Troy Harrison

Use A Three-Step Process To Help Define And Communicate Your Service Promise

Five qualities you’ll want to cultivate to be at the top of your game—and three to avoid at all costs.

Sales managers who clap more than critique will produce more confident salespeople.

One topic that I rarely see addressed in sales literature is the one I’m taking on this month: how to get yourself off the dreaded sales plateau. You know what that looks like, right? Your salespeople are still doing the things they were doing, but suddenly the sales growth is gone. All their effort goes to maintaining the status quo, or maybe “growing” the company at five percent.

We’ve all been there before. There’s this person out there whom we believe we could benefit from knowing, and who might be able to benefit from knowing us. We go to the functions they are likely to attend, but either they’re not there or you don’t get to make a connection. You check LinkedIn, and they’re a fourth-degree connection at best from you. So how do you make that association?