Join Our Team: PPAI Careers & Culture

Account Manager – Business Development  

Location: Irving, TX

Reports to: Manager, Supplier & Business Services Sales

Job Summary: 

PPAI is seeking a highly motivated and results-driven Account Manager to join our team. This role will be instrumental in driving growth and retention through building and maintaining strong relationships with key members and stakeholders. The ideal candidate will have experience in account management, advertising sales, tradeshows and a strong ability to identify opportunities to enhance member satisfaction and engagement. 

This role offers a dynamic opportunity for a highly motivated individual to make a significant impact on growth and success of the organization by driving membership engagement and satisfaction. 

Key Responsibilities: 

Sales/ Account Management (70%) 

• Harness the power of a consultative sales approach, tailoring sales methodologies to meet the unique needs of customers. Sell exhibit space, sponsorships, and advertising for association media, events, tradeshows, and other identified items with finesse and expertise. 
• Drive maximum revenue growth within the territory by expanding diversified revenue streams while strictly adhering to pricing guidelines for optimal results. 
• Utilize CRM, sales platforms, and departmental processes to streamline operations and drive overall company success. 

Relationship Management (20%) 

• Cultivate and maintain strong relationships with key decision-makers and influencers through continuous and effective communication strategies. 
• Ensure comprehensive coverage of the target market, actively pursuing new business opportunities and promptly engaging with all prospects and leads. 

Industry Knowledge (10%)

• Stay at the forefront of clients’ businesses, competitors, and industry trends to provide informed solutions and maintain a competitive edge. 

Experience Requirements: 

• Bachelor’s degree in business-related field is preferred. 
• A strong track record of at least 5 years in account management, demonstrating revenue growth, strategic thinking and exceptional customer service skills. 
• Strong communication skills and time management abilities.  
• Proficient in Microsoft Office Suite and Hubspot. 
• Must be able to travel 10% of the year. 

Knowledge, Skills, and Abilities: 

• Excellent customer services and negotiation skills. 

• Effective analytical and problem-solving abilities. 

• Strong communication and interpersonal skills. 

• Ability to manage multiple projects and priorities simultaneously. 

• Familiarity with industry standards and regulations. 

Specific Qualifications: 

• 5+ years of experience in account management or client-facing role. 

• Ability to analyze data and metrics to optimize account management strategies and improve member engagement. 

• Comfortable managing multiple accounts and priorities while maintaining focus on high-value strategic initiatives. 

• Proven track record of working closely with leadership teams to identify, prioritize, and execute plans. 

• Proven track record of exceeding sales plans 

Preferred Qualifications: 

• Knowledge of how member associations operate, including membership tiers, fees, services, and engagement strategies. 

• Ability to collaborate effectively with marketing, finance, media, event planning, and other teams to deliver value to our members. 

Association Wide Responsibilities & Values (expectations of everyone) 

• Provide honest and ongoing communication as needed to support success throughout the organization 

• Meet established deadlines for all projects, reports and communications for all audiences both internally and externally.  

• Provide high-quality products, reports, communications and projects for all audiences internally and externally. 

• Be fair, consistent, responsive and supportive of leaders, staff, board members, members and vendors  

• Help PPAI to continually seek improvement. Be prepared to personally manage changes taking place within PPAI and the industry.  

• Be empowered, accountable and responsible for your career success, actions, influence and impact upon the organization as a whole. 

• Foster cultural values, mission and overall organizational guidelines of PPAI.  

Job Status 

• FLSA Status (Exempt / Non-Exempt): Exempt 

• Compensation (Hourly / Salary): Salary + Commission 

• Job Status (Full-Time /Part-Time /Temp): Full-Time 

• Daily Schedule (Start time Flexible / Not Flexible): Not Flexible 

• Work Location: Position is preferred to work from HQ location with Hybrid Remote Work Model, however, Remote will be considered. 

Physical Activity 

• Sitting  

• Standing 

• Lifting 

• Pushing/Pulling 

• Bending/Stooping 

• Extended work hours, extended weeks (endurance requirement) Travel to and work offsite at PPAI tradeshows and events and customer visits as required. Requires extended work hours beyond an 8-hour workday.  

Work Environment 

• Office environment: Yes/Hybrid 

• Trade show floor or event venues 

• Temperature controlled environment 

• Travel: Multiple days per trip, up to 10% 

PPAI is an Equal Opportunity Employer (EOE) 

Apply to: apply@ppai.org 

Human Resources Coordinator
Location: Irving, TX
Reports to: Human Resources Director

Job Summary:
We are seeking an experienced, people-focused HR Coordinator with a strong HR generalist or HR business partner background to join our team. In this role, you’ll work closely with the HR team to support essential functions such as recruitment, onboarding/offboarding, employee engagement and day-to-day HR operations. The ideal candidate will have a natural ability to build trust across teams, while demonstrating the highest ethical standards. They are proactive, adaptable, and thrive in a collaborative, team-focused environment.

Key Responsibilities:

Recruitment & Talent Acquisition – 30%
• Manage full-cycle recruitment for various roles across departments
• Partner with hiring managers to understand staffing needs and develop effective sourcing strategies
• Screen resumes, conduct interviews, and coordinate interview logistics
• Ensure a positive candidate experience throughout the recruitment process

HR Operations & Generalist Support – 20%
• Support day-to-day HR functions such as employee record maintenance, Paylocity updates, and policy interpretation
• Familiarity with employee benefits programs and processes, with the ability to serve as backup support when needed
• Assist with policy updates, handbooks and procedures
• Maintain confidentiality of sensitive employee information
• Ensure HR documentation and files are up to date and audit-ready

Onboarding & Off-boarding – 15%
• Develop and deliver a smooth onboarding experience for new hires
• Prepare new hire documentation and ensure compliance with all pre-employment requirements
• Coordinate/Facilitate new hire orientation
• Assist with exit interviews

Employee Engagement & Culture – 15%
• Support and lead employee engagement initiatives and programs
• Serve as liaison to the internal culture committees
• Manage the company store points tracking spreadsheet
• Prepare and distribute the internal monthly newsletter

Cross-functional Collaboration & Team Building – 10%
• Serve as a trusted HR liaison and build strong relationships with employees at all levels
• Partner with IT for employee onboarding needs and with Accounts Payable to support HR-related invoicing.

HR Projects & Continuous Improvement – 10%
• Contribute to HR strategy and special projects, such as process improvement or policy updates

Experience Requirements:
• Minimum of 5 years of progressive HR generalist or HR business partner experience
• Proven experience in HR operations, recruitment, onboarding, and offboarding
• Excellent interpersonal, communication, and time management skills
• Demonstrated ability to build trust and maintain confidentiality
• Highly ethical, organized, and detail-oriented

Education Requirements:
• Bachelor’s degree in Business Administration, Human Resources, or a related field

Preferred Qualifications:
• Experience in a fast-paced or cross-functional work environment
• Track record of building and supporting team culture and employee engagement
• Adaptable, deadline-driven, and committed to continuous improvement
• HR certification (PHR, SHRM-CP) is a plus, not a requirement

Association Wide Responsibilities & Values (expectations of everyone)
• Provide honest and ongoing communication as needed to support success throughout the organization
• Meet established deadlines for all projects, reports and communications for all audiences both internally and externally.
• Provide high-quality products, reports, communications and projects for all audiences internally and externally.
• Be fair, consistent, responsive and supportive of leaders, staff, board members, members and vendors
• Help PPAI to continually seek improvement. Be prepared to personally manage changes taking place within PPAI and the industry.
• Be empowered, accountable and responsible for your career success, actions, influence and impact upon the organization as a whole.
• Foster cultural values, mission and overall organizational guidelines of PPAI.

Job Status
• FLSA Status: Non-Exempt
• Compensation: Hourly
• Job Status: Full-Time
• Daily Schedule: Not Flexible
• Work Location: Position must work from HQ location with Hybrid Remote Work Model

Physical Activity
• Sitting
• Standing
• Lifting
• Pushing/Pulling
• Bending/Stooping
• Extended work hours, extended weeks (endurance requirement)

Work Environment
• Office environment
• Trade show floor or event venues
• Temperature controlled environment
• Travel: No travel required

PPAI is an Equal Opportunity Employer (EOE)
Apply to: apply@ppai.org

Graphic Designer

Location: Dallas, TX

Reports to: Senior Creative Services Manager

Job Summary:

As a member of the in-house creative team, the graphic designer will serve as an internal agency point of contact for design needs. The position is responsible for creating visually compelling and on-brand designs for a variety of projects (including print, web, e-mail, social, etc.).  And collaborate with marketing and creative team members, in addition to internal stakeholders to brainstorm ideas, develop concepts and deliver project objectives.

Objectives of this role

• Thrive in a fast-paced, collaborative environment with a high-volume workload often requiring short turnaround times
• Raise the bar continually providing visual concepts and designs that connect with a desired audience and drives action
• Be adept at varying the look, feel and other visual characteristics based on project objectives while adhering to the PPAI brand standards
• Stay current on latest communication- and client-related industry trends
• Support communication efforts to inform best practices in brand and current brand guidelines for consistent look and feel
• Serves as back-up for digital marketing manager for social media or digital design needs

Key Responsibilities:

Graphic Creation & Visual Excellence (70%)

• Produce original, engaging and effective visual solutions that consistently align with brand standards and marketing goals to increase engagement.

Research & Creative Process: (15%)

• Interpret creative briefs to develop concepts for execution with assigned clients
• As needed, work with marketing managers to obtain additional research to develop an understanding of a client’s needs and target audiences, which could also include online searches, reviews of existing research, interviews with subject-matter experts and in-person meetings
• Present design concepts and final deliverables to internal team and client representative as requested or necessary
• Revise designs based on internal and client feedback

Project Management & Workflow Coordination (10%)

• Actively participate in weekly internal status meetings to ensure consistency in brand messaging, clarity in client goals and alignment across all marketing initiatives.
• Proactively communicate progress and status updates for creative projects documenting any dependencies or client/stakeholder communications and deliverables.

Continuous Improvement & Knowledge Sharing (5%)

• Provide regular content performance insights and recommendations, presenting clear opportunities for design improvements and strategic alignment based on monthly KPI trends and aligning with marketing manager for campaign ROIs on larger-scale projects.

Required skills and qualifications

• Minimum 5+ years of professional experience with strong online portfolio of work
• Ability to work independently and collaboratively in a team environment
• Excellent organizational skills and multitasking ability, managing multiple projects and priorities simultaneously
• Effective communication and interpersonal skills
• Strong attention to detail with all design work
• Adept at learning and contributing feedback on new systems and processes
• Expert knowledge of Adobe InDesign, Photoshop, Illustrator, Acrobat; working knowledge of Canva and other design tools
• Experience with Adobe Premier and/or After Effects is a plus
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook)
• Strong understanding of typography, layout, color theory and brand standards
• Deep understanding of digital and print design best practices, ensuring quality output across
  all formats

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in graphic design, art, or related discipline
• Experience with content management and project management systems
• Photography experience and proficiency with photo-editing software
• Conceptual abilities and art direction skills

Physical Activity

• Sitting
• Standing
• Lifting
• Pushing/Pulling
• Bending/Stooping
• Extended work hours, extended weeks (endurance requirement)

Work Environment

• Office environment
• Temperature-controlled environment
• Travel: Must be able to travel, work weekends, and long hours as event scheduling may require

PPAI is an Equal Opportunity Employer (EOE)