Ensuring the quality, safety and compliance of your products isn’t just a matter of regulatory obligation – it’s a strategic imperative.

At QAI, we’ve spent over three decades helping companies navigate the intricate challenges of global sourcing, factory onboarding and product compliance. One of the most critical tools in that process? Supplier and factory audits.

Before a product reaches the hands of consumers, it passes through a network of vendors, materials, processes and people. If any part of that chain breaks down, the consequences can be costly – from delayed shipments and regulatory penalties to product recalls and reputational damage. That’s why audits are the first line of defense in a well-rounded quality management system.

CTPAT: Securing Your Supply Chain

The Customs Trade Partnership Against Terrorism is a voluntary initiative led by U.S. Customs and Border Protection. Its goal is to strengthen international supply chains and improve U.S. border security. For importers and manufacturers, undergoing a CTPAT audit demonstrates a commitment to cargo security from factory floor to customs clearance.

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CTPAT audits evaluate supply chain risk across multiple areas: physical security, personnel training, IT protocols and shipment procedures. Companies that pass benefit from reduced inspections, priority clearance and fewer delays at customs – a major win for operational efficiency.

ESG Audits: Aligning With Global Expectations

ESG isn’t just a buzzword – it’s quickly becoming a key factor in how businesses are evaluated by consumers, investors and regulators. ESG audits help verify that your manufacturing partners adhere to environmental best practices, ethical labor policies and workplace safety standards.

These audits provide transparency into how factories manage waste, energy, emissions and raw materials. Just as importantly, they evaluate human factors:

  • Are workers paid fairly?
  • Are working hours reasonable?
  • Are grievance mechanisms in place?


ESG audits not only ensure compliance but also foster a brand reputation built on sustainability and integrity.

Factory Capability Assessments

Before entrusting a factory with your product, you need to know it’s capable of delivering both in quality and volume. A factory capability assessment helps you do just that.

These audits evaluate everything from production equipment and technical expertise to staffing levels and workflow management. They also assess whether the facility can meet your specific product needs, whether it’s unique materials, complex specifications or tight delivery windows.

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This proactive step can prevent missed deadlines, ensure alignment with your brand standards and give you confidence that your supplier is ready for the job.

Social Compliance Audits

Operating ethically is no longer optional – it’s essential. A social compliance audit focuses on labor practices and human rights in the workplace. It ensures that the factories you partner with are providing safe, fair and legal working conditions.

Audits review a wide range of factors, including wages, working hours, discrimination policies, child labor prevention and freedom of association. They also assess on-site safety, cleanliness and emergency preparedness. With third-party certifications like SA8000 or WRAP, you have documented proof that your supply chain reflects your company’s values.

Audits As Strategic Tools

Audits identify and often prevent problems. When used strategically, supplier and factory audits become powerful tools for:

  • Verifying supplier readiness before production begins
  • Aligning partners with your compliance and quality expectations
  • Avoiding costly recalls, shipment delays or failed certifications
  • Supporting responsible sourcing and brand reputation


Corrigan is the vice president of operations at PPAI business services member HQTS-QA International, which specializes in product testing.