Business agility is essentially how fast your company adapts to changes. These changes could be shifting client needs or disruptions like global tariffs. In today’s environment, where things can change overnight, it’s important to be able to pivot quickly.
Ted Kitterman, a content manager for Great Place to Work, says your staff members play a vital role in either accelerating or hindering business transformation. Do they embrace new ways of working or do they hold onto outdated workflows and business practices?
In this issue of PromoPro Daily, we share Kitterman’s ideas on how you can improve your company’s business agility amidst ongoing tariff challenges and economic uncertainty.
Celebrate new ways of doing things. When one of your staff members tries something new, acknowledge their willingness to mix things up. Kitterman points out data that shows that when companies celebrate people for trying new things, regardless of the outcome, they’re 253% more likely to quickly adapt to change.
Encourage high levels of cooperation. Aim to boost collaboration not only within your sales team but between departments. When employees believe they can count on colleagues to cooperate, Kitterman says they are 132% more likely to quickly adapt to change.
Support employees’ needs outside of work. What kind of benefits does your company offer? The benefits driving agility should go beyond office snacks and gym memberships, Kitterman says. Try to give people what really matters to them — offerings like flexible work options, childcare benefits and other life-enriching perks.
Clearly communicate where your company is going. When employees have a clear view, Kitterman says they are 51% more likely to adapt quickly to change. If they’re unsure how they can contribute to company goals, he says you may want to revisit your mission statement.
Involve employees in decision-making. According to Kitterman, employees are 41% likelier to quickly adapt to change when they’re involved in making decisions. They don’t need a voice in every decision but try to increase their ability to engage in business decisions.
Lift up your local community. When employees feel good about how their company contributes to the community, Kitterman says they are 34% more likely to quickly adapt to change. Provide opportunities for staff members to participate in programs and give back to causes they believe in.
Ensure everyone has a voice and feels respected. When employees say they are treated as a respected and valued member of the team, Kitterman says they are 31% more likely to quickly adapt to change.
If you’re feeling the pressure from tariffs and economic uncertainty, you’re not alone. Instead of guessing your way through it all, focus on building a workplace where people feel trusted and supported. This kind of environment makes it much easier for your team to roll with change and stay agile when it matters most.
Compiled by Audrey Sellers
Source: Ted Kitterman is a content manager for Great Place to Work.
