropriate products and apparel based on their branding, event, or uniform needs.

Custom Apparel Solutions: Present clients with custom apparel options such as branded t-shirts, uniforms, hats, jackets, and other clothing items. Assist clients with selecting fabric, colors, sizes, and customization options like embroidery, screen printing, or heat press.

Proposal Development: Create and present tailored sales proposals and quotes for both promotional products and custom apparel. Negotiate pricing, terms, and contracts to close deals.

Order Management: Oversee the entire sales process from initial inquiry to product and apparel delivery, ensuring all details are accurately communicated to the client and production team.

Market Research: Analyze market trends and competitor activities to identify opportunities for business growth and develop strategies to stay competitive.

Reporting: Maintain accurate records of sales activities, client interactions, and account information. Discuss sales cycles, prospects, repeat orders and upcoming events to management.

Collaboration: Work closely with internal teams including Sales, Customer Service and Accounting to ensure the successful execution of client orders.

Required Qualifications:
Education: Bachelor’s degree in Business, Marketing, Sales, or a related field (preferred but not required).

Experience: 2+ years of experience in sales, preferably in the promotional products or custom apparel industry (e.g., advertising, marketing, branding).

Skills:
Strong communication and presentation skills.
Excellent negotiation and closing abilities.
Ability to build rapport and establish long-term relationships.
Self-motivated with a results-driven attitude.
Strong organizational skills and attention to detail.
Familiarity with CRM software and sales tracking tools.

Preferred Qualifications:
Prior experience in the promotional products and/or custom apparel industry.
Established network of business clients or decision-makers in key industries.
Knowledge of current trends in promotional products and custom apparel design, production methods, and suppliers.

Compensation & Benefits:
Competitive base salary with shared bonus plan (if qualified).
Health, dental, and vision insurance (if applicable).
401(k) with company match (if applicable).
Paid time off and holidays.
Opportunities for career advancement and professional development.

• Who we are: The Specialized Marketing Group, Inc. (TSMGI) – a global marketing agency specializing in sports, events, and promotional products that bring brands to life.
• What we do: We create innovative programs that grab attention, spark conversations, and help brands stand out in a big way.
• Our approach: We offer the best of both worlds – the personalized attention of a small business combined with the big ideas and capabilities of a larger agency.
• Founded: Since 2000, we’ve been working with some of the biggest names, including Fortune 500 companies and market leaders.
• Recognition: Proud to be named a “Top 200” agency by Chief Marketer Magazine every year since 2008.
• Where we’re located: Our main office is in Deerfield, IL, just north of Chicago, with teams in Milwaukee, WI; Lexington, KY; Charlotte, NC; Denver, CO; and Madrid, Spain.
• Stay connected: Follow us on Instagram, Twitter, and LinkedIn @TSMGI.
• Want to learn more? Visit us at www.TSMGI.com.

The Account Manager Role

The Account Manager, Promotional Products Marketing, is responsible for leading the strategic management and execution of day-to-day promotional marketing programs, including branded merchandise and premium solutions. This role is responsible for overseeing program performance, ensuring exceptional client service, and driving results across a portfolio of accounts. The Account Manager takes full ownership of program planning, client relationship management, vendor oversight, and sales growth initiatives—delivering high-impact, brand-aligned solutions with a focus on quality, timeliness, and client satisfaction.

Why you’ll love this role:

• New and exciting opportunity: Be part of a newly created role at a fast-growing global promotional marketing agency with plenty of room for growth.
• Career development: We believe in promoting from within, making this a great place to grow your career.
• Unique industry: Work in a dynamic business that combines marketing, sports, experiential events, and promotions.
• Collaborative team: Join a close-knit team that thrives on camaraderie and teamwork.
• Great culture: Enjoy being part of a company with long employee tenure, a strong sense of belonging, and delivering great work for our clients.
• Work-life balance: Benefit from a hybrid work schedule that offers flexibility for a better work-life balance.
• Comprehensive benefits: We offer great benefits like medical, dental, vision, life insurance, a 401k / Simple IRA, PTO, and more.

 Key Responsibilities

What you’ll do as an Account Manager:

• Lead the management of promotional programs: Take full ownership of planning, executing, and optimizing promotional initiatives for a diverse client portfolio, ensuring alignment with business objectives.
• Oversee development and sales of custom promotional solutions: Strategically guide clients—from small businesses to Fortune 500 companies—through the creation and execution of tailored merchandise programs that support their brand and goals.
• Direct product sourcing and vendor management: Lead vendor negotiations, secure competitive pricing, and ensure timely and accurate order fulfillment through strong supplier relationships.
• Leverage integrated systems for order management: Utilize TSMGI’s integrated order entry system to oversee end-to-end order processing, ensuring efficiency and accuracy across all accounts.
• Collaborate across departments to drive results: Partner with TSMGI’s Sports & Event Marketing teams to align on cross-functional initiatives and ensure successful program execution.
• Manage fulfillment strategy and vendor performance: Oversee outsourced fulfillment operations, ensuring service level expectations are consistently met and optimized.
• Lead resolution of client order issues: Act as the primary escalation point for order-related challenges, resolving issues efficiently to maintain service excellence and client trust.
• Serve as the main point of contact for clients: Build and maintain strong, consultative relationships through consistent, proactive communication and value-driven support.
• Oversee the full order lifecycle: Monitor all phases of the order process from initiation through delivery, ensuring a seamless client experience and adherence to quality standards.
• Develop and maintain strategic client partnerships: Build deep, long-term relationships with key marketing managers and field service teams, acting as a trusted advisor and business partner.

What We’re Looking For:  

• Possess over 5 years of relevant industry experience: Extensive background in branded or licensed apparel and merchandise sales, production/fulfillment, and order processing/management.
• Demonstrate expertise in the Promotional Product Marketing industry: Proven knowledge and hands-on experience in the promotional products sector.
• Take full ownership of responsibilities: Capable of independently managing and leading projects, rather than merely coordinating or facilitating.
• Ensure precision and high standards across multiple accounts: Apply meticulous attention to detail to deliver exceptional results and maintain the highest quality standards across all client accounts.
• Communicate strategically and professionally, both verbally and in writing: Provide clear, concise, and strategic communication with clients, stakeholders, and internal teams to ensure alignment and success.
• Craft impactful and persuasive copy: Leverage advanced copywriting skills to create compelling promotional content that aligns with client goals and drives business outcomes.
• Exercise expert time management and prioritization: Oversee competing priorities with a focus on maximizing efficiency and meeting both client expectations and organizational objectives.
• Drive merchandising strategies to maximize sales: Apply deep merchandising knowledge to develop programs that enhance product presentation and drive consumer interest.
• Manage complex organizational tasks with precision: Balance multiple projects with high organizational acuity, ensuring effective multitasking while maintaining top-quality results.
• Provide innovative solutions to client challenges: Take the lead in resolving issues with creative problem-solving to ensure continuous client satisfaction and project success.
• Cultivate and maintain strong client relationships: Take a proactive, customer-centric approach to account management, ensuring long-term satisfaction and fostering partnerships with clients.

Key Deliverables for this Role:

• Drive the achievement of client program goals: Take full ownership of client programs, ensuring they not only meet but exceed objectives, delivering measurable and impactful results.
• Ensure exceptional client satisfaction through proactive engagement: Actively manage client relationships by gathering feedback and using insights to continuously improve service and outcomes.
• Lead the management of deadlines and deliverables: Strategically prioritize and track tasks across multiple accounts, ensuring all project milestones are met and delivered on time.
• Develop and execute visually impactful, sales-driven programs: Lead the design and implementation of programs that are not only engaging but specifically designed to drive sales and meet client goals.
• Oversee consistent follow-through on projects and programs: Maintain full accountability for the execution and delivery of projects, ensuring high standards and client satisfaction.
• Cultivate and manage strong vendor relationships: Take charge of building and maintaining strategic partnerships with key suppliers to optimize program success and outcomes.
• Champion a values-driven culture within the organization: Lead by example in supporting and promoting a work environment that reflects TSMGI’s core values of integrity, collaboration, and service excellence.
• Communicate strategically and effectively: Provide clear, insightful, and professional communication to clients, vendors, and team members to ensure alignment and successful outcomes.
• Ensure financial responsibility and budget management: Manage resources effectively, ensuring all programs are delivered within budgetary guidelines and contribute to financial goals.
• Maintain a positive, proactive leadership mindset: Lead with a can-do attitude, reinforcing a collaborative, family-oriented culture while driving results and fostering team success.

Physical Requirements

• Standing/Walking:Occasionally
  • Remaining on one’s feet in an upright position at a workstation or moving about a work area.
• Sitting: Frequently
  • Remaining in the normal seated position.
• Carrying/Lifting: Frequently
  • Moving or raising an object, either by holding it in the hands, arms, or on the shoulders, or by using the hands, arms, shoulders, back, and legs to lift or lower it from one level to another.
• Pushing/Pulling:Occasionally
  • Exerting force upon an object so that the object moves away from/toward the force.
• Climbing: Occasionally
  • Ascending or descending ladders and stairs using feet and legs, and/or hands and arms.
• Stooping/Kneeling:Frequently
  • Bending the body downward and forward by bending the spine at the waist or bending the legs at the knees to come to rest on one or both knees.
• Reaching: Frequently
  • Extending hand(s) and arm(s) in any direction.
• Handling: Frequently
  • Seizing, holding, grasping, turning, or otherwise performing precision work with hand(s).
• Bending/Twisting: Occasionally
  • Continual, intermittent rotation of the spine.
• Talking/Hearing/Vision: Constant
  • Expressing or exchanging ideas through spoken words, receiving detailed information through oral communication, and maintaining clarity of vision at both near and far distances.
• Technology: Constant
  • Computer Usage or other special equipment operated

How to Apply

• Ready to join our team? Send your resume, cover letter, and references to jobs@tsmgi.com. We can’t wait to hear from you!

Additional Information

The estimated salary range for this role is $55,000-$75,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

This role is eligible for healthcare (medical, dental, and vision), life, accidental death and dismemberment, short and long-term disability plans. Additional benefits include paid time off and a SEP-IRA retirement fund funded by both the employee and employer contributions. This role is also eligible for an annual salary increase and a year-end bonus based on the financial success of the company and the individual’s performance.

At TSMGI, we’re all about creating a workplace that feels as rewarding and enjoyable as it is productive. We take pride in our culture built on mutual respect, collaboration, and genuine camaraderie. We want our employees to look forward to coming to work every day—and we make that a priority! From complimentary lunches every Tuesday to our exciting monthly Town Hall meetings, we’re constantly finding ways to connect and celebrate our team. Plus, our dedicated “Fun Committee” keeps things lively with creative and unique office activities throughout the year. And when the holidays roll around, we go all out with a memorable year-end celebration that brings everyone together.

TSMGI is committed to creating a diverse environment and is proud to be an equal opportunity employer and committed to compliance with all fair employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

ABOUT THE COMPANY: Social Imprints – San Francisco, CA

“Startup of the Year” –SF Magazine

Most Innovative Company Award – Fast Company

Bloomberg Business Week – Social Entrepreneur of the Year

Did you ever think you could change the world by working in the promotional products industry? Now you can do it by working with Social Imprints. Our social mission is to provide second chances for those who genuinely need them. Eighty percent of our staff comprises at-risk individuals, including formerly incarcerated people, recovering addicts, individuals on/off public assistance, and the undereducated/employed.

Since opening our doors in 2008, Social Imprints has been the go-to provider in the Promotional Products industry for many of the nation’s top brands, including Dropbox, Oracle, Pinterest, and NetSuite. That’s because we are not only passionate about our swag, but we are also passionate about our community.

If you need a second chance or want to work for a company that makes an actual imprint on their community, Social Imprints is the place for you!

HYBRID OR REMOTE OPPORTUNITIES

Hybrid Role – 3 days on-site, 2 days remote if located in the Bay Area.
Remote – If not located in the Bay Area (No East Coast Applicants)

COMPENSATION:

● Base Salary $115K
● Commission and Bonus $10K- $50K+, depending on how well you do
● Good benefits plus profit-sharing opportunities

JOB DESCRIPTION:

● Be the main point of contact for all orders and warehouse (pick and pack, kitting, and packaging) projects for our largest client/clients.
● Lead a team of three. Including a junior account manager and an admin.
● Source and Project manage the creation of Offshore and domestic bespoke promotional products – YOU MUST DO YOUR SOURCING. Do you know the go-to domestic and international vendors for bespoke items (Not just PCNA and Gemline)? And can you project manage the build from start to finish?
● Proactively find new revenue opportunities and purchasing agents, and present weekly new product ideas and presentations.
● Create estimates and get approval.
● Follow up with the customer after receiving the order and troubleshoot any problems.
● Manage quarterly goal-setting and execution of goals.
● Lead quarterly business review.
● Lead weekly client meetings.
● Maintain “the highest possible rating” for the monthly client scorecard.

ABOUT YOU:

● At least 5 years of senior account management experience handling large
corporate clients.
● At least 5 years of experience working at a $10 M+ promotional products
company.
● At least 10 large-scale, fully custom (custom dye, cut and sew, product
build from scratch) products or apparel builds where you were the main
point of contact to the supplier.
● Proven background with large enterprise clients handling large
promotional product projects (including Warehouse and Technology
projects).

Social Imprint is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Qualified applicants who are formerly incarcerated, recovering addicts, long-term unemployed, veterans, under-represented minorities, and underemployed (Based on education and experience) are strongly encouraged to apply.

JOB TYPE: FULL-TIME

● Pay: $115,000.00 – $165,000.00 per year

BENEFITS:
● 401(k)
● 401(k) matching
● Dental Insurance
● Employee assistance program
● Health insurance
● Health savings account
● Life insurance
● Paid time off
● Parental leave
● Professional development assistance
● Vision insurance

SCHEDULE:

● 8-hour shift
● Monday to Friday

SUPPLEMENTAL PAY:

● Commission and bonus pay

People with a criminal record are encouraged to apply
Work Location: Hybrid remote in San Francisco, CA 94124