Job Overview:
With an explosive 52% average growth rate over the past 3 years, Natural Trends has an immediate opening for one or more additional seasoned promo industry pros! We are seeking candidates skilled and proven in Order Entry/Processing and Sales Support, with specific experience in the promotional products industry, either on the supplier or distributor side.

The primary function of this full-time remote position is to receive, review and enter promotional product orders into QuickBooks; then forward and follow up with distributors on order confirmations and art layouts, as well as directing incoming phone calls to the appropriate department and/or Account Executive. This is an excellent opportunity for the candidate who thrives in a fast-paced deadline driven role, enjoys the variety of every order, and relishes the achievement of excellence in a synergistic and supportive team environment.

Qualifications & Skills:
• Must have a minimum of 2 years proven performance in order entry/processing in the promotional products industry (supplier or distributor side).
• Preferred candidate will be based in or able to work Mountain or Pacific Time zone hours.
• High level of professionalism in communication, attitude, and teamwork with peers, management and customers.
• Need very high attention to detail.
• Must have fast and accurate data entry skills to accurately process and proof custom orders.
• Cheerful phone presence, professional communication and comprehension skills.
• Skilled in Microsoft Office. QuickBooks or similar experience a big plus.
• Highly organized and self-directed and effective remotely.
• Enjoy accomplishing the task in a fast paced, deadline driven setting.
• Able to recognize, own, and learn from mistakes in a positive manner.
• Ability to work well in a team environment with zero drama.
Key Responsibilities:

Order Entry/Processing
• Receive custom orders and thoroughly proof details.
• Enter all order details into QuickBooks order system.
• Email order confirmations and art layouts for customer approval.
• Provide order status and tracking updates as needed.
• Develop deep product knowledge
Sales Support. Assist Account Executive with:
• Directing incoming phone calls to the correct department and/or Account Executive
• Order follow up, quote review, sample processing.
• Multi-Line rep inquiries and needs.
• Communication with art team on order questions
• Distributor inquiries and questions.

Why Join Us?
• Principled, value-based organization committed to excellence, integrity, and respect
• Supportive coach focused leadership model, and family first culture
• Rapidly growing company with exclusive products
• Synergistic and collaborative team environment
• Reputation of quality since 1999, longstanding ASI 5 Star and Sage A+ ratings.
• PTO, Paid Holidays, Health insurance, Profit Sharing, 401(k)
If you are a motivated order processing professional looking to grow with a wonderful company, we want to hear from you! Apply today by sending your resume to Careers@NaturalTrends.com.

Location: Dedham, MA

Job Type: Part-time

About Us:

Benjamin Martin Corporation is a leading manufacturer of picture frames, custom framing, and custom awards for the promotional products industry. We have been proudly manufacturing for over 50 years in Dedham, MA. Visit our website to learn more about our products: www.benjaminmartinframes.com.

Job Responsibilities:

• Order Processing & Invoicing: Create a high-volume number of invoices and purchase orders using QuickBooks.
• Shipping & Tracking: Generate UPS/FedEx shipping labels and provide customers with tracking information.
• Customer Communication: Answer calls, respond to emails, and provide updates on orders.
• Office Organization: Maintain files, process documents, and assist with general administrative tasks.
• Mailing & Marketing Support: Help with bulk mailings, including postcards, catalogs, and brochures.
• Research & Data Entry: Assist with customer research and database management.
• Other Tasks: Perform additional administrative duties as needed.

Required Skills & Qualifications:

• At least 2 to 5 years of office experience in an administrative or customer service role. Experience at a promotional product supplier/manufacturer, small business, or place with seasonal intensity is a bonus.
• Ability to multitask and work efficiently under pressure. We would like someone who likes tackling projects and easily switch gears.
• Proficiency in QuickBooks, Microsoft Office (Excel, Word, Outlook), and Adobe Acrobat.
• Strong organizational skills with high attention to detail.
• Excellent phone etiquette and professional communication skills.
• Friendly, team-oriented personality with a proactive mindset.

Why Join Us?

• Be part of a well-established company with a strong reputation.
• Work in a collaborative and friendly office environment.
• Gain valuable experience in customer service, shipping, and bookkeeping.

Apply Now! If you’re an organized, detail-oriented professional ready to hit the ground running and looking for a stable administrative role, we’d love to hear from you!

Job Types: Full-time, Part-time

Pay: $17.00 – $22.00 per hour

Expected hours: 25 per week

Schedule:

• 5 hours per week
• Monday to Friday
• No weekends

Key Account Specialist

Location: Cleveland, OH (Hybrid: Minimum 2 days onsite availability; remote other days; days could fluctuate)
Employment Type: Full-Time, Non-Exempt
Reports To: Customer Service Manager / Program Director

Job Summary

We are seeking a dynamic, detail-oriented Key Account Specialist to support one of our flagship clients in both strategic account management and onsite branded merchandise store operations. This role blends client-facing account development with in-person merchandising, offering a unique mix of creativity, relationship building, and operational excellence.

Key Responsibilities

Account Management & Client Development (Primary Focus):

• • Serve as a day-to-day contact for the client, supporting branded merchandise needs and ongoing projects.
  • Collaborate closely with the sales team to ensure client satisfaction, meet sales targets, and identify growth opportunities.
  • Develop product idea decks and presentations tailored to the client’s brand, events, and internal needs.
  • Source, quote, and manage production timelines for promotional product orders.
  • Participate in client meetings (virtual and onsite) to understand needs and deliver solutions.
  • Maintain and update the client’s online product catalog and company store, including new product launches, content updates, and inventory review.
  • Pull and analyze store reports, assist with product planning, and provide data-driven recommendations.

• Onsite Gift Store Support (2 Days/Week, Varies):
• Help manage two onsite self-checkout gift stores at the client’s HQ and R&D facility.
• Merchandise products, restock inventory, and maintain store presentation standards.
• Assist clients and customers with product questions and gift store inquiries.
• Maintain a laptop work station at each location to continue account-related tasks on store days.
• Support additional in-person coverage during company events or peak times as needed.

Minimum Qualifications

• 2–5 years of experience in account management, merchandising, or branded merchandise/promo products.
• Experience supporting or managing eCommerce stores or online product catalogs
• Strong organizational skills and ability to manage multiple priorities.
• Confident presenting ideas and communicating with clients at all levels.
• Familiarity with promotional product sourcing, quoting, and order management. Proficient in Microsoft Office Suite (especially Excel, Outlook, PowerPoint).
• Comfortable working onsite 1–3 days/week depending on store needs and events.
• Strong written and verbal communication skills, with the ability to represent the brand professionally in all interactions.

Preferred Qualifications

• Bachelor’s degree in Business, Marketing, Merchandising, or a related field.
• Familiarity with promotional product sourcing tools (e.g., ESP, SAGE) and CRM platforms (e.g., HubSpot).
• Knowledge of visual merchandising and brand compliance best practices.

Work Environment & Physical Requirements

• On-site location is a professional corporate office environment with a customer-facing retail space.
• Standard hours: Monday–Friday, 8:30 AM–5:00 PM, with occasional flexibility based on business needs.
• Must be able to lift and move light inventory items (up to 20 lbs).
• While on-site, laptop work will be conducted in a shared or customer-facing environment.

Success in This Role Looks Like

• A well-maintained, inviting store environment that draws in customers and drives interest.
• A confident, approachable presence that makes customers feel supported—not sold to.
• Accurate, timely program execution with proactive communication across departments.
• Insightful recommendations that improve both the customer experience and internal efficiency.

What We’re Looking For:

• A proactive problem-solver who thrives in a fast-paced, client-focused environment.
• Someone creative and resourceful with a passion for branding and promotional marketing.
• A team player who enjoys collaborating and delivering best-in-class client experiences.
• A professional who’s just as comfortable engaging in a strategy call as they are restocking shelves and curating a great retail experience.

Production Manager

Reports To: President

Job Overview

Some people think production management is all about putting out fires. We think it’s about making sure the sparks never fly in the first place. At J.Charles, we design and manufacture glass and crystal recognition pieces for the moments that matter: awards, milestones, and memories worth celebrating. The Production Manager is the conductor who keeps our operation running in perfect tempo – on time, on budget, and at the highest possible quality.

We’re looking for someone who’s equal parts big-picture thinker and detail hawk, with a passion for process that borders on legendary. If you take pride in a clean, organized floor, know how to spot a bottleneck before it forms, and believe quality isn’t a box to check but a standard to live by, you’ll thrive here.

You don’t have to be a process philosopher, but you do need to be the type who can lead a team, fine-tune a workflow, and make sure every order that leaves our dock is something we’d be proud to put our name on.

Responsibilities & Duties

• Team Leadership: Lead, manage, and hold production team members accountable to achieve top performance while fostering a positive, collaborative culture.
• Production Scheduling: Plan, organize, and adjust daily and long-term schedules to ensure orders are completed on time and resources are used efficiently.
• Process Management: Direct and coordinate all production functions, including etching, engraving, printing, laser cutting, assembly, packing, and shipping.
• Process Improvement: Identify bottlenecks and implement lean principles to improve workflow, output, and product quality.
• Quality Control: Establish and enforce quality standards; address and resolve defects or errors quickly to prevent recurrence.
• Equipment Oversight: Maintain and monitor all production equipment; coordinate preventive maintenance and recommend upgrades when beneficial.
• Vendor & Supply Coordination: Build strong relationships with vendors and ensure necessary materials and tools are always on hand.
• Cross-Department Collaboration: Partner with Art, Customer Service, and other teams to resolve production issues and align on priorities.
• Training & Development: Hire, train, and cross-train staff to ensure flexibility, redundancy, and readiness for evolving processes.

What Success Looks Like

• Production runs smoothly, with high output and minimal rework and returns.
• On-time delivery rates remain consistently high.
• Team morale and retention improve through strong leadership.
• Continuous process improvements are evident and measurable.
• Equipment downtime is rare, and preventive maintenance is the norm.

Qualifications

• Bachelor’s degree in Operations Management or related field.
• Minimum 5 years of experience in production management, plant operations, or fulfillment, or similar.
• Experience in a made-to-order manufacturing environment, ideally with custom products.
• Expertise in continuous improvement methodologies (e.g., Lean, Six Sigma, 5S, etc.)
• Strong organizational and leadership skills.
• Experience in light equipment operation and maintenance.
• Proficiency in ERP and production management software and Microsoft 365 suite.
• Excellent communication and interpersonal skills.

J.Charles is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

This position description is not to be construed as an exhaustive statement of accountabilities, duties, responsibilities of requirements. Any individual may be required to perform any other job-related activities or functions requested by his/her manager, subject to reasonable accommodation. J Charles reserves the right to modify this job description to reflect changes in essential job duties made necessary by changing organizational needs, subject to reasonable accommodation.

Ready to focus your sales talents?  We are a web-based ASI/Sage/PPAI distributor centered on niche markets in the school fundraiser and organizational event sectors.

We are searching for an experienced promotional product sales superstar who will take charge of active leads received through our platforms.

Fully Remote.

Must be mature, a great communicator, very organized, super personable, enthusiastic, kind, patient, and know the importance of customer service and follow-up.

This is a great opportunity for someone who would eventually like to lead a team and become their own boss in the ad-specialty arena.

Job Title: Business Development Representative (BDR)

Location: Denver, Colorado

Job Type: Full-Time, Remote

Salary Range: OTE: $80k ($40k annual base pay + potential for $40k commission)

Start date: Mid to end of July

Company Overview:

Clove & Twine is a premier distributor of corporate gifts, taking company swag from cheap to remarkable with a curated selection of sustainable gifts. At Clove & Twine, we’re not just about gifts; we’re about crafting lasting relationships and memorable experiences. Specializing in brand-name products and selections of sustainable goods, we offer our clients a world-class service experience. In a world full of cheap promo products, we were born out of necessity and have turned the ‘cheap swag’ model upside down by offering products that companies really want to give, and recipients really want to receive. We are driven by creating and nurturing relationships and the value of a thoughtful, beautiful gift. Additionally, we are a proud member of 1% for the Planet, certified Climate Neutral, and partner with dozens of non-profits working to create a more sustainable planet.

Role Mission Statement:

As a Business Development Representative (BDR), you will be the frontline of our sales efforts, focusing on generating new business opportunities through proactive outreach. Your primary goal will be to fill our sales team’s calendars with qualified appointments by engaging potential clients through outbound cold calling. You will be instrumental in expanding our client base and driving revenue growth. You’ll thrive in a fast-paced, people-first environment where your efforts set the tone for our client experience, brand reputation, and long-term success. You’re not just opening doors — you’re opening relationships.

Core Responsibilities:

• Outbound Prospecting: Conduct 60-80 cold calls daily using state-of-the-art prospecting software to identify and engage potential clients.
• Appointment Setting: Schedule qualified appointments for the Accounts Team, ensuring high-quality leads and accurate information.
• Sales Process Understanding: Apply strong knowledge of sales processes and prospecting techniques to effectively communicate Clove & Twine’s value proposition.
• Lead Qualification: Qualify leads based on predefined criteria to ensure the sales team focuses on the most promising opportunities.
• Data Management: Maintain accurate records of interactions and activities in the CRM system.
• Self-Motivation: Demonstrate a high level of self-motivation and drive to meet and exceed daily and monthly targets.

Qualifications:

• Experience: 2-5+ years in a sales, business development, or related role with experience in cold calling and prospecting.
• Outbound B2B sales experience.
• Technical Proficiency: Comfortable using CRM systems, prospecting software, and other sales tools.
• Communication: Excellent verbal communication skills with the ability to engage and persuade prospects over the phone.
• Sales Knowledge: Strong understanding of sales processes, prospecting techniques, and objection handling.
• Self-Motivation: Highly motivated and driven to achieve daily call and appointment targets.
• Self-managing and adaptable: Proactive self-starter who thrives in a fast-paced, evolving environment and takes ownership of their work without constant oversight.
• Resilience: Ability to handle rejection and maintain a positive attitude.

Brownie Points For:

• Experience with specific prospecting software (e.g., HubSpot, Apollo).
• Background in corporate gifting or similar industries.

What We Offer:

• Generous PTO Policy
• Maternity/Paternity Leave
• Healthcare/vision/dental insurance
• 401k program
• Two weeks off at the end of each year
• Friendly and adventurous company culture
• Zero tolerance for egos. We are not perfect, but we look out and care for each other
• Open floor plan office filled with lots of plants and sunlight. It’s a vibe
• Dog-friendly office
• Discounts on remarkable gifts for friends and family

Compensation:

• $50-60k/year Salary. The salary for this position is commensurate with skills and experience.
• Competitive commission plan based on appointments set and qualified leads.

What We’re Like:

Culture: At Clove & Twine, our culture is built around a collective belief in the power of relationships and the impact of thoughtful, sustainable corporate gifts. We are more than just a team; we consider ourselves a tribe, united by a shared mission to deliver remarkable gifting experiences. Our culture emphasizes:

1. People-Centric Approach: We put people at the heart of everything we do.
2. Accountability and Ownership: Every team member is empowered.
3. Continuous Learning and Adaptability: We value curiosity and the willingness to learn.
4. Optimism and Resilience: Our optimistic outlook drives us to see opportunities.

Work Environment: Our work environment is dynamic, collaborative, and supportive:

1. Collaboration and Teamwork: We operate as a cohesive unit.
2. Empowerment and Trust: Our leadership trusts team members.
3. Diverse and Inclusive: We celebrate diversity.

Unique Benefits and Perks: We understand the importance of work-life balance:

1. Sustainability Focus: Working with sustainable brands and practices.
2. Professional Growth Opportunities: Continuous learning.
3. Positive Recognition: A culture that celebrates successes.
4. Flexibility: While this is an in-person role, we support you.
5. Company Volunteer Events: We participate in community events.

Join Us:

If you’re energized by building meaningful connections, you might be a perfect fit for our growing team. We’re looking for someone who’s passionate about storytelling, obsessed with follow-through, and isn’t afraid to pick up the phone. You’ll be supported by a team that values curiosity, kindness, and results.

At Clove & Twine, we believe remarkable work begins with remarkable people. If you’re excited to bring your sales skills to a company that values thoughtfulness, creativity, and sustainability, we’d love to meet you.

Send us your resume and a cover letter sharing what excites you about this role — and why you want to be part of a company that’s changing the corporate gifting game.

We’re committed to building an inclusive, supportive team where everyone is welcome — and where authenticity, hustle, and heart are celebrated every day.

Here’s a great opportunity to work for a company that has been around since 1897 with a family culture work environment.  We are seeking a team member with a strong work ethic, who is detail-oriented, values stability, and enjoys working in a team environment.  Many of our employees have been with us for over a decade, and we’re looking for a long-term family member to join our tight-knit group.

Aluminum and wood are the core products that we manufacture.

Position Overview

We’re hiring an Account Manager to provide day-to-day support to customers and internal teams. This position is ideal for someone who is highly organized, customer-focused, and able to manage multiple tasks at once. Prior knowledge of the printing industry is a plus—but not required.

The ideal candidate will be performing the following functions:

• Provide responsive, professional customer support
• Grow and manage assigned accounts with a proactive, service-first mindset
• Prep purchase orders and coordinate with internal departments
• Follow up with customers on orders, proofs, quotes, and status updates
• Create and send accurate price quotations
•  Perform general administrative duties as needed

Qualifications

High school diploma or equivalent

2+ years experience with Microsoft Office (Outlook, Word, Excel)

Familiarity with Google Workspace tools (Docs, Sheets, Gmail, etc.)

Prior experience in customer service, sales support, or administrative roles

Strong written and verbal communication skills

Attention to detail and organizational ability

Work Hours

Mon – Thurs: 8:00 A.M. – 4:30 P.M.

Fri: 7:00 A.M. – 3:30 P.M.

Job Type: Full-time (8 hour shift)

Benefits

• 401(k) with company match
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location

In person (Tucker, GA)

Chief Sales & Marketing Officer – Promotional Products

Build. Lead. Grow.
Join a 50-year-strong promotional products supplier with untapped potential—and help shape our next chapter.

We are a well-established, family-owned promotional product supplier based in Allentown, PA. For decades, we’ve built a reputation for reliability, quality, and service. But in all that time, we’ve never had a true sales and marketing leader at the helm—until now.

The Opportunity:
We’re looking for an experienced industry professional to take full ownership of our sales and marketing function. This is a rare opportunity to step into a leadership role where you can make a measurable impact from day one.

We’ve recently expanded into a larger facility, and with increased capacity and a strong operational foundation, we’re ready to grow—but we need the right person to drive that growth.

What You’ll Do:

Lead and execute our sales and marketing strategy across all channels
Manage key distributor relationships and identify new account opportunities
Oversee outbound campaigns including email, direct mail, and collateral development. Partner closely with the VP of Operations to align production with sales goals Establish metrics, track performance, and continuously optimize for results

Who You Are:

A proven sales and marketing leader with experience in the promotional products industry. Well-connected with distributors and familiar with what drives sales in this space.

Equally strategic and hands-on—you can build a plan and roll up your sleeves to execute. Ready to be the face and voice of a respected brand with untapped growth potential . Looking for a long-term home where your leadership can truly move the needle

Location:
The position can be based out of our Allentown, PA or Westchester, NY offices. Remote considered for the right candidate.

About Blue Generation

Blue Generation is a leading supplier of branded apparel in the promotional products and apparel industry, specializing in high-quality corporate, casual, and uniform wear. As a fourth-generation, family-owned business, we combine decades of experience with a forward-thinking approach, offering a vast selection of stylish and durable clothing that meets the diverse needs of businesses and organizations.

Position Summary

We’re seeking a high-energy Inside Sales Representative to manage and grow a portfolio of existing accounts, while identifying and developing new business opportunities. The role is focused on driving growth within small to mid sized customers through proactive outreach, strategic support, and consistent engagement.

This individual will work closely with our territory managers and sales leadership to identify growth opportunities, drive revenue, and build long-lasting customer relationships. If you thrive in a fast-paced environment, are data-savvy, and have a passion for apparel and promotional merchandise, we want to hear from you.

Key Responsibilities

• Account Growth & Retention
  • Manage, develop and grow a portfolio of Blue Generation’s market share with small-mid-tier accounts, driving increased order frequency and volume
  • Identify underdeveloped accounts and re-engage lapsed customers through personalized outreach.
  • Create and execute account-specific growth plans in coordination with field sales reps and management.
• Sales Outreach & CRM
  • Conduct proactive outreach via phone and email to generate new business
  • Maintain accurate records of all activity, contacts and opportunities in HubSpot.
  • Follow up on inbound leads and marketing campaigns to convert interest into active sales.
• Collaboration & Support
  • Identify key customer needs and align them with Blue Generation’s products and services.
  • Attend customer meetings (virtual or in-person) as needed to support account growth
• Reporting & Analysis
  • Analyze sales reports to identify trends, gaps, and opportunities across account segments and identify opportunities for business development
  • Monitor account performance against quotas and provide regular updates to leadership.
  • Leverage customer data to inform sales strategies and promotional campaigns.

WHAT WE’RE LOOKING FOR

• 2–4 years of experience in inside sales, account management, or customer-facing roles (preferably in apparel or promotional products).
• Excellent interpersonal communication and presentation skills.
• Comfortable interacting with decision makers and business owners.
• Strong understanding of the promotional products industry and distributor landscape is a big plus.
• Proficient in CRM systems (HubSpot preferred); strong Excel skills for reporting and account analysis.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Self-motivated and results-oriented, with a strong drive to exceed goals and grow business.
• Ability to travel occasionally for customer meetings or trade shows.

Why Join Blue Generation?

• Be part of a growing, family-owned business with a stellar reputation in the industry
• Competitive compensation with performance-based incentives
• Exposure to top distributors and promotional apparel buyers
• Collaborative, team-driven environment that values initiative and creativity
• Opportunity to make a measurable impact on company growth