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Industry Jobs
eCommerce Specialist
HALO
Remote
We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. With over 2000 employees, 1,100 Account Executives and 40+ sales offices across the United States, HALO is the global leader of our $25B industry.
HALO is looking for an eCommerce Specialist to own the performance and growth of a portfolio of live client online stores. You are the strategic performance partner and responsible for assigned client stores success. You track how each store is performing, dig into the analytics, spot what is working and what is not, and turn that into clear recommendations that improve the customer experience and grow the business. This role combines analysis, performance storytelling, and cross-functional partnerships.
Success in this role means going beyond reporting numbers. You review traffic, conversion, revenue, promotions, and user behavior, connect the data to what shoppers are experiencing, and translate it into a clear story with a recommended next step. You are proactive, analytical, and organized, which allows you to manage a portfolio of stores at different service levels and keep every one of them moving forward.
You are also the strategic leader for incoming requests. When a client’s need or request comes in, you assess what they are trying to accomplish, determine whether it fits a standard solution or calls for a custom one, and explain what each path means for scope, effort, and timeline. From there you coordinate the right teams to build, test, and deliver, monitor progress, and follow through to make sure the work gets done and gets done well.
Above all, you take ownership of the performance and operational health of assigned stores. You do not wait for clients to ask. You surface opportunities early, prioritize by impact, and drive recommendations and requests through to results by partnering with the teams who execute them.
Responsibilities:
• Partner with account managers, web content, and technical support teams to move approved work forward, track commitments, surface blockers, and escalate when follow-through is at risk. You own the success of the webstore.
• Drive successful promotions and launches. You’re leading from setup through launch and consistently provide outcome review, measuring impact and capturing lessons learned.
• Lead performance oversight and growth recommendations for a portfolio of live eCommerce stores, keeping each one visible, healthy, and moving toward its goals.
• Build, maintain, and review analytics dashboards, tracking core KPIs such as traffic, conversion, revenue, average order value, search behavior, and user engagement on a regular cadence.
• Identify shifts, trends, friction points, growth opportunities, and surface risks and anomalies before they become problems.
• Review site feedback and user experience data to spot usability issues, broken paths, and confusing journeys, and translate them into prioritized recommendations.
• Make data-backed recommendations for content, merchandising, navigation, promotions, and user experience, prioritized by business value, customer impact, and effort, with each tied to an expected outcome.
• Tell the performance story for each store: what happened, why it happened, what it means for the customer, and what should happen next.
• Confidently lead client meetings and incoming webstore requests and needs, identify what the client is really trying to accomplish, and scope the right solution, whether it is a standard offering or a custom build, along with what each option means for scope, effort, and timeline.
• Coordinate delivery from intake through completion: engage the appropriate teams to build, QA, and launch the work, monitor progress, and follow through to make sure it gets done correctly and on time.
• Prepare the performance summaries, insights, visuals, and recommendations that anchor quarterly business reviews (QBRs), helping account teams lead stronger client conversations.
• Share insights and winning ideas across your portfolio and with peers, so a win for one client becomes an opportunity for others.
• Align your level of attention, cadence, and reporting to each client’s tier and priority.
• Other duties as assigned.
Requirements
• 3+ years of experience in eCommerce, digital analytics, account management, or a related field working with online stores or digital programs.
• Strong analytical skills and comfort working in analytics platforms such as Google Analytics (GA4), with the ability to turn data into clear, actionable insight.
• A proven ability to translate numbers into a story: what happened, why, and what to do about it.
• Experience making and prioritizing recommendations that improve conversion, user experience, and revenue, with an eye toward conversion rate optimization (CRO).
• Understanding of eCommerce fundamentals, including merchandising, promotions, navigation, search, and the online customer journey.
• Ability to scope incoming requests into clear solutions, distinguish standard offerings from custom work, and coordinate delivery across multiple teams through QA and launch.
• A strong eye for the customer experience and how design, content, and site behavior shape it.
• Proven ability to independently own a portfolio, stay organized across multiple accounts, and deliver on deadline with minimal direction.
• Resourceful and proactive, with sound judgment on what to prioritize and when to escalate.
• Excellent written and verbal communication skills, with high confidence in client-facing conversations and the ability to lead and explain performance and recommendations to non-technical audiences.
• High confidence partnering with cross-functional teams and holding others accountable for follow-through without owning every task yourself.
• Familiarity with quarterly business reviews (QBRs) or client reporting is a plus. Familiarity with site feedback or user experience tools and basic SEO concepts is a plus.
• Highly detail oriented and organized, able to manage multiple priorities and deadlines with a high level of accuracy.
• Strong work ethic with the ability to work independently under minimal supervision and collaboratively within a cross-functional team.
• Ability to work well under pressure and meet deadlines. Occasional overtime may be required to support launches or critical issues.
Education:
• Bachelor’s degree in marketing, business, information technology, analytics, or a related field, or an equivalent combination of education and experience.
Compensation: The estimated salary range for this position is between $60,000 – $70,000 annually. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate’s work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.
Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).
Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system.
Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available.
More about HALO
At HALO, we unleash the energy of our client’s brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry.
- Career Advancement: At HALO, we love promoting from within. Internal promotions have been the key to our exponential growth in the last few years. With so many industry leaders at HALO, you’ll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO’s influential global network, leadership experiences, and diverse thinking.
- Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday’s limit. Diversity is the source of our creativity and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable.
- Recognition: You’re going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you’ll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands.
HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.
HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.
HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.
eCommerce Implementation Specialist
HALO
Remote
We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. With over 2000 employees, 1,100 Account Executives and 40+ sales offices across the United States, HALO is the global leader of our $25B industry.
HALO is looking for an eCommerce Implementation Specialist who thrives in a fast-paced environment to build and launch websites using our enterprise ecommerce platform. You own the build from kickoff through go-live, turning client requirements and brand direction into a polished, fully functional website. You equally manage building, problem solving, and partnering with clients.
Success in this role means understanding how a website is built. You will work with UI/UX design, responsiveness, and platform configuration, so proficiency with HTML, CSS, and JavaScript is important. You’re exceptionally skilled, resourceful, and accountable, which allows you to support several websites builds in parallel.
Above all, you take full ownership of what you do. You’re someone who takes responsibility for a project and will consistently deliver quality work on time with minimal direction. You use the resources and people around to solve problems, escalate early, and launch successful projects.
Responsibilities:
- Own the end-to-end build of eCommerce websites, from project kickoff through launch, translating requirements and brand direction into a complete, fully functional storefront.
- Design and build responsive storefronts across desktop and mobile, using HTML, CSS, and JavaScript to configure layout, navigation, content, and the overall user experience.
- Configure and validate core store functionality, including product catalog, search, cart and checkout, customer flows, custom domains, analytics, SEO, and third-party integrations.
- Troubleshoot build and functionality issues within the platform, using available documentation, tools, and internal resources to resolve them efficiently.
- Recognize when work falls outside platform capabilities and requires a developer or SME, and escalate early with clear, complete context to keep timelines on track.
- Review and validate requirements before building, identifying gaps, risks, and dependencies up front and asking the right questions to confirm the approach.
- Accountable for the build timeline, workload, keeping status, progress, risks, and blockers visible to the project team for all webstore work including external development and integration teams.
- Perform quality assurance on your own work throughout the build and support formal testing, identifying and resolving issues before client review and launch.
- High confidence as the technical point of contact in client conversations, demonstrating the website, explaining functionality in clear terms, and answering build and design questions.
- Document your work and deliver a clean handoff at launch to the teams that support the store after go-live.
- Other duties as assigned.
Requirements
- 4+ years of experience building, configuring, or implementing eCommerce websites, or web applications.
- Hands-on experience with UI/UX design, front-end development, configuring online stores or websites on a robust enterprise, SaaS, or custom ecommerce platform.
- Working proficiency in HTML, CSS, and JavaScript, with the ability to read, write, and troubleshoot front-end code.
- A strong eye for design and the ability to translate brand direction into clean, responsive, on-brand storefronts across devices.
- Proven ability to independently own a project from start to finish, stay organized, and deliver on deadline with minimal direction.
- Resourceful problem-solving skills, with sound judgment on when to solve an issue independently and when to escalate for support.
- Familiarity with eCommerce and B2B integration concepts such as single sign-on (SSO), punchout and procurement integrations, APIs, and data feeds is a plus.
- Excellent written and verbal communication skills, with confidence in client-facing conversations and the ability to explain technical concepts to non-technical audiences.
- Highly detail oriented and organized, with the ability to manage multiple builds and deadlines with a high level of accuracy.
- Strong work ethic with the ability to work independently under minimal supervision and collaboratively within a cross-functional team.
- Ability to work well under pressure, meet deadlines, work overtime or off-hours when required.
Education:
- Bachelor’s degree in information technology, communications, business, or a related field required
Compensation: The estimated salary range for this position is between $50,000 – $80,000 annually. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate’s work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.
Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).
Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system.
Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available.
More about HALO
- At HALO, we unleash the energy of our client’s brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry.
- Career Advancement: At HALO, we love promoting from within. Internal promotions have been the key to our exponential growth in the last few years. With so many industry leaders at HALO, you’ll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO’s influential global network, leadership experiences, and diverse thinking.
- Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday’s limit. Diversity is the source of our creativity and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable.
- Recognition: You’re going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you’ll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands.
- Flexibility: We pride ourselves on flexible schedules that help you find a balance between professional and personal demands. We believe that supporting our customers is the priority and trust that you and your manager will find a schedule to achieve that priority.
HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.
HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.
HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.
Promo National Sales Leader
Raining Rose, Inc.
Raining Rose - Cedar Rapids, IA 52403
Description
SUMMARY
The Promo National Sales Leader reports to the Chief Sales Officer and leads the national promotional sales team, setting the strategies, policies, forecasts, and budget recommendations that drive revenue growth and strengthen Raining Rose’s competitive position. The role hires, develops, and coaches sales staff. It also partners with representatives to build key customer relationships, negotiate, and close deals, and maintains strong ties with suppliers, distributors, and industry contacts. Working with the Sales Enablement Manager, this leader manages the product catalog and guides pricing
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
ESSENTIAL DUTIES AND RESPONSIBILITIES (include but are not limited to the following)
- Display and promote company values (ASPIRE: Attitude, Safety, Passion, Integrity, Relationship, and Evolve)
- Develop, coach, and train staff.
- Plan and review results and expectations with sales team on regular basis
- Develop strategies and policies to achieve the company’s future goals.
- Provide input on pricing for products and services offered.
- In collaboration with the Sales Enablement Manager, you will manage the product catalog including new product development, modifications, and discontinued products.
- Meet with customers, assist sales representatives with developing and maintaining relationships, negotiating, and closing deals.
- Attend tradeshows to promote products.
- Provide excellent customer service.
- Problem resolution with creative thinking and clear communication
- Accurately forecast annual, quarterly, and monthly revenue streams
- Make recommendations on annual operating budget for the sales team.
- Identify opportunities and problems whether technological, financial, service field and develop strategic planning process to approach them.
- Evaluate Sales personnel relative to the needs of the business and hire appropriately.
- Organize regular Sales meetings and build an environment in which employees willingly produce maximum work.
- Produce sales materials and content and implement it in a planned manner to reach a specific class of customers.
- Responsible for developing sound relationships with key suppliers, distributors, and other industry contacts.
- Plan and assign work to others on the team based on talents and strengths.
- Recommend process improvements for increased efficiencies.
- Firm understanding and compliance with company’s Good Manufacturing Practices and Safe Practices
- Regular attendance
- Other duties as assigned.
Qualifications
REQUIRED SKILLS AND ABILITIES
- Ability to work well and communicate clearly with others in all levels of the business.
- Strong written and verbal communication skills with prevalent professional demeanor
- Ability to mentor, train, motivate, direct, and empower a team.
- Strategic visionary
- Ability to handle sensitive and confidential situations and documentation.
- Confident
- High ethical standards
- Highly motivated
- Excellent planning and organizational skills
- Goal oriented
- Ability to act as a Change Agent to implement new ways of thinking.
- Exhibit sound and accurate judgment
- Results and action-oriented
- Ability to work effectively across departmental teams.
- Intermediate level computer literacy
- Mathematical aptitude
- Proficient in Microsoft Office Suite Products and ability to learn new systems quickly.
EDUCATION AND/OR EXPERIENCE
- Bachelor’s degree in a relatable field preferred
- A valid driver’s license for occasional travel is required.
- A minimum of 2+ years of management and/or leadership experience required.
- A minimum of 3+ years of experience in a relatable field required.
- Experience in contract negotiation preferred.
- Experience with business process improvement teams and initiatives preferred.
- Experience with ERP software preferred.
- Experience with quoting projects, product cost analysis and ROI preferred.
- Knowledge of functional business processes preferred.
PHYSICAL REQUIREMENTS/ WORKING ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Sit an average of 7-8 hours per day.
- Stand an average of less than 1 hour per day.
- Walk an average of less than 1 hour per day.
- Required Movements:
- Bend/Stoop – Rarely (1-2 times per day)
- Squat – Rarely (1-2 times per day)
- Weight Carried:
- 11-25lbs – Rarely (1-2 times per day)
- Up to 10 lbs – Rarely (1-2 times per day)
- Weight Lifted:
- 11-25lbs – Rarely (1-2 times per day)
- Up to 10 lbs – Rarely (1-2 times per day)
- Hands Used for Repetitive Action:
- Simple/light grasping (right hand) – Frequently (5-24 times per hour)
- Fine dexterity (both hands) – Constant (greater than 25 times per hour)
Customer Service Representative
Raining Rose, Inc.
Raining Rose - Cedar Rapids, IA 52403
Description
SUMMARY
The Customer Service Representative Level 1 at Raining Rose Promos is responsible for making sure distributors have an amazing ordering experience with our company. Our customers can go anywhere to order promotional products, but when they choose Raining Rose, it’s because of our award-winning service. The ideal candidate has a positive attitude (especially when faced with a challenge), can provide information in a clear and friendly way, and has a lot of attention to detail.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Display and promote company values (ASPIRE: Attitude, Safety, Passion, Integrity, Relationship and Evolve).
- Answer phones with positive energy and professionalism, ensuring complete resolution of the customers’ needs in the call.
- Answering customer correspondence clearly and completely, with appropriate attention to urgency and priority.
- Accept and process sample requests.
- Respond to customer questions about inventory, product features, shipping, and catalog pricing.
- Consistently display ownership of customer orders including:
- Reaching out for missing information, updating orders as needed
- Reaching out for art and proof approvals
- Internally proofing orders for errors
- Timely communication on inventory or other order issues – make sure issues don’t turn into problems for our customers’ customers.
- Use discretion to loop in a Sales Representative or the Customer Support Manager to resolve complaints or land large projects.
- Recommend process improvements for increased efficiencies.
- Firm understanding and compliance with company’s Good Manufacturing Practices and Safe Practices.
- Regular Attendance is an essential function of this position.
- Other duties as assigned.
Qualifications
REQUIRED SKILLS AND ABILITIES
- Outstanding customer service skills
- Strong written and verbal communication skills with prevalent professional demeanor
- Ability to work both independently and as a part of a team.
- Creative and innovative
- Ability to work in a fast paced, rapidly changing, and regulated environment.
- Well-developed interpersonal skills around relationship-building and conflict-resolution.
- Detail-oriented.
- Effective time management with the ability to prioritize, ask for help when needed.
- Exhibit good judgment when it comes to doing the right thing for your team, the company, and our customers.
- Ability to work effectively across departmental teams.
- Ability to use or learn new technical systems for communication, order entry and others.
EDUCATION AND/OR EXPERIENCE
- Associates’ degree in a relatable field preferred.
- A minimum of 1+ years’ experience in Customer Service.
- Experience with ERP software preferred.
- Knowledge of functional business processes preferred.
PHYSICAL REQUIREMENTS/ WORKING ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Sit an average of 7-8 hours per day.
- Stand an average of less than 1 hour per day.
- Walk an average of less than 1 hour per day.
- Required Movements:
- Bend/Stoop – Rarely (1-2 times per day)
- Squat – Rarely (1-2 times per day)
- Weight Carried:
- Up to 10 lbs – Rarely (1-2 times per day)
- Weight Lifted:
- Up to 10 lbs – Rarely (1-2 times per day)
- Hands Used for Repetitive Action
- Simple/light grasping (both hands) – Frequently (5-24 times per hour)
- Fine dexterity (both hands) – Constant (greater than 25 times per hour)
- Job requires wearing personal protective equipment as necessary.
- Personal Protective Equipment Required:
Safety glasses when in required areas.
Sales Directors
St Regis Group
Candidates must reside within their assigned territory
Sales Director
Territory: West – CA and surrounding states.
Territory: Midwest /(SRG Offices IL, Itasca 60143)
Location Requirement: Candidates must reside within their assigned territory.
Position Overview
SRG (St Regis Group) is looking for two motivated Sales Directors to drive sales growth and strengthen customer relationships within their assigned territory; reporting to the Senior Vice President Sales.
As a Sales Representative, you will be the face of SRG in your territory, representing our full portfolio of awards, recognition products and giftware. You will work closely with key accounts and our network of multi-line sales representatives to identify opportunities, develop relationships and achieve territory sales goals. The travel requirement will be for a mix of key account visits and industry trade shows in your territory.
This is a hands-on sales role for someone who is organized, data and relationship-focused and motivated by achieving measurable results.
Key Responsibilities
- Act as a primary point of contact and brand representative for SRG within the assigned territory.
- Execute SRG corporate sales plan using the data available to you for your territory.
- Work in tandem with the SRG marketing team to support your sales goals in your designated territory.
- Build and maintain strong relationships with assigned key accounts and all customers in your territory.
- Identify new business opportunities and expand existing customer relationships.
- Work closely with multi-line sales representatives in the territory to support sales initiatives, provide product information and maximize opportunities for the SRG product line.
- Be a SRG brand ambassador.
- Present SRG’s awards, recognition and giftware products to customers, prospects and industry partners.
- Attend customer meetings, account presentations, product knowledge (PK) sessions industry events and trade shows within the assigned territory or outside the territory if the occasional need arises.
- Monitor territory activity, customer needs and market trends and communicate opportunities back to the SRG team.
- Mine the data available to you to seek out and create sales opportunities.
- Collaborate with internal teams (inside sales, customer service, marketing and operations) to ensure a positive customer experience and support successful sales initiatives.
- Report back to HQ on market, customer and product specific feedback.
- Respond to customers and fellow SRG team members in a timely manner.
- Expand the ethos of SRG customer obsession.
- Travel throughout the assigned territory, with travel expected to be approximately 50% depending on business trends and customer needs.
Qualifications & Skills
- Proven track record of achieving sales goals, targets or business objectives.
- Strong communication, presentation and relationship-building skills.
- Excellent data analytic skills with data presented.
- Excellent organizational and time-management skills.
- Ability to work independently, prioritize activities and manage multiple accounts and opportunities.
- Strong business development and customer service skills.
- Industry experience within the assigned territory is considered an asset.
- Must be willing and able to travel regularly throughout the assigned territory.
- Must reside within the assigned territory.
- A valid driver’s license and ability to travel throughout the territory is required.
Salary
Salary Packager will be based on experience and existing industry network/relationships .
What We’re Looking For
We are looking for a results-oriented sales professional who enjoys building relationships, identifying opportunities and growing business. The successful candidate will be comfortable working independently while collaborating with SRG’s internal teams and multi-line sales representatives to achieve territory objectives.
Apply now
Account Manager- Commercial Print
Fineline Printing Group
Indianapolis, IN
- Guarantee satisfaction and value for our customers.
- Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth.
- Provide the level of service that results in customer retention.
- Maintain personal productivity and quality standards that make possible attractive financial returns so that the company may continue to provide excellent service to our customers and ensure job security and career growth to our staff.
- You are responsible for supporting the company vision and mission. Because you will be in contact with current and prospective customers, and you are in a strong position to influence customer satisfaction and our company prosperity, this position requires tact, sensitivity, and professionalism. Utilize CRM software, including Salesforce Cloud, to manage client information, track sales activities, and automate follow-ups efficiently.
- Serve as the primary customer contact, address questions and concerns, resolve issues, and maintain proactive communication to support satisfaction and retention.
- Receive and review job specifications and artwork; coordinate with Estimating, Promotional Products and Apparel, and Technical Solutions to develop accurate quotes and appropriate product recommendations, including Finelink updates.
- Prepare and deliver estimates, review specifications for accuracy, and communicate recommended changes to the customer or Senior Account Manager.
- Create and maintain accurate job tickets, supporting materials, and engineering updates in E-32; ensure customer supplied components are available to meet production schedules.
- Coordinate proofs, approvals, revisions, and customer samples with Prepress and Production.
- Attend daily production meetings, monitor job progress, communicate schedule changes, and update delivery dates in production reports.
- Review estimates, final job specifications, alterations, and overs; release complete billing information to Accounts Receivable within four business days of shipment or mailing and resolve invoicing questions.
- Review inventory and conduct timely outreach regarding replenishment, repeat orders, and upcoming customer needs.
- As a limited part of the regular workflow, proactively identify upcoming opportunities based on historical orders, anticipated reorders, and customer needs not yet uncovered.
- Follow up on open quotes and recommend relevant Fineline products and services to support profitable growth within assigned accounts, coordinating with the Senior Account Manager or sales leadership.
- Coordinate customer meetings, agendas, and action items
- Support Senior Account Managers with estimates, reports, customer communication, presentations, demonstrations, and stewardship meetings.
- Maintain accurate customer records, growth opportunities, outreach, and follow up activity in SharpSpring; contribute to assigned account growth goals while maintaining service and execution standards.
- Provide coverage for other Account Managers and answer phones as needed.
- Maintain required records and follow established Fineline processes, safety requirements, work instructions, and departmental housekeeping standards.
- Accountability – Assumes responsibility for successfully accomplishing work objectives and delivering business results; setting high standards of performance for self and others.
- Adaptability – Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
- Client Focus – Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organizational needs.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Mutual Trust – Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
- Revenue Growth Awareness: Recognize and act on opportunities within existing accounts by reviewing historical orders, anticipating upcoming needs, uncovering additional opportunities, and following up on quotes while maintaining customer service and project execution standards.
- Results Oriented: Knowing what results are most important to achieving overall department and organizational goals and organizing resources to accomplish them. Setting high goals for group accomplishments and using measurement methods to monitor progress; tenaciously working to meet or exceed goals while deriving satisfaction from achievement and continuous improvement.
- Time Management: Managing own time and time of others, ensuring work is completed efficiently & timely.
- Fostering Teamwork: As a team member, the ability and desire to work cooperatively with others on a team; as a team leader, the ability to demonstrate interest, skill, and success in getting groups to learn to work together.
- Commercial Awareness: Recognize opportunities to support profitable growth within existing accounts by understanding customer needs, recommending relevant solutions, and following through on opportunities while maintaining a strong service focus.
- Education: Minimum – High School diploma. Some college preferred.
- Professional Experience: Three to five years of experience with a broad knowledge of offset printing and associated processes is highly preferred
- Must be able to: (1) read and interpret documents such as estimates, work orders and procedure manuals, (2) clearly communicate, in writing and verbally, job specifications, (3) add, subtract, multiply, and divide in all units of measure.
- Must possess outstanding interpersonal skills to effectively interact with external and internal customers.
- Must be proficient in the basics of all software programs required to perform job functions. Specific ones include:
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Enterprise-32 (Preferred)
- CRM Utilization (SharpSpring, SalesForce, Hubspot, etc.)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Having experience in the print industry is vital and a requirement to this position. Do you have print industry experience? How many years?
Promotional Products Sales Representative
Plio Marketing
Oregon
Promotional Products Sales Representative
High Commission | Uncapped Earning Potential | Inside Sales & Accounting Support
Turn Your Relationships into Revenue
Are you an experienced promotional products sales professional looking for an opportunity to grow your business and maximize your earning potential?
We are looking for an entrepreneurial, results-driven sales professional to help expand our promotional products business.
Ideally, you have 5+ years of industry experience
and an established book of business, but we are equally interested in motivated salespeople with the drive and relationships to build one.
Our model is simple: You focus on selling and growing customer relationships. We provide the inside sales and accounting support to help you succeed.
With a highly competitive commission plan and the infrastructure to support your sales efforts, this is an opportunity to focus on what you do best: developing business, serving customers, and generating revenue.
What You’ll Do:
Develop new business and build long-term relationships with corporate clients and other promotional products buyers.
Leverage your existing book of business and industry connections to generate sales.
Identify new opportunities, prospect for clients, and grow revenue.
Recommend promotional products and branded merchandise solutions tailored to customer needs.
Manage customer relationships and drive business from initial contact through order placement and repeat sales.
Build a sustainable book of business while capitalizing on opportunities within the promotional products industry.
What We’re Looking For:
Ideally, 5+ years of experience in promotional products sales or a related industry.
An existing book of business is a plus, regardless of size.
A demonstrated ability to develop relationships, generate opportunities, and close sales.
Strong communication, negotiation, and account management skills.
An entrepreneurial mindset and the motivation to grow your business.
The ability to work independently while collaborating with a team dedicated to customer satisfaction.
What We Offer
A highly competitive commission plan designed to reward sales performance and growth.
Uncapped earning potential tied to your ability to generate business.
Inside sales support to assist with quotes, order coordination, customer service, and day-to-day sales administration.
Accounting support to handle invoicing, billing, and other accounting functions.
More time to focus on prospecting, selling, and building customer relationships instead of administrative tasks.
The opportunity to bring your existing accounts and develop new business with the support of an established operation.
Ready to Grow?
If you’re an experienced sales professional who wants the freedom to build your business, the support to focus on selling, and a commission plan that rewards your results, we’d like to hear from you.
Bring your relationships, your experience, and your ambition. We’ll help you focus on growing the business.
Contact us today to learn more about this opportunity.
Apply nowSenior Corporate Sales Associate
Crown Awards Inc.
New York
Senior Corporate Sales Associate
Hybrid – Westchester County, NY / Remote
Join Crown Awards, the world’s largest E-Commerce awards company, and help us expand our relationships with leading corporations and national organizations.
We are seeking an accomplished Senior Sales Representative with extensive experience developing and managing large corporate programs. The ideal candidate is a proven business developer who can identify opportunities, build relationships with senior decision-makers and manage complex, high-volume accounts from initial presentation through implementation.
Responsibilities
- Develop new business with large corporations and national organizations
- Create customized awards, recognition and branded merchandise programs
- Build relationships with executives, human resources, sales leadership, marketing and procurement teams
- Prepare and deliver compelling presentations and proposals
- Manage large, complex programs while identifying opportunities for continued growth
- Partner with Crown Awards’ design, production and customer-service teams to deliver exceptional results
Qualifications We’re Looking For
- Significant success in corporate or national-account sales
- Extensive experience selling large, customized programs
- Strong prospecting, presentation, negotiation and relationship-building skills
- Ability to develop new accounts and expand existing relationships
- Experience in awards, recognition, promotional products, branded merchandise or a related industry is strongly preferred
- A motivated, professional and results-oriented approach
What We Offer
- Excellent base salary
- Generous commission opportunity
- Comprehensive benefits
- Hybrid schedule combining our Westchester office with working from home
- The resources, reputation and capabilities of the world’s largest awards company
- An opportunity to build significant national corporate business with a well-established industry leader
If you We are looking for a senior sales professional who knows how to turn relationships and ideas into successful, long-term corporate programs.
Apply by submitting your résumé and a brief description of the major corporate programs or national accounts you have developed and managed.
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: Hybrid remote in Hawthorne, NY 10532
Account Coordinator
BRAND+AID®
Utah
ACCOUNT COORDINATOR
Salt Lake City, UT | Full-Time | In-Office
$48,000–$58,000 + Benefits
THE OPPORTUNITY
Want to learn the branded merchandise business from the inside out?
This is where you start.
Brand+Aid is looking for an exceptionally organized, energetic Account Coordinator to support our sales team and help turn great ideas into beautifully executed work for some of the world’s most recognizable brands.
You’ll work alongside our Account Managers and Account Executives on everything from client requests and product research to presentations, estimates, samples, order details, and follow-up.
You’ll learn how products are sourced, how ideas become presentations, how margins work, how client relationships are built, how projects move into production—and how exceptional service turns one project into a long-term client.
This is not an administrative dead end.
We’re looking for someone who wants to learn the business, become exceptional at it, and eventually grow into managing accounts of their own.
If you’re curious, ridiculously organized, comfortable moving quickly, good with people, and get a strange amount of satisfaction from making someone else’s day easier, keep reading.
WHAT YOU’LL OWN
ACCOUNT + SALES SUPPORT — 35%
- Support Account Managers and Account Executives with day-to-day client needs
- Help manage incoming client requests and keep projects moving
- Prepare estimates, presentations, product information, and supporting materials
- Coordinate samples and product requests
- Maintain accurate project and client information in our systems
- Help make sure follow-ups happen when they’re supposed to
- Keep the sales team organized, prepared, and one step ahead
PRODUCT RESEARCH + SOURCING — 25%
- Research products, vendors, decoration methods, pricing, and availability
- Help source merchandise that fits the client’s brand, budget, timeline, and objective
- Communicate with supplier partners to gather accurate information
- Identify interesting products and ideas—not simply the first thing that comes up in a search
- Build your knowledge of products, suppliers, decoration techniques, packaging, and what’s possible
CLIENT EXPERIENCE — 20%
- Communicate professionally and warmly with clients
- Respond quickly and accurately to questions and requests
- Coordinate samples, presentations, meetings, and follow-up
- Help create the kind of client experience that makes people want to work with Brand+Aid again
- Learn our clients’ brands, preferences, and expectations
PROJECT + SYSTEM MANAGEMENT — 20%
- Enter and maintain accurate information in Commonsku and other systems
- Track open estimates, presentations, approvals, samples, and next steps
- Partner with Production and Operations once projects are approved
- Keep files, notes, client information, and project details organized
- Catch missing information before it becomes a problem
- Help improve processes as you learn them
WHAT SUCCESS LOOKS LIKE
In your first 30 days:
You’re learning Brand+Aid’s clients, systems, products, vendors, terminology, and workflow. You understand how a client request moves from idea → presentation → estimate → order → production.
By 90 days:
You’re confidently supporting multiple accounts, building estimates and presentations, researching products, coordinating samples, communicating with vendors and clients, and keeping projects organized without constant direction.
By 6 months:
Your Account Managers trust you completely. You anticipate what they need, clients recognize your name, you understand our margin expectations and production process, and you’re beginning to take ownership of smaller client relationships and projects.
And if you’re exceptional?
We’re going to start talking about your path to Account Manager.
YOU’LL PROBABLY CRUSH THIS JOB IF…
- You’re extremely organized
- You genuinely like helping people
- You communicate clearly and confidently
- You’re curious and ask good questions
- You’re resourceful—you’ll look for the answer before declaring something impossible
- You learn software quickly
- You’re comfortable juggling a lot of moving pieces
- You notice details other people miss
- You can shift priorities without falling apart
- You follow through without being chased
- You have good taste and understand that not every product is right for every brand
- You like working collaboratively
- You’re comfortable receiving feedback and getting better quickly
- You’re ambitious and want to grow
And maybe most importantly:
You care a LOT.
About the client. About the work. About your teammates. About getting it right.
EXPERIENCE WE’D LOVE TO SEE
- 1–3 years of experience in account coordination, customer service, sales support, project coordination, hospitality, retail, agency work, or another client-facing environment
- Excellent written and verbal communication
- Strong organizational and time-management skills
- Comfort learning and working across multiple software platforms
- Strong working knowledge of spreadsheets and presentations
- Ability to manage multiple projects and deadlines simultaneously
- A genuine interest in brands, products, design, culture, marketing, or creative work
Experience with Commonsku, promotional products, branded merchandise, apparel, print, packaging, events, experiential marketing, advertising, or an agency environment is a major plus.
But we’re much more interested in smart, capable, curious people than checking every box on a resume.
WHERE THIS CAN GO
We want people to build careers here.
Our sales career path looks like:
Account Coordinator → Account Manager → Account Executive
An exceptional Account Coordinator learns the fundamentals of our business and earns increasing ownership of projects and client relationships.
An Account Manager owns and grows existing client relationships.
An Account Executive develops major relationships, drives significant revenue, and brings new opportunities into Brand+Aid.
You don’t have to know everything on day one.
You do have to want to learn.
THE GOOD STUFF
- 80% employer-paid employee health insurance
- Dental + vision coverage
- Paid time off + paid holidays
- Paid sick leave
- Paid parental leave
- 401(k)
- Professional development + industry education
- Summer Fridays + seasonal flexibility
- Team events, vendor showcases + industry experiences
- A creative headquarters in Salt Lake City
- Access to some seriously good branded merchandise
- Real opportunities to learn, take ownership, and grow as Brand+Aid grows
ABOUT BRAND+AID
We make brands impossible to ignore.
Brand+Aid® is a design-first promotional marketing agency based in Salt Lake City. Since 2011, we’ve helped some of the world’s most recognizable brands turn ideas into physical experiences people actually want to keep.
We create custom merchandise, gifting programs, packaging, events, brand experiences, company stores, and beautifully executed things that don’t always fit neatly into a category.
We are not a swag company.
We’re designers, problem-solvers, producers, brand nerds, relationship builders, and professional figure-it-outers. We obsess over details, move quickly, care deeply about the work, and believe great ideas can come from anyone.
Our clients range from ambitious emerging brands to global names.
Brand+Aid is woman-owned, WBENC certified, independently built, and proudly headquartered in Salt Lake City.
We’re a small, ambitious team with high standards and very little interest in doing things the way they’ve always been done.
If you’re looking for beige cubicles, endless approvals, and “that’s not my job,” we’re probably not your people.
If you want to make cool products with smart, creative humans – and help build what comes next – we should talk.
HOW TO APPLY
Send us your resume.
And because we’d rather learn something about you than read another generic cover letter, answer this:
Tell us about the best client or customer experience you’ve ever personally delivered. What did you do that made it exceptional?
We can’t wait to meet you.
Apply nowAccount Manager
BRAND+AID®
Remote
ACCOUNT MANAGER
Salt Lake City, UT (or Remote) | Full-Time
$70,000–$85,000 Base + Performance Incentive + Benefits
THE OPPORTUNITY
Great account management isn’t about taking orders.
It’s about building relationships so strong that you become part of the client’s team.
Brand+Aid is looking for an experienced Account Manager to own, protect, and grow a portfolio of client relationships.
You’ll become the person who understands the client’s brand, remembers what they loved last year, knows what’s coming next, brings ideas before they’re requested, and makes complicated projects feel remarkably easy.
Our clients trust us with major launches, gifting programs, custom merchandise, events, company stores, packaging, and projects that occasionally begin with, “We don’t know if this is possible, but…”
Your job is to turn that trust into exceptional work – and long-term relationships.
This role sits at the intersection of client service, creative thinking, project leadership, and commercial responsibility.
You won’t simply manage accounts.
You’ll grow them.
WHAT YOU’LL OWN
CLIENT RELATIONSHIPS — 35%
- Own day-to-day relationships across an assigned portfolio of Brand+Aid clients
- Become deeply familiar with each client’s brand, business, preferences, calendar, and goals
- Lead client communication, meetings, presentations, and follow-up
- Build relationships across multiple stakeholders within client organizations
- Anticipate needs rather than waiting for requests
- Become a trusted, responsive, creative extension of the client’s team
- Protect the relationship when challenges arise
ACCOUNT GROWTH — 25%
- Grow existing accounts through exceptional service, proactive ideas, and strategic outreach
- Identify new departments, programs, events, gifting opportunities, and stakeholders within existing clients
- Build account plans for key relationships
- Maintain healthy pipeline and forecast visibility
- Partner with leadership on revenue goals and growth opportunities
- Understand and protect Brand+Aid’s margin expectations
- Know the difference between revenue that’s exciting and revenue that’s actually good business
CREATIVE + STRATEGIC SALES — 20%
- Translate client objectives into thoughtful merchandise and brand experiences
- Write clear creative briefs for our design team
- Collaborate with Creative on presentations, concepts, and pitches
- Source and curate products with intention
- Present recommendations confidently—not simply email a catalog
- Help clients make smart decisions around budget, quantity, timing, design, packaging, and execution
PROJECT LEADERSHIP — 20%
- Own projects through estimate, presentation, approval, and handoff into production
- Partner closely with Account Coordinators, Creative, Production, and Operations
- Keep client expectations aligned with timelines and budgets
- Maintain accurate information in Commonsku and our sales systems
- Catch problems early and communicate proactively
- Ensure internal teams have the information they need to execute successfully
- Stay accountable for the client experience through final delivery
WHAT SUCCESS LOOKS LIKE
In your first 30 days:
You’re learning your accounts, our systems, our margin expectations, our manufacturing ecosystem, and how Brand+Aid approaches creative selling and client service.
By 90 days:
You confidently own your client relationships, manage projects with limited oversight, maintain a healthy pipeline, collaborate effectively with internal teams, and proactively bring ideas to your accounts.
By 6 months:
Your clients trust you. Your accounts are growing. Your pipeline is healthy. Your projects meet margin expectations. You’re generating opportunities rather than simply processing requests – and your internal teammates know they can rely on you.
YOU’LL PROBABLY CRUSH THIS JOB IF…
- Relationships are your superpower
- You’re commercially minded and genuinely service-oriented
- You remember details about people and brands
- You can walk into a client meeting and build trust quickly
- You’re proactive rather than reactive
- You have strong taste and know how to curate
- You’re comfortable talking about budgets and margins
- You can manage several major projects without losing the plot
- You communicate bad news early instead of hoping it disappears
- You’re collaborative and know great work requires a team
- You’re competitive without being territorial
- You genuinely enjoy helping clients succeed
- You take ownership
Most importantly, you understand that the relationship is the business.
EXPERIENCE WE’D LOVE TO SEE
- 3–5+ years in account management, client services, sales, agency work, promotional products, branded merchandise, experiential marketing, advertising, or a related field
- Demonstrated experience owning and growing client relationships
- Strong presentation and communication skills
- Experience managing revenue, pipeline, budgets, or margin
- Excellent project-management and organizational skills
- Comfort working across CRM, project-management, and cloud-based systems
- Ability to collaborate effectively with creative and operations teams
Experience with Commonsku and the promotional products industry is a major plus.
Industry experience is valuable.
Exceptional relationship-building is mandatory.
WHERE THIS CAN GO
Our sales career path is:
Account Coordinator → Account Manager → Account Executive
An Account Manager proves they can successfully own and grow a meaningful book of business.
The next level is Account Executive: developing major opportunities, winning new business, building senior-level relationships, and driving significant profitable revenue for Brand+Aid.
THE GOOD STUFF
- 80% employer-paid employee health insurance
- Dental + vision coverage
- Paid time off + paid holidays
- Paid sick leave
- Paid parental leave
- 401(k)
- Professional development + industry education
- Summer Fridays + seasonal flexibility
- Team events, vendor showcases + industry experiences
- Creative headquarters in Salt Lake City
- Access to some seriously good branded merchandise
- Real opportunity to build your career as Brand+Aid grows
ABOUT BRAND+AID
We make brands impossible to ignore.
Brand+Aid® is a design-first promotional marketing agency based in Salt Lake City. Since 2011, we’ve helped some of the world’s most recognizable brands turn ideas into physical experiences people actually want to keep.
We create custom merchandise, gifting programs, packaging, events, brand experiences, company stores, and beautifully executed things that don’t always fit neatly into a category.
We are not a swag company.
We’re designers, problem-solvers, producers, brand nerds, relationship builders, and professional figure-it-outers.
Our clients range from ambitious emerging brands to global names.
Brand+Aid is woman-owned, WBENC certified, independently built, and proudly headquartered in Salt Lake City.
We’re a small, ambitious team with high standards and very little interest in doing things the way they’ve always been done.
If you’re looking for beige cubicles, endless approvals, and “that’s not my job,” we’re probably not your people.
If you want to make cool products with smart, creative humans – and help build what comes next- we should talk.
HOW TO APPLY
Send us your resume.
Skip the generic cover letter. Instead, tell us:
What’s the strongest client relationship you’ve ever built? How did you earn their trust – and what happened to the account because of it?
We can’t wait to meet you.
Apply nowAdd a job opportunity to our board.
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