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In a survey of PPAI 100 distributors and suppliers, the top hiring challenges cited drive home the importance of employee retention. In many cases, keeping good employees happy is more desirable than facing the labor market.

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Promotional Swag Specialist (Remote, Global, EST timezone only)

Stadium (snackmagic & swagmagic)

Remote

Stadium is a global group gifting, swag, rewards and recognition platform. Through Stadium and its affiliated brands SwagMagic and SnackMagic, companies are able to leverage our easy-to-use platform to provide gifts and rewards to groups of 5-20,000. Our unique edge is in being an all-in-one global solution that allows senders to curate specific gifts for their audience or give the power of choice to their recipients.

We’re a product-first ambitious team that’s obsessed with a united vision for taking our business to new heights. From our founding in 2014 as a solid New York City-based corporate lunch service, to our pandemic-era pivot that altered the company trajectory, Stadium has grown tremendously due to our agile team and ability to pioneer new product solutions as we do it. While our business has continually evolved over the years, our purpose has remained constant: to strengthen the bond between companies, their employees and their customers.

Job Description

As a member of our dynamic and fast-growing team, you’ll showcase your expertise in the promotional products industry, confidence, and passion by delivering personalized support and exceptional service to our customers. You’ll collaborate across various functions, guiding the team when necessary, and working closely with vendors to build strong partnerships.

As a company, we learn fast, support each other, and are focused on continuous quality and improvement for all of our customers. You will have the opportunity to play an integral role in the growth and expansion of our business as we revolutionize the swag industry!

Stadium is based in New York City, but this would be a remote position.

What You’ll Do With Us

  • Act as a trusted strategic partner and resource for customers by demonstrating a deep understanding of the promotional products industry
  • Stay current with trends in the industry and provide team with creative selling ideas; attend supplier webinars, meetings and industry events
  • Lead high-level conversations with customers to assist closing deals
  • Collaborate with cross-functional teams to execute custom orders, initiatives and goals of customers
  • Guide customers through a seamless sales process, managing every detail of each project ensuring their orders are executed to their needs
  • Manage the complete order process—from placement to delivery—and ensure customer feedback is captured and addressed
  • Foster confidence and enthusiasm among new customers; setting the stage for long-term engagement and growth
  • Develop and maintain expert-level knowledge of the Stadium platform and all its features

Requirements

  • Experience in the promotional products industry, preferably in & around distribution
  • Experience in Sales & pipeline management
  • Team leadership experience
  • Ability to thrive in a dynamic & fast-paced environment
  • Strong customer focus and passion for engaging with people to help them succeed
  • Leverage knowledge of the distributor and supplier industry to build relationships with vendors and assist in sourcing cost-effective printing and promotional products
  • Solutions-oriented mindset and background as a proven problem solver
  • Excellent written and verbal communication skills with attention to detail
  • Great listener and keen to understanding customer situations and goals before responding with strategic guidance
  • An organized and process-oriented approach to managing relationships with customers
  • A fun, approachable personality; easy to get along with, but driven and focused
  • An eager desire to make a meaningful impact on the ground floor of a growing start-up
  • English as a first language (additional languages a plus)

Benefits

  • Fantastic company culture focused around recognizing and leveraging individual strengths for the benefit of the whole
  • Career mobility and opportunities to work across areas of the company
  • Remote-first work environment with frequent Zoom company events and chance to make genuine connections
  • Company perks and benefits – generous PTO

Final compensation is based on factors such as the candidate’s skills, qualifications, experience, and location. Compensation will be adjusted based on the cost of living and comparable wages in your location.

Stadium is an equal-opportunity employer. We use E-Verify to confirm the identity and employment eligibility of all new hires. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request to hi@bystadium.com

Apply now

Customer Service Representative

Custom Images Inc.

Greenville, SC (On-site)

Customer Service Representative
Location: Greenville, SC (On-site)
Company: Custom Images Inc.
Industry: Promotional Products
Employment Type: Full-Time
Start Date: ASAP

About Us:
Custom Images Inc. is a growing leader in the promotional products industry, helping businesses and organizations elevate their brand with high-quality custom merchandise. We’re looking for a motivated and detail-oriented Customer Service Representative to join our team in Greenville, SC.

Responsibilities:

  • Support programs that drive performance toward departmental and organizational goals
  • Assist customer service and sales teams in achieving operational objectives
  • Review and evaluate work to ensure quality, accuracy, and timeliness
  • Communicate with the production team to ensure timely and accurate order fulfillment
  • Process and manage online stores and incoming customer orders

Qualifications:

  • Strong communication and organizational skills
  • Ability to multitask and manage priorities in a fast-paced environment
  • Attention to detail and commitment to quality
  • Experience in customer service or order management is preferred
  • Familiarity with the promotional products industry is a plus

Benefits:

  • 401(k) with company matching
  • Health insurance
  • Paid Time Off (PTO)

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k) matching
  • Health insurance
  • On-the-job training
  • Paid time off
  • Professional development assistance

Shift:

  • Day shift

Ability to Commute:

  • Greer, SC 29650 (Required)

Ability to Relocate:

  • Greer, SC 29650: Relocate before starting work (Required)

Work Location: In person

Apply now

Sales Director - Promotional Products

Ten10 Design

Chardon, Ohio

Reports To: This position reports to COO

Job Summary

Ten10 Design is seeking a motivated and results-driven Sales Director to increase Company revenue volume by cultivating sales growth within our existing client base and expanding our client base through adding new customers.

Key Responsibilities

  • Develop and maintain long term business relationships with clients by communicating Ten10 Design Value Proposition
  • Identify prospects for new sales opportunities that align with the Ten10 Design Perfect Client Profile through cold calling, networking and inbound inquiries
  • Manage existing client accounts and develop new accounts to increase revenue
  • Prepare and deliver Sales Presentations and Quotes tailored to client needs
  • Manage all aspects of order: product sourcing, order placement, shipping, and customer service
  • Meet and/or exceed established sales goals
  • Attend trade shows and industry events to keep current with industry trends
  • Be self-motivated and take personal responsibility for your success
  • Have fun being a part of the Ten10 team!

Qualifications

  • 3-5 years of sales experience – Promotional products industry (PPAI/SAGE/ASI) knowledge preferred
  • Excellent communication, negotiation, and presentation skills
  • Ability to work independently and manage a sales pipeline
  • Strong organizational and time-management abilities

Compensation & Benefits

  • Competitive base salary
  • Commissions
  • 401(k) plan with an employer match
  • Paid time off

Ten10 Design is a fast-growing marketing agency in Chardon, Ohio. Established in 2009, we have been recognized by the Fast Track 50 and Weatherhead 100 as an emerging business in Geauga County. We pride ourselves as a workplace that works hard, has fun, and serves our clients with top quality every day. Ten10 Design is a great fit for someone who has an entrepreneurial spirit, a passion for creativity, and thrives in a fast-paced team environment.

 

Apply now

Customer Success Coordinator

Tekweld

Hauppauge, NY

Who We Are:

Tekweld is a recognized leader in the promotional products industry, celebrated for our creativity, innovation, and commitment to customer satisfaction. Named one of the Best Places to Work in the Promotional Products Industry by Counselor Magazine, we pride ourselves on cultivating a collaborative, growth-focused work environment.

Who We’re Looking For:

At Tekweld, we strive to create a dynamic work environment by hiring passionate, committed, and driven individuals who can deliver a high-class customer experience. We seek reliable, motivated, and energetic individuals with a strong work ethic to join our team.

Customer Success Coordinators are committed to establishing and maintaining quality assurance and delivering excellent customer service across all accounts. The ideal candidate is highly service-oriented, a skilled active listener, and possesses clear communication skills.

Job Responsibilities:
  • Interacts with customers via telephone and email to provide support and information on orders and/or products
  • Accurately reviews and monitors orders for new or additional products, upselling where appropriate
  • Responds to customer questions and complaints professionally; when the issue is beyond the representative’s knowledge, forwards to the Customer Success Manager
  • Ensures that appropriate actions are taken to resolve customers’ concerns promptly
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments in the Freshdesk Ticketing system
  • Provides accurate, valid, and complete information to both internal and external customers by using the right tools and a positive demeanor to build relationships
  • Follow the policy/procedures and guidelines set by the Customer Success and Management teams
  • Assist Sales Representatives in monitoring accounts with proactive follow-ups on their orders when needed
  • Performs other related duties and projects as assigned.
Required Skills/Abilities:
  • High school diploma or equivalent
  • 2-3 years of customer service experience required
  • Experience in Freshdesk, Zendesk, or other ticketing software is preferred
  • Strong verbal and written communication skills
  • Excellent organizational and time management skills with strong attention to detail
  • Proven ability to build and maintain relationships with customers
  • Knowledge of Google Sheets and Microsoft Excel is preferred
  • Proficient computer skills and the ability to learn related software

Tekweld is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply now

Corporate Gifts Generalist

LEUCHTTURM1917

Pine Brook, NJ (on-site)

Corporate Gifts Generalist

Location: Pine Brook, NJ (On-site)
Job Type: Full-time | Monday to Friday


At Leuchtturm Gruppe USA, we believe exceptional products speak volumes — and that the right gift leaves a lasting impression. As the Corporate Gifts Manager, you’ll help bring premium branded stationery and lifestyle products to businesses, teams, and events across the country. You’ll be the link between client vision and beautifully executed results.

This is a unique opportunity to grow within a company rooted in craftsmanship, precision, and timeless design. Our brands include LEUCHTTURM1917, known for iconic notebooks and planners, as well as Semikolon, Stilform, and others.

The ideal hands-on candidate will thrive in a fast-paced environment, be highly organized, and enjoy guiding customers through thoughtful gifting solutions. This is a full-time, on-site position with significant growth potential.

 

Key Responsibilities

Sales & Business Development

– Drive U.S. market expansion by identifying and engaging distributors, agencies, and corporate clients in the promotional products industry.
– Develop and execute sales strategies to increase brand presence and revenue.
– Leverage existing industry relationships to accelerate sales growth.
– Oversee internal and external production to provide clients with innovative and relevant solutions.
– Manage and respond to client inquiries, ensuring seamless communication from product selection to order fulfillment.
– Must be hands-on.
– Proactively generate new business through cold-calling, networking, and in-person meetings.

Product & Market Expertise

– Must be well-versed in promotional products, materials, and customization options to provide tailored recommendations to clients.
– Understand pricing structures, MOQ requirements, and customization capabilities to optimize product offerings for U.S. customers.
– Analyze market trends and competitor strategies to refine sales approaches and enhance product positioning.
– Work closely with internal teams to resolve challenges related to sourcing, quality control, and order fulfillment.

– Independently manage sales pipelines, supply chain operations, and client projects without constant supervision.
– Troubleshoot and resolve client concerns, ensuring high levels of satisfaction and retention.

What We’re Looking For

✅ Experience in the promotional products industry or branded merchandise industry preferred with a strong understanding of product knowledge, customization, and market trends.
✅ Strong existing network within the U.S. promo industry (distributors, suppliers, corporate clients).
✅ Knowledge of ASI, PPAI, and SAGE platforms.
✅ Excellent problem-solving and leadership skills, with the ability to work independently.
✅ Proficiency in CRM systems for sales funnel and pipeline management.

  • Competitive salary
  • 401(k) with company match
  • Health, dental, and vision insurance
  • On-the-job training and professional development opportunities
  • Opportunity to work with premium international brands in a fast-growing division

 

Additional Information

  • Work Location: Pine Brook, NJ
  • Work Hours: 8-hour shifts, Monday to Friday
  • Remote Work: This is an on-site position. Reliable commute or relocation required.
  • Willingness to travel: 25% (Required) and willingness to attend trade shows and embossing events

 

Apply now

Corporate Gifts Coordinator

LEUCHTTURM1917

Pine Brook, NJ (on-site)

Corporate Gifts Coordinator

Location: Pine Brook, NJ (On-site)
Job Type: Full-time | Monday to Friday


At Leuchtturm Gruppe USA, we believe exceptional products speak volumes — and that the right gift leaves a lasting impression. As the Corporate Gifts Coordinator, you’ll help bring premium branded stationery and lifestyle products to businesses, teams, and events across the country. You’ll be the link between client vision and beautifully executed results.

This is a unique, hands-on opportunity to grow within a company rooted in craftsmanship, precision, and timeless design. Our brands include LEUCHTTURM1917, known for iconic notebooks and planners, as well as Semikolon, Stilform, and others.

The ideal candidate will thrive in a fast-paced environment, be highly organized, and enjoy guiding customers through thoughtful gifting solutions. This is a full-time, on-site position with growth potential.

 

Key Responsibilities

  • Coordinate and manage corporate gift orders from initial inquiry to final delivery, including vendor communication and production timelines
  • Serve as the liaison between internal sales teams, clients, and external partners
  • Recommend products and decoration options tailored to client needs, brand identity, and budget
  • Maintain accurate records of customer interactions, sales activities, and reporting data
  • Support trade show participation and industry events as needed (some travel required)
  • Contribute to a collaborative, customer-focused, and design-minded team environment

 

 

Qualifications

  • High School Diploma or equivalent (Associate’s or Bachelor’s degree preferred)
  • 1–3 years of experience in a sales support, customer service, or project coordination role
  • Familiarity with Photoshop, Canva or design software is a plus (useful for visualizing client projects)
  • Proficiency in Microsoft Office (Excel, Outlook, Word)
  • QuickBooks experience is a plus
  • Strong communication and organizational skills
  • Interest or background in promotional products, design, or branded merchandise is a plus
  • Ability to manage multiple projects and timelines independently

 

Benefits

  • Competitive salary
  • 401(k) with company match
  • Health, dental, and vision insurance
  • On-the-job training and professional development opportunities
  • Opportunity to work with premium international brands in a fast-growing division

 

Additional Information

  • Work Location: Pine Brook, NJ
  • Work Hours: 8-hour shifts, Monday to Friday
  • Remote Work: This is an on-site position. Reliable commute or relocation required.

Apply now

National Sales Manager

Rymax Inc

Pine Brook, NJ (Hybrid)

AGGRESSIVE AND MOTIVATED SALES PROFESSIONALS WANTED IMMEDIATELY

Rymax, with headquarters in Pine Brook, New Jersey, is the largest National Direct Manufacturer’s Representative in the Premium and Incentive Industry. Rymax sells name brand and luxury merchandise to the reseller community in conjunction with their reward and incentive solutions. We are looking to expand our National Reseller Sales Team.

We are seeking high-energy, self-motivated individuals for unique opportunities with an unlimited upside. Proven ability to sell merchandise within the incentive and promotion industry and experience with consumer electronics is certainly a plus, but not a requirement. If you are hard-working, dedicated, and persistent, and possess a dynamic personality this could be the sales opportunity for you.

The ideal candidate should be articulate, self-confident, energetic, organized and proactive. This individual will be given the responsibility to develop and expand an existing sales territory with the intent to grow the territory both in size and revenue. The primary focus of this position is to cultivate sales within an existing incentive reseller, jobbers and incentive houses client base while generating new accounts.

From a sales perspective this Sales professional must possess strong consultative sales ability as well as the experience to turn quick product sales around.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Candidate must develop sales strategies supported with compelling presentations that will enable a selling relationship with targeted clients
  • Manage and develop existing accounts and grow share of revenue.
  • Analyze trends and other sales opportunities.
  • Identify new business & growth opportunities.
  • Develop and build strong account relationships.
  • Perform market analysis and ascertain competitive account strategies in order to provide counter measures and recommendations to senior management.
  • Represent company at trade shows and other trade forums that promote the company.
  • Ability to work within a competitive marketplace.
  • Travel within their territory.

QUALIFICATIONS

This is an individual contributor role that will be charged with opening new accounts as well as growing existing. The candidate should have prior and successful selling experience, of actual hard goods. Experience in the Promotional and/or Premium and Incentive Channel is a plus. Candidate must be self motivated and possess excellent follow-up and presentation skills. Strong interpersonal skills also required. Candidate will be required to travel. This is not a remote position and candidate will be required to work from the Company’s New Jersey headquarters.

In addition to providing a tremendous growth opportunity, this position offers a competitive salary, commissions, health insurance, a 401(k) plan with an employer match, life insurance and long-term disability insurance, and paid time off. No relocation fees will be paid. Equal Opportunity Employer.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Please forward all resumes to careers@rymaxinc.com

Apply now

Brand & Marketing Specialist

J. Charles

On-site

Brand & Marketing Specialist

Reports To: President

Job Overview

There’s a quote that goes, “If you want to be interesting, be interested.” Around here, we’re interested in great design, authentic branding, and helping our distributor partners look like rockstars in front of their clients.

At J.Charles, we design and manufacture glass and crystal recognition pieces for the moments that matter: awards, milestones, and memories worth celebrating. We believe beautiful design is good business, and we bring that philosophy into everything we do, from the products themselves to the print pieces, emails, and digital experiences that support them.

We’re looking for a Brand & Marketing Specialist who brings both polish and hustle. You’ll help us stay top-of-mind with our distributor network by creating clean, on-brand content that supports sales, promotes new products, and protects the integrity of our visual identity. Think email campaigns, promotional flyers, social content, and sales tools; all produced with care and clarity.

You don’t need to be a strategic guru or marketing philosopher. What you do need is great taste, strong follow-through, and the ability to execute a vision with precision. If you’re someone who cringes at Comic Sans and instinctively knows how to make things tastefully pop, this role is the perfect career move for you!

 

Responsibilities & Duties

  • Campaign Execution: Create and distribute regular outbound marketing (email, social, digital, and print) focused on product launches, seasonal campaigns, and promotions
  • Distributor Enablement: Develop sell sheets, catalogs, flyers, product kits, digital assets, and turnkey tools our distributors can use with end users
  • Social Media Management: Plan, create, and schedule social content across platforms (primarily LinkedIn, and Facebook) that speaks to our brand and product story
  • Email Marketing: Build and send email campaigns to our distributor database
  • Print & Event Support: Coordinate materials for trade shows, virtual events, and distributor outreach (booth kits, signage, etc.)
  • Website Updates: Make basic updates to product pages, landing pages, or blog content in collaboration with internal or external developers (no heavy coding required)
  • Brand Stewardship: Ensure all marketing outputs are brand-aligned, both visually and tonally
  • Analytics & Reporting: Track and report on performance of campaigns to guide future efforts (email opens, social engagement, lead generation, conversion rates, etc.)
  • Research & Innovation: Stay sharp on trends in the promotional products industry and broader marketing world and recommend fresh, creative ways to stay top-of-mind with distributors and keep our brand feeling current
  • Most Importantly: Infectiously smile, laugh, have fun.

 

What Success Looks Like

  • A steady cadence of professional, branded content goes out weekly to distributors
  • Distributor engagement increases: opens, downloads, click-throughs, followers, etc.
  • Internal team no longer worries about the brand being misrepresented
  • Sales team is better equipped with tools to start and close conversations
  • Leadership spends less time involved in daily marketing execution
  • Opportunity to grow into a more strategic marketing role over time

 

Qualifications

  • Bachelor’s degree equivalent or higher in marketing, communications, design or similar
  • 3+ years of marketing experience, preferably in a product-based or B2B2B environment
  • Solid understanding of channel marketing or distributor/sales enablement
  • Working knowledge of tools like Canva, Adobe Creative Suite, email marketing, social schedulers, etc. or similar
  • Strong project management and organizational skills
  • Excellent written communication and visual storytelling ability
  • Eye for clean, consistent branding (this is big)
  • Self-starter with high attention to detail and pride in finished work
  • Comfortable taking direction and working within a clear brand framework

 

 

J.Charles is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

This position description is not to be construed as an exhaustive statement of accountabilities, duties, responsibilities of requirements. Any individual may be required to perform any other job-related activities or functions requested by his/her manager, subject to reasonable accommodation. J Charles reserves the right to modify this job description to reflect changes in essential job duties made necessary by changing organizational needs, subject to reasonable accommodation.

Apply now

Sales Support Specialist - Promotional Products

Storm Creek

915 Blue Gentian Road, Eagan, MN, USA

About us: Hi! We’re Storm Creek- a women-owned, B-Corp certified, sustainably-made clothing brand that cares deeply about doing good. We proudly donate over 5% of our profits to environmental and community causes. Here’s a bit more about us so we can really get to know each other.

From sparking curiosity to fueling our growth mindset, we’re all about purposeful action and relentless innovation. “Good enough” isn’t in our vocabulary-we aim higher, think sharper, and collaborate harder. And giving back? That’s in our DNA. We’re charging full steam ahead to hit $5 million in charitable donations by 2030. Turns out doing good can look good, too.

We’re honored to be named one of PPAI’s Greatest Companies to Work For in 2024, ranked in the top 1% of promo products suppliers nationwide as #33 on PPAI 100, and a proud member of Minnesota Keystone at the 5% giving level. Translation? We’re a fantastic place to work. Ready to see what all the buzz is about? Come join the fun!

 

Position Overview:

As a Sales Support Specialist, you are an important member of our sales team. This position is responsible for customer service, account support, and sales support functions for Storm Creek distributor customers in the Promotional Products Industry.

The ideal candidate is a highly motivated self-starter with proven promo industry customer service experience with the tenacity to get things done. You are eager to dig in and support our sales representatives and customers and use your keen attention to detail to ensure an amazing Storm Creek customer experience.

Primary Responsibilities:

  • Provide outstanding service and support to all sales activities within designated accounts.
  • Collaborate with inside and outside sales reps to bring orders to successful fruition and provide over-the-top service.
  • Deliver timely, friendly, and knowledgeable customer communications, via phone, live chat, and email.
  • Ensure an excellent new customer onboarding experience.
  • Develop ongoing relationships with customer and demonstrate Storm Creek’s commitment to consistent service and follow through.
  • Respond to requests for virtuals, samples, marketing resources, and other assistance.
  • Utilize Storm Creek’s ERP system to obtain/manage/facilitate order information.
  • Pay close attention to all open orders daily and ensure they are moving along to meet customers’ in-hands dates.
  • Ensure order issues are researched, resolved, and appropriately communicated.
  • Contribute to improve processes and procedures.
  • Maintain, enter, and expand customer and account data in the CRM and ERP systems.
  • Actively participate in weekly team (L10) meetings, huddles, and updates.
  • Maintain ongoing education on Storm Creek styles, features, colors, prices, etc.
  • Assist with other duties and projects as assigned.

Desired Skills & Experience

  • Must have experience in the promotional products industry.
  • Very organized with exceptional attention to detail.
  • Strong multi-tasker.
  • Proficient with Microsoft Office Suite and Excel, and familiar with ERP and CRM software.
  • Strong verbal and written communication skills.
  • Comfortable dealing with customers at all levels within an organization.
  • Ability to troubleshoot with desire to problem solve.
  • Flexible and able to pivot priorities quickly.
  • Team-first mentality.
  • Stellar follow-through.
  • Cheerful and enthusiastic – customers can hear you smiling through the phone.
  • Self-motivated, with good energy to thrive in a fast-paced, growing business.

 

What Storm Creek Can Offer You: We offer a comprehensive benefits package, including Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Employee Assistance Program, and 401(k). Teammates may also be eligible for 15 days of PTO, 8 volunteer hours, and 8 company holidays (plus one floating holiday per year).

Storm Creek is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Ready to join us? Let’s make an impact together at Storm Creek!

ATTENTION: After submitting your application, please check your spam folder for emails on your application status. Emails are sent from a @send.applicantemails.com email address.

Apply now

Senior Product Compliance Specialist

HALO

Remote

Senior Product Compliance Specialist

HALO Branded Solutions  United States (Remote)

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We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions.

 

HALO is looking for a Senior Product Compliance Specialist who will act as the central point of contact for a key customer with advanced compliance expectations, overseeing all aspects for promotional product and factory compliance. This includes interpreting and applying client-specific standards, managing Domestic and International supplier relationships, and ensuring timely execution of product testing, factory audits, and documentation. The role demands a strong command of product regulatory frameworks and the ability to drive operational excellence in a fast-paced, detail-oriented environment.

 

Note: Compliance experience outside of promotional products i.e. hat, shirts, mugs, bags, etc. will not be considered. This role is industry specific and only deals with consumer product goods.

 

Responsibilities

  • Compliance Strategy:Develop, implement, and continuously improve compliance processes and procedures that support customer goals and requirements that are aligned with evolving regulatory landscapes.
  • Cross-Functional Collaboration:Partner with internal departments and external stakeholders to ensure product offerings meet all compliance requirements.
  • Regulatory Oversight:Interpret and apply domestic and international regulations, industry standards, and customer-specific requirements to ensure full compliance across product offering.
  • Supplier & Vendor Management: Oversee coordination with suppliers and third-party service providers for testing, inspections, and audits. Review and approve documentation, manage service quotes, and ensure timely completion of compliance activities.
  • Documentation & Reporting:Maintain accurate records of compliance documentation, including test results, inspection reports, and audit findings. Prepare compliance reports for internal and external stakeholders.
  • Risk Management:Identify compliance risks and recommend mitigation strategies.
  • Stakeholder Communication: Serve as a primary point of contact for compliance-related inquiries from the Sales Team and other departments.
  • Industry Engagement:Stay informed on regulatory changes and industry best practices by attending webinars, conferences, and professional development events.
  • Other duties as assigned

 

Requirements

  • Bachelor’s degree in Business Administration, Regulatory Affairs, or related field (preferred); Associate’s degree with significant relevant experience considered.
  • Minimum 5 years of experience in compliance, regulatory affairs, or quality assurance, preferably in a product-based or manufacturing environment is a MUST.
  • Demonstrated experience managing compliance programs and working with regulatory bodies.
  • Proficient in Microsoft Office Suite (Outlook, Excel, Teams, PowerPoint).
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent communication skills: verbal, written, and interpersonal.
  • Ability to manage multiple projects and deadlines with minimal supervision.
  • Experience with ERP systems and compliance management tools.
  • Positive, proactive attitude with a commitment to continuous learning and improvement.

 

 

Compensation: The estimated base salary range for this position is between $50,000 and $68,000 annually. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate’s work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.

 

Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

 

More About HALO:

At HALO, we energize our clients’ brands and amplify their stories to capture the attention of those who matter most. That’s why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry.

  • Career Advancement: At HALO, we’re passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you’ll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you’ll gain access to HALO’s influential global network, leadership opportunities, and diverse perspectives.
  • Culture: We love working here, and we’re confident you will too. At HALO, you’ll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday’s limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability.
  • Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you’ll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands.
  • Flexibility: Many of our roles offer hybrid work options, and we pride ourselves on flexible schedules that help you balance professional and personal demands. We believe that supporting our customers is a top priority and trust that you and your manager will collaborate to create a schedule that achieves this goal.

 

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.

 

HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

 

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