We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions.

Halo is looking for an Import Project Manager who is responsible for coordinating sourcing, import, compliance, and logistics activities for custom promotional product programs from initial request through final delivery. This role serves as a central project owner across Sales, Account Management, Sourcing, Compliance, Logistics, suppliers, testing laboratories, and other internal partners to ensure projects are delivered on time, within requirements, and with appropriate documentation and risk controls.

The ideal candidate is highly organized, detail-oriented, and comfortable operating in a fast-paced, deadline-driven environment. They can manage multiple projects at once, communicate clearly with internal and external partners, anticipate issues, and remain calm, constructive, and solutions-oriented when supporting demanding or time-sensitive sales stakeholders.

Responsibilities

Import Project Management

• Manage assigned import projects through the full life cycle, including intake, quotation, sourcing, product development, sampling, testing, production, shipment, customs/import coordination, delivery, and closeout.
• Develop project plans, timelines, milestones, owners, and status updates; actively drive follow-through and escalate risks, delays, and decisions requiring attention.
• Coordinate multiple concurrent projects with varying levels of complexity, urgency, product requirements, and delivery commitments.
• Maintain accurate project records, specifications, approvals, testing documentation, production details, and shipment of information in the applicable systems and tools.
• Identify process gaps and recommend practical improvements that increase visibility, reduce risk, and improve speed and consistency.

Sourcing and Supplier Management

• Request and compare supplier quotations, confirm assumptions, and communicate pricing, minimum order quantities, tooling, packaging, lead times, and other commercial considerations.
• Coordinate product specifications, artwork, samples, approvals, revisions, and production readiness with suppliers and internal partners.
• Build productive working relationships with overseas suppliers, factories, trading companies, and other external partners.
• Support supplier issue resolution and escalate quality, timing, cost, or service concerns when appropriate.

Compliance and Quality

• Coordinate product compliance requirements from project intake through delivery, including applicable testing, inspections, certificates, declarations, and supporting documentation.
• Manage compliance testing workflows with suppliers, testing laboratories, and internal compliance partners; confirm that required testing is completed, current, and aligned to the product and destination requirements.
• Review test reports and compliance documentation for completeness and accuracy, track open items, and escalate failures, exceptions, or nonconformance before production or shipment whenever possible.
• Maintain organized compliance records and support audit readiness, documentation requests, corrective actions, and process controls.
• Partner with Sourcing, Legal, Logistics, and other stakeholders to identify and mitigate import, product, supplier, and delivery risks.

Logistics and Import Coordination

• Coordinate logistics activities, including production readiness, freight planning, shipping documentation, routing, tracking, delivery timing, and issue resolution.
• Partner with logistics and freight teams to monitor shipments, manage exceptions, and communicate changes that may affect customer commitments.
• Support accurate and timely preparation and collection of commercial invoices, packing lists, certificates, bills of lading, and other required import or shipping documents.
• Monitor key dates such as sample approvals, production completion, freight departure, customs clearance, and final delivery; proactively communicate potential impacts.
• Develop a working understanding of international shipping, import requirements, freight modes, lead times, and the operational trade-offs that affect cost and service.

Sales and Cross-Functional Partnership

• Serve as a reliable project partner to Account Executives, Sales, Account Management, and other internal stakeholders from opportunity through delivery.
• Translate sales and customer requirements into clear sourcing, compliance, product, and logistics actions.
• Set clear expectations regarding timelines, requirements, trade-offs, and next steps while maintaining a customer-focused and collaborative approach.
• Communicate effectively with stakeholders who may have urgent, changing, or demanding needs; remain professional, composed, responsive, and appropriately assertive.
• Provide clear status reporting, surface decisions needed and offer solutions or alternatives when the      original plan is at risk.
• Collaborate with internal teams, including Global Sourcing, Compliance, Logistics, Merchandising, Finance, Operations, and Sales.

• 5+ years of experience in import project management, sourcing, supply chain, logistics, product development, or related area.
• Demonstrated experience managing sourcing activities, supplier communication, quotations, product specifications, samples, timelines, and production details.
• Experience coordinating product compliance testing, inspections, certifications, or other quality and compliance documentation.
• Working experience with international logistics, freight coordination, shipping documentation, and delivery tracking.
• Demonstrated success managing multiple projects and deadlines in a cross-functional environment.
• Strong project management, organization, prioritization, and follow-through skills.
• Excellent written and verbal communication skills, including the ability to communicate clearly with Sales, suppliers, testing laboratories, and internal partners.
• Strong attention to detail and the ability to identify missing information, inconsistencies, and potential risks.
• Ability to interpret project requirements and turn them into clear actions, owners, and deadlines.
• Ability to manage competing priorities and adapt to changing customer, sales, supplier, and delivery needs.
• Sound judgment, appropriate escalation, and willingness to take ownership of problems through resolution.
• Proficiency with Microsoft Office and project management, sourcing, or supply chain systems.
• Ability to work independently while contributing effectively to a collaborative team.

Preferred Experience

• Experience sourcing packaging, promotional products, branded merchandise, or other custom products.
• Experience in international trade compliance, customs requirements, product safety, or regulatory documentation.
• Experience working with testing laboratories, inspection agencies, third-party quality partners, or suppliers for corrective action processes.
• Experience supporting Sales or Account Management teams in a client-driven, service-oriented environment.
• Familiarity with Smartsheet, ERP, order management, supplier management, or logistics platforms.

Education 

• Bachelor’s degree in supply chain, Logistics, International Business, Business, or a related field required.

Compensation: The estimated base salary range for this position is between $75,000 and $85,000 annually. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate’s work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.

Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system.

Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available.

More about HALO: At HALO, we unleash the energy of our client’s brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry.

• Career Advancement: At HALO, we love promoting from within. Internal promotions have been the key to our exponential growth in the last few years. With so many industry leaders at HALO, you’ll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO’s influential global network, leadership experiences, and diverse thinking.
• Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday’s limit. Diversity is the source of our creativity, and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable.
• Recognition: You’re going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you’ll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands.

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO, and we seek to recruit, develop and retain the most talented people.

HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.

We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally, including over 100 of the Fortune 500. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is #1 in our $25B industry.

HALO is seeking Supervisor Program Fulfillment responsible for leading the day-to-day execution of fulfillment operations. This role provides hands-on leadership to fulfillment teams, ensuring recognition orders are processed accurately, efficiently, safely, and on time.

Serving as an operational point of contact for assigned fulfillment activities, this role manages workflow priorities, labor allocation, inventory issue resolution, quality, safety, and cross-functional communication. The Supervisor partners closely with Program Account Management, Customer Service, Inventory, Order Processing, and Operations leadership to ensure customer commitments and service-level expectations are met.

This position balances floor leadership with team development and continuous improvement. The successful candidate will coach employees, remove operational barriers, respond quickly to changing priorities, and help drive a culture of accountability, teamwork, urgency, and customer service excellence.

Responsibilities:

· Lead daily Program fulfillment operations, including order prioritization, picking, auditing, packing, kitting, and shipping activities.

· Prioritize and manage order queues based on requested ship dates, customer commitments, freight requirements, and operational urgency.

· Assign work to Fulfillment Coordinators and Team Leads based on workload, staffing levels, skill, and business priorities.

· Coordinate rush, expedited, and special-handling orders to ensure service-level commitments are met.

· Reassign personnel and adjust workflow as volume, staffing, or customer requirements change.

· Monitor fulfillment activities throughout the day and address barriers affecting productivity, quality, or on-time shipment performance.

· Support operators in resolving misplaced inventory, inventory-location discrepancies, shortages, damages, and other inventory exceptions.

· Assist with fulfillment-related issues, including bad addresses, item accuracy discrepancies, freight-term questions, unit-of-measure concerns, product color accuracy, and product quality issues.

· Provide visible, active leadership on the warehouse floor and promote a culture of accountability, teamwork, urgency, and respect.

· Communicate daily priorities, expectations, process changes, and performance feedback to team members.

· Coach, train, and develop employees to improve productivity, quality, safety, and engagement.

· Monitor employee performance and behavior; document and escalate concerns in accordance with company practices.

· Partner with Team Leads to maintain consistent execution across work areas and shifts.

· Monitor order accuracy and support quality audits to ensure compliance with fulfillment procedures and customer requirements.

· Maintain warehouse cleanliness, organization, housekeeping, and adherence to safety standards.

· Enforce warehouse safety procedures, equipment requirements, inspection practices, and applicable company policies.

· Monitor program communications and customer-related correspondence throughout the day, ensuring timely responses to requests and operational concerns.

· Serve as a key liaison between Fulfillment, Program Account Management, Customer Service, Inventory Management, Order Processing, and other internal teams.

· Communicate daily operational progress, staffing needs, risks, metrics, and end-of-shift updates to leadership and stakeholders.

· Review operational metrics and use trends to identify root causes, process improvements, and opportunities to strengthen efficiency.

· Support attendance, scheduling, timekeeping, staffing, and other team administration processes as needed.

· Participate in daily huddles, operational meetings, training activities, and continuous improvement initiatives.

· High school diploma or equivalent required; additional education in operations, logistics, supply chain, or a related field is a plus.

· Three or more years of experience in warehouse operations, fulfillment, logistics, distribution, or a related environment.

· Prior experience leading employees in a fast-paced operational setting.

· Working knowledge of order fulfillment, inventory control, shipping processes, and warehouse safety practices.

· Strong organizational, prioritization, problem-solving, and decision-making skills.

· Ability to balance competing priorities and make timely decisions in a deadline-driven environment.

· Effective written and verbal communication skills.

· Demonstrated ability to coach employees, provide feedback, and hold teams accountable.

· Proficiency with Microsoft Office, including Excel; experience with warehouse management, order management, reporting  Tableau, or Snowflake is a plus.

· Strong attention to detail and commitment to order accuracy, quality, and customer service.

· Ability to work collaboratively with cross-functional teams and communicate effectively with employees at all levels.

· Commitment to safety, operational excellence, and continuous improvement.

· Ability to work in a warehouse and fulfillment-center environment, including standing and walking for extended periods and safely navigating the warehouse floor.

· Schedule flexibility, including early, late, weekend, or overtime hours, based on business needs and assigned shift coverage.

· Ability to perform the essential functions of the position with or without reasonable accommodation.

Compensation:  The estimated base salary range for this position is between $60,000 and $70,000 annually. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors.  At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate’s work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.

Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system.

Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available.

More about HALO: At HALO, we unleash the energy of our client’s brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry.

• Career Advancement: At HALO, we love promoting from within. Internal promotions have been the key to our exponential growth in the last few years. With so many industry leaders at HALO, you’ll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO’s influential global network, leadership experiences, and diverse thinking.
• Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday’s limit. Diversity is the source of our creativity, and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable.
• Recognition: You’re going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you’ll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands.

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO, and we seek to recruit, develop and retain the most talented people.

HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.

We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions.

HALO is looking for a Proposal Specialist to join our growing Proposal Development team. This role plays a key part in winning new business, retaining existing clients, and expanding relationships across accounts. The Proposal Specialist is responsible for developing, coordinating, and preparing compelling and compliant responses to RFPs, RFIs, and custom proposals for both prospective and current clients. The ideal candidate has experience managing multiple projects simultaneously, working across teams and levels of seniority, and synthesizing complex information into clear, effective content. Experience in the promotional products industry is strongly preferred.

Responsibilities

Project Management:

• Manage assigned RFx projects from start to finish, including identifying deliverables, coordinating with subject matter experts, and serving as the main point of contact for Sales, clients, and internal team
• Ensure alignment on timelines, deliverables, and expectations across all stakeholders
• Maintain strong attention to detail and organization to meet deadlines and ensure high-quality outputs

Content Development:

• Develop, write, and edit proposal content, including executive summaries and tailored responses based on the opportunity and sales strategy
• Simplify and standardize input from subject matter experts to align with HALO’s voice, positioning, and differentiators
• Leverage AI tools to support content development, editing, and process efficiency

Collaboration

• Partner with proposal team members to review, proofread, and support active projects as needed
• Build strong working relationships across teams and with stakeholders at various levels
• Contribute to a collaborative, fast-paced team environment while managing independent responsibilities

Brand and Compliance

• Ensure all responses are accurate, compliant with client requirements, and aligned with brand guidelines
• Maintain consistency in tone, messaging, and formatting across all proposal materials
• Utilize internal tools and AI resources to support brand alignment and efficiency

• 3+ years of experience in the promotional products industry, preferably in account management, implementation, or other areas with exposure to cross-departmental functions.
• Excellent written and verbal communication skills
• Bachelor’s degree or equivalent work experience
• Experience with cloud-based RFP management software, such as Responsive or similar
• Comfortable with AI to support writing and processes
• Highly proficient in Microsoft Word
• Proficiency in other standard MS Office suite products (Excel, PowerPoint, Outlook, Teams, etc.) and Adobe software.

Compensation: The estimated base salary range for this position is between $55,000 and $75,000 annually. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate’s work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.

Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that’s right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system.

Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available.

More About HALO: At HALO, we energize our clients’ brands and amplify their stories to capture the attention of those who matter most. That’s why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry.

• Career Advancement: At HALO, we’re passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you’ll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you’ll gain access to HALO’s influential global network, leadership opportunities, and diverse perspectives.
• Culture: We love working here, and we’re confident you will too. At HALO, you’ll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday’s limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability.
• Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you’ll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands.
• Flexibility: Many of our roles offer hybrid work options, and we pride ourselves on flexible schedules that help you balance professional and personal demands. We believe that supporting our customers is a top priority and trust that you and your manager will collaborate to create a schedule that achieves this goal.

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.

HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.