SR. ACCOUNT COORDINATOR

Position Overview:

A detail-oriented and proactive promotional products specialist to manage the sourcing, production, and delivery of branded merchandise and promotional products. This role serves as a critical link between our clients, vendors, and internal teams to ensure all promotional initiatives are executed seamlessly, on time, and within budget.  The office is a dynamic environment and requires an individual who can effectively manage multiple responsibilities and move quickly as priorities shift. Must have the ability to own the full lifecycle of an order, including client relation, sourcing, mockups, etc.

The office operates on PST time from  8:30 a.m. to 5:30 p.m.  However, this role is not limited to a traditional schedule and requires flexibility to support team and client demands, especially during work on various projects.

Examples of Core Responsibilities:

• Coordinate all aspects of promotional product orders, including product research, sourcing, pricing, quoting, proof approvals, production timelines, and delivery logistics.
• Build and create decks in PowerPoint with product mockups.
• Creating artwork using Adobe Illustrator.
• Communicate directly with clients to understand project goals, brand guidelines, and budget constraints.
• Source and negotiate with vendors to secure the best pricing and lead times, ensuring quality and compliance standards are met.
• Liaison with factories and clients.
• Strong email communication with clients and vendors.
• Strong custom service and sales skills.
• Track order statuses and proactively address delays or issues to maintain project timelines.
• Maintain accurate records of client orders, vendor communications, and invoicing details using CRM and order management platforms.
• Collaborate with sales, marketing, and creative teams to ensure cohesive brand representation across merchandise.
• Support new product development initiatives and contribute creative ideas for client presentations and proposals.
• Ensure product samples and virtual mockups are created and delivered as needed.
• Stay informed on promotional product trends, new supplier offerings, and industry innovations.
• Help create efficiencies within the company.

Qualifications:

• 5+ years of industry knowledge and experience in promotional products, marketing coordination, or project management preferred.
• Strong organizational skills and keen attention to detail.
• MUST be able to create virtual mockups, brand decks, and PowerPoint presentations.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite, SAGE, Google Drive, Adobe Illustrator, QuickBooks Online, and other order platforms (e.g., ASI), and experience with CRM platforms.
• Program Knowledge: PC, Outlook, PowerPoint, Adobe, Excel, UPS Shipping Rates & Programs, Google Sheets/Docs.
• Ability to manage multiple projects and deadlines in a fast-paced environment. Must be a serial MULTITASKER.
• Problem-solving mindset with the ability to work independently and as part of a team – must be an out-of-the-box thinker!
• Ability to work independently and wear many different hats.
• Create monthly mass emails to clients and help deploy through MailChimp (analyze statistics).

Job Type:  Full Time

Location:  In-house if based in Los Angeles / Remote if outside of Los Angeles

Compensation:  Salary commensurate with experience; Rockstars will be very happy.

The Role

The Sr. Account Coordinator is a developing professional who supports brand merchandise projects across various scales and types. They work closely with Senior Production Managers to execute project deliverables, manage vendor communications, and maintain project documentation. This role serves as a foundational position for learning the full lifecycle of merchandise project management while contributing to day-to-day operations under the guidance of senior team members. Sr. Account Coordinator is a detail-oriented, proactive learner who demonstrates strong organizational skills and a growing understanding of the promotional products industry.

This role reports directly to the Senior Production Manager.

About Us

At ADVOC8, we create experiences that build trust, shift minds and win hearts. Our special sauce? Chemistry, collaboration and an endless supply of curiosity. We’re a team of strategic thinkers, creative problem-solvers, thoughtful storytellers and logistical magicians expertly bringing ideas to life from strategy and creative through to production and execution. We work with brands, nonprofits and associations to create experiences that make an impact. And we do this all in a flexible ‘work from anywhere’ environment where we celebrate differences and encourage each of our ‘advocates’ to bring their unique perspectives to the table each and every day.

&drop is the brand merchandise and promotional products division of ADVOC8, serving major brand clients including Google, YouTube, TikTok, and PokémonGO. We specialize in strategic, creative merchandise solutions from complex event kits and experiential programs to comprehensive branded goods strategies. We’re a boutique agency that thinks like a creative partner, not a commodity distributor.

What You’ll Do

Project Management & Execution

• Assist, and for small projects lead, the execution and tracking of brand merchandise projects from estimate through fulfillment, including estimates, sales orders, purchase orders, invoicing, and documentation
• Track deliverables against workback schedules, maintain project documentation, and capture action items from client and internal meetings

Product Sourcing & Vendor Coordination

• Support product sourcing, vendor and decoration research, and pricing development by gathering quotes and organizing vendor information
• Coordinate with vendors on production updates, samples, order status, and maintain accurate vendor database records
• Review proofs, mockups, and production samples to support quality control

Marketing Manager/Director

Promotional Products Supplier (Industry Experience Required)

Company Overview

WOW Line is a fast-growing leader in the Promotional Products industry, serving distributors nationwide. With over 75 years in business and processing more than 30,000 orders annually, we are focused on accelerating brand visibility, digital performance (maximizing ROI), and market growth.

We are seeking an experienced Marketing Director with deep Promo industry knowledge to lead and elevate our 3^rd Party trade B2B advertising and overall marketing/branding strategy.

Role Summary

Reporting directly to the VP of Merchandising & Marketing, the Marketing Director will develop, implement, and execute comprehensive marketing strategies designed to increase brand awareness, distributor engagement, and revenue growth while managing marketing initiatives with a clear focus on ROI, maintaining a healthy revenue-to-marketing spend ratio and driving sustainable, profitable growth.  This role requires a hands-on leader who understands the unique dynamics of the Advertising Specialty Industry and can translate strategy into measurable results.

Key Responsibilities

Multi-Channel Marketing Leadership

• Oversee PFP campaigns with major Trade Service Providers like ESP and Sage
• Lead email marketing strategy and automation
• Manage and grow social media presence
• Assist in the strategy, redesign, and execution of a significantly improved, user-friendly website experience that enhances usability, engagement, and performance.

Performance & Analytics

• Track and evaluate campaign performance using analytics (Use of AI with expert efficiency is highly regarded for this position)
• Develop KPI dashboards and reporting systems
• Identify opportunities for optimization and growth
• Manage marketing budget and ROI performance

Innovation & Growth

• Launch new marketing initiatives leveraging AI and emerging technologies
• Develop new digital programs to enhance distributor engagement
• Improve brand positioning within the Promo Products industry

Cross-Department Collaboration

• Partner with Sales and Merchandising to support product launches
• Develop trade show marketing strategies (ASI, PPAI, regional shows)
• Align campaigns with inventory strategy and seasonal programs
• Support distributor-facing promotions and initiatives

Qualifications

• Minimum 5 years of marketing experience within the Advertising Specialty Industry
• Proven track record managing multi-channel campaigns
• Strong understanding of distributor marketing dynamics
• Bachelor’s degree in Marketing, Communications, or related field
• Exceptional analytical and strategic thinking skills
• Strong interpersonal and leadership abilities

Preferred Experience

• Experience working for a supplier in the promotional products industry
• Familiarity with ESP, SAGE, or PromoStandards ecosystem
• Experience marketing at ASI and PPAI trade events
• B2B marketing experience

What We Offer

• Comprehensive health benefits (Medical, Dental, Vision)
• Generous vacation policy
• 401(k) with company match
• Growth opportunity within an established, expanding organization
• Leadership role with direct impact on company direction

Job Overview
We are seeking a highly motivated Senior Sales Support professional specializing in Promotional Products within a distributor environment. This role is vital in supporting company growth by providing exceptional sales support to owner as well as extraordinary customer service to new and existing clients. They will also work closely with the ops team to ensure accurate, profitable and on-time delivery of branded merchandise. The ideal candidate will have a minimum of 7 years of experience in the promotional products industry and a strong background in sales and customer service with a keen eye for detail and a proactive approach to supporting business growth.

Key Responsibilities
Sales Support

• Partner closely with salesperson(owner) to project and support revenue growth via product sourcing, pricing strategies, quoting, creating presentations and new order entry.
• Serve as an escalation point for complex orders, major pricing issues or significant client concerns with a problem-solving mindset.
• Work closely with operations staff on sales processes, workflow and best practices
• Assist with major account bids, RFPs, national accounts, and custom programs
• Track and ensure margin targets are met and pricing is aligned with company goals
• Create and manage revenue growth strategies such as referral programs, introduction of new products and/or services and events including result tracking.

Supplier & Decorator Engagement

• Build and maintain strong relationships with promotional product suppliers and decorators staying current on their offerings, decoration methods and industry trends.
• Negotiate pricing, production timelines, and rush capabilities

Customer Experience & Quality Control

• Ensure consistent, high-quality service for new and targeted growth clients across all sales channels
• Monitor and improve customer feedback and repeat business metrics

Required Qualifications

• Min. of 7+ years experience with a promotional products distributor with complex branded merchandise programs
• Strong understanding of distributor-side sales including sourcing, pricing and creating effective presentations.
• Experience supporting consultative style salesperson vs. product focused approach.
• Proven team player with ability to solve problems creatively and thrive in a fast-paced, deadline-driven environment
• Proficiency with distributor tools such as ASI ESP, SAGE, CRM, and order management systems (Proforma system a plus!)
• Excellent communication and organizational abilities
• Strong vendor negotiation and margin management skills.

Compensation & Benefits

• Competitive salary + profit sharing bonuses
• Benefits incl. 401k
• Paid time off and holidays

Benefits

• 401(k) matching
• Paid time off
• Work from home

Experience

• promotional products: 5 years (Required)

Work Location: Remote
Job Type: Full-time

Ecommerce Customer Service Specialist

Company Overview
Creative Resources Agency specializes in designing, sourcing, and creating branded products and apparel to enhance marketing campaigns and reinforce brand identities for corporations and government agencies worldwide. We also provide customized, web-based Brand Stores that enable secure distribution of promotional merchandise to employees, clients, and partners.

Overview
As an E-commerce Customer Support representative, you will be the frontline of our customer service operations, addressing inquiries, resolving issues, and helping customers navigate their online shopping experiences. Your role is critical in maintaining customer satisfaction and ensuring a smooth and enjoyable shopping experience.

Responsibilities/Duties

• Process and manage incoming orders
• Collaborate with other departments to resolve complex issues
• Respond and assist to customer inquiries via phone or email, providing clear and helpful information about products, orders, and services
• Assist customers with order processing, tracking shipments, and resolving issues related to product delivery or quality
• Provide product information and recommendations
• Resolve customer complaints and issues promptly and effectively
• Handle outbound calls to follow up on orders or gather feedback to improve service quality
• Support clients with account management tasks such as updating contact details or processing returns and exchanges
• Demonstrate excellent phone etiquette and communication skills to ensure a positive customer experience
• Collaborate with internal teams to resolve complex issues efficiently and escalate as necessary
• Maintain detailed and accurate customer records
• Identify and report trends in customer feedback
• Support the continuous improvement of customer service processes
• Support team members and cross train

Skills

• Proven experience in sales, customer support, or call center roles with a focus on client satisfaction
• Data entry skills with proficiency in Microsoft Office and other computer applications
• Excellent phone etiquette, active listening skills, and the ability to communicate clearly and professionally
• Skills for troubleshooting issues and providing appropriate solutions

Join us as an Ecommerce Customer Service Specialist if you’re passionate about delivering outstanding support that elevates the customer experience! We value energetic individuals eager to make a difference through proactive communication, problem-solving, and a commitment to excellence.

Finance Director – Confidential

The Company is a high-growth, entrepreneurial organization operating in the branded

merchandise and promotional products space, serving clients across multiple international markets. With a strong reputation for creativity, executional excellence, and long-standing client partnerships, the company has scaled into a multi-entity, global operation. Backed by a progressive and people-first culture, the organization is driven by innovation, operational rigor, and a commitment to continuous improvement.

We are now seeking a strategic and hands-on Finance Director to lead global financial operations and partner closely with executive leadership to support continued growth and scalability. This individual will serve as a trusted advisor to the President and executive team, translating financial data into clear insights that drive confident decision-making, operational discipline, and long-term strategy.

The ideal candidate is a seasoned finance leader who brings both strategic vision and operational depth. They must be comfortable operating at a high level while also understanding the “nitty-gritty” of invoicing, billing structures, month-end processes, treasury management, and system optimization. Experience navigating international entities, supporting M&A activity and integration, and working within the promotional products or adjacent industries is strongly preferred. This leader will play a critical role in strengthening infrastructure, enhancing financial systems, and advancing a collaborative, innovative culture.

I. Scope of the Position

The Finance Director leads and oversees all global finance operations across multiple international entities. This role balances strategic financial leadership with operational oversight to ensure accuracy, compliance, scalability, and alignment with company growth objectives.

Reporting directly to the President, the Finance Director partners cross-functionally with Sales, Production, and Client Services to align financial structures with revenue strategy and client delivery. The role also oversees treasury, intercompany accounting, global payroll, compliance, financial planning, and system optimization. As the organization continues to scale, this leader will build processes, implement systems, and develop talent to support increasing complexity while maintaining agility.

II. Experience and Qualifications

The company seeks a candidate who possesses:

• 10+ years of progressive finance or accounting experience, with at least 5 years in a senior leadership role
• Experience overseeing global or multi-entity financial operations, including intercompany accounting and international compliance
• Demonstrated success supporting budgeting, forecasting, long-term financial planning, and executive-level reporting
• Experience with mergers and acquisitions, including financial integration post-acquisition
• Strong treasury management expertise, including cash flow planning and liquidity oversight
• Proven experience overseeing global payroll operations and multi-jurisdiction tax compliance
• Deep experience implementing and optimizing financial systems, ERP platforms, and financial planning tools within a robust technology stack
• Strong understanding of billing structures, invoicing processes, AR/AP oversight, and revenue alignment
• Industry experience within promotional products, branded merchandise, creative services, or a closely related sector strongly preferred
• Bachelor’s degree in Finance, Accounting, Business Administration, or related field; CPA or MBA preferred

III.Key Responsibilities

Financial Management, Collaboration & Oversight

• Oversee global financial operations, including intercompany accounting, AR/AP, treasury, and liquidity management
• Maintain executive oversight of invoicing, customer billing structures, and vendor payments to ensure strong cash discipline
• Support month-end and financial close processes with appropriate controls and visibility
• Partner cross-functionally to ensure financial alignment with revenue strategy and campaign execution
• Manage relationships with external accounting and financial partners across multiple jurisdictions

Financial Planning, Analysis & Strategy

• Partner with executive leadership to lead annual budgeting, rolling forecasts, and long-range financial planning
• Develop and refine financial models, reporting dashboards, and forecasting systems to support growth
• Provide regular performance updates and strategic insights to executive leadership
• Support M&A evaluation and integration efforts
• Identify and drive financial and operational improvement opportunities

Payroll & Compliance

• Oversee global payroll operations, ensuring accurate and timely processing across multiple countries
• Ensure compliance with tax filings and regulatory requirements across all entities
• Maintain transparency and governance across multi-jurisdiction financial operations

Team Leadership & Development

• Build, coach, and develop a high-performing Finance team
• Standardize roles, responsibilities, and processes to improve efficiency and accountability
• Foster a culture of transparency, inclusion, and operational excellence
• Contribute meaningfully to company culture and help advance it forward

Systems, Process Improvements & Technology

• Evaluate, select, and implement scalable finance and accounting systems
• Optimize ERP, tax automation, payroll, budgeting, and forecasting tools
• Leverage a robust technology stack to enhance reporting quality, scalability, and operational efficiency
• Drive continuous innovation in financial processes and infrastructure

IV. Ideal Competencies and Behaviors

The next Finance Director should demonstrate:

Strategic & Operational Balance – Able to think long-term while understanding operational detail

Growth Mindset – Continuously seeking improvement, innovation, and scalable solutions

Global Financial Expertise – Strong experience managing international finance and payroll operations across multiple countries and jurisdictions

Financial Acumen – Deep command of treasury, compliance, billing structures, and multi-entity financial environments

Collaboration – Works effectively across departments and builds strong executive partnerships

Leadership & Accountability – Builds high-performing teams and models integrity and transparency

Industry Insight – Understands the nuances and financial dynamics of the promotional products or adjacent industries

V. Compensation and Benefits

The Company offers a competitive compensation and benefits package including:

• Base salary plus performance-based bonus (20–30%)
• Comprehensive medical, dental, and vision benefits
• 401(k) with employer match
• Flexible paid time off and paid holidays
• Fully remote work environment
• Technology and home office support
• Additional performance and team-based incentives

VI. How to Apply

The Workplace Advisors is facilitating this confidential search process and will begin accepting applications immediately. Applications will be reviewed on a rolling basis. Interested candidates should submit:

• A current resume
• A cover letter detailing leadership experience and strategic accomplishments
• Two to three professional references

All inquiries relating about this search should be directed to Lisa Ritchie, The Workplace Advisors: lisa@theworkplaceadvisors.com.

Please note, all applicants for this position will be kept strictly confidential by The Workplace Advisors.

HPG Brands, a supplier of promotional advertising products, is seeking an experienced and highly motivated Geographic Sales Executive for immediate employment in parts of our Southeast region and increasing sales within, and not excluding, these states. Creative idea generation, relationship building, and strategic calls are stressed over call quantity. Our ideal candidate will have a successful track record in the promotional advertising industry, excellent attention to detail, solid computer literacy, strong verbal and written communication skills, and the ability to manage multiple projects and deadlines with minimal supervision. This is a full-time position with salary, expenses, bonus eligibility, and employee health, dental, and 401(k) benefits. This is a high travel position with travel requirements of upwards to 75% of the time.

RESPONSIBILITIES:

• Collaborates across multiple organizational levels including internal sales (account managers, customer service) and our national team (national account directors, national account managers) to ensure business relationships are nurtured from all levels.
• Manage and grow territory business with minimum supervision across all HPG Brands.
• Willingness to travel overnight on a regular basis when needed. (up to 75%)
• Prepare for and conduct sales meetings with distributor accounts both in person and virtually.
• Assist in sales planning, sales forecasting, and strategic planning activities.
• Develop presentations based on quarterly sales and marketing strategy of the territory.
• Attend regional and national trade shows when needed.
• Maintain excellent relationships with established promotional advertising distributors through meetings, networking opportunities, end user shows, and other opportunities with distributor partners.
• Provide weekly reporting and/or contributions regarding shows, customer visits, product and consumer trends in the field.
• A myriad of other challenging and interesting territory growth projects and allows hitting goals and target growth numbers monthly.

REQUIREMENTS:

• At least 2 or more years of promotional advertising industry experience, preferably in outside sales.
• Established contacts in high profile distributorships and nationwide promotional product distributors.
• A proven record of accomplishment with an emphasis on sales growth.
• 4-year college degree preferably in business or marketing.
• A positive attitude, a self-starter, able to multi-task.
• Able to work with and collaborate across multiple brand account managers
• Extremely prompt and responsive to client needs
• Overnight travel up to 75% into assigned states responsibility.
• Proficient in Word, Outlook, PowerPoint, and Excel.
• Excellent communication and writing skills.
• Ability to work in a fast-growth and fast-paced environment.
• Geographically located and US residency with airport convenience to South East region preferred.

EEO STATEMENT:

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.

Work Location: Remote