Join Our Team: PPAI Careers & Culture

Job Title: Chief Operating Officer (COO)

Location: Irving, TX

Reports To: President & CEO

Job Summary

The Chief Operating Officer (COO) is responsible for overseeing the day-to-day administrative and operational functions of PPAI, ensuring efficiency, financial stability, and a culture of excellence while overseeing the organization’s ongoing operations and procedures. This executive leadership role requires a strategic and results-driven leader who will be focused on enhancing and optimizing PPAI’s digital footprint, driving and maintaining the organization’s short- and long-term financial stability, creating overall operational efficiencies, and fostering a culture of joy. The COO will work closely with the CEO and executive leadership team to execute strategic initiatives that align with PPAI’s vision, mission, values, and strategic plan and general vision shared by the Board of Directors and CEO.

This role requires a visionary leader with deep expertise in financial management, digital transformation, and organizational development, ensuring that PPAI’s teams are empowered, well-trained, and equipped to exceed performance goals.

Key Responsibilities

Strategic Leadership & Team Development (10%)

• Develop, mentor, and oversee leaders in Finance, Technology, and Human Resources, ensuring teams are continuously improving and aligned with PPAI’s mission.
• Define clear goals and performance metrics for each department, ensuring accountability and progress tracking.
• Create and lead leadership development initiatives, ensuring that department heads are equipped with the skills and knowledge to drive their teams effectively.
• Foster a high-performance culture, ensuring that teams remain engaged, innovative, and proactive in problem-solving.
• Present to and communicate with the PPAI Board of Directors, while serving as the liaison with the Finance Committee and Vice Chair of Finance.

Technology & Digital Transformation (30%)

• Collaborate with the IT Director to set the strategic vision for PPAI’s technology infrastructure, ensuring digital tools and systems align with long-term organizational goals.
• Oversee the 2025 ERP and LMS implementation, ensuring that teams manage integration and adoption, then serve as leader for ongoing optimization to continue improved efficiencies and enhanced experience for members and internal and partner stakeholders.
• Ensure technology teams are focused on innovation, data-driven decision-making, and security, keeping PPAI at the forefront of industry best practices.
• Lead team in procurement, implementation, and leadership adoption of an enterprise-wide business intelligence tool that will create a stronger reliance on data to inform strategic and tactical actions.
• Champion digital transformation initiatives, guiding the Technology team in executing seamless system improvements while driving organization-wide adoption.

Financial Strategy & Organizational Stability (30%)

• Provide financial oversight and strategic direction to ensure long-term fiscal health and operational sustainability.
• Guide the Finance team in developing and executing budget strategies that optimize resources and support PPAI’s strategic goals.
• Oversee the development of financial forecasting models, reviewed consistently with internal and Board stakeholders, that enhance decision-making and ensure proactive financial planning.
• Collaborate with the Director of Finance and accounting team to implement cost-saving initiatives, revenue diversification strategies, and financial risk mitigation measures.
• Ensure that financial leadership is empowered to make data-driven decisions that drive efficiency and maximize impact.

Human Resources & Organizational Growth (15%)

• Set the vision for talent development and workforce planning, ensuring that HR strategies support PPAI’s growth and member needs.
• Oversee organizational culture initiatives that enhance employee engagement, satisfaction, and retention.
• Ensure HR leaders are driving best-in-class recruitment, onboarding, and training processes to attract, retain, and develop top-tier talent.
• Partner with HR Director and team to implement performance management systems that encourage continuous improvement and accountability.
• Establish succession planning initiatives that prepare the next generation of leaders within PPAI.

Operational Efficiency & Cross-Functional Collaboration (15%)

• Lead organizational efficiency initiatives, ensuring that all departments operate cohesively and effectively.
• Oversee efforts led by Manager of Project Management in procurement, implementation and enterprise-wide adoption of workflow optimization platform.
• Guide teams to rely upon formalized standard operating procedures and processes that enhance collaboration and reduce silos.
• Develop and maintain a performance dashboard, working with department heads to establish KPIs that track operational and financial health.
• Ensure seamless communication and alignment across teams, fostering a collaborative, member-focused work environment.

Experience Requirements

• 10+ years of executive leadership experience, with strong experience in finance, technology, human resources and operational strategy and a track record of success.
• Proven ability to lead and develop high-performing teams, fostering leadership growth across departments.
• Extensive experience in financial planning, technology transformation, and operational process improvement.
• Deep understanding of digital transformation and how to implement enterprise-wide systems (ERP, CRM, LMS, BI, PMO tools) successfully.
• Strong expertise in strategic planning, performance measurement, and organizational development.

Knowledge, Skills, and Abilities

• Visionary leadership, capable of defining and executing long-term strategies.
• Ability to mentor and develop senior leaders, ensuring teams operate at peak effectiveness.
• Exceptional financial acumen, with experience in budgeting, forecasting, and revenue optimization.
• Strong understanding of enterprise technology, cybersecurity, and system integration best practices.
• Excellent communication and relationship-building skills, fostering cross-functional collaboration.
• High adaptability, able to lead through change and drive transformation initiatives.
• Outstanding organizational and time management skills.
• Aptitude in decision-making and problem-solving.

Preferred Qualifications

• Corporate experience required and that within a member-based association or nonprofit organization, preferred.
• MBA, relevant advanced degree or equivalent previous experience.
• Certifications in finance, technology and/or leadership development (e.g., CPA, PMP, Six Sigma).

Job Status

• FLSA Status (Exempt / Non-Exempt): Exempt
• Compensation (Hourly / Salary): Salary
• Job Status (Full-Time /Part-Time /Temp): Full-Time
• Daily Schedule (Start time Flexible / Not Flexible): Flexible
• Work Location: Position must work from HQ location with Hybrid Remote Work Model

Physical Activity

• Sitting
• Standing
• Lifting
• Pushing/Pulling
• Bending/Stooping
• Extended work hours, extended weeks (endurance requirement)

Work Environment

• Office environment
• Trade show floor or event venues
• Temperature controlled environment
• Travel: Must be able to travel (approximately 30%)

PPAI is an Equal Opportunity Employer (EOE)

Apply to: apply@ppai.org

Job Title: Senior Vice President of Marketing & Media

Location: Irving, TX

Reports To: Chief Revenue and Experience Officer

Job Summary

The Senior Vice President of Marketing & Media is responsible for developing and executing a high-impact, integrated strategy that cohesively bridges marketing, media, and research efforts to elevate PPAI’s brand presence and advocacy within the global marketing community. This executive will establish overarching strategic objectives that enhance visibility, engagement, credibility, and industry leadership, ensuring alignment across all marketing and media initiatives.

Reporting directly to the Chief Revenue and Experience Officer, the SVP of Marketing & Media provides strategic leadership that aligns marketing, media, advocacy, and research functions to drive growth, member engagement, and industry influence. Through collaboration with the Director of Marketing and Director of Media & Research, this role sets the vision and strategic framework that guides the execution of marketing campaigns, media relations, content creation, and research-backed advocacy.

The SVP will leverage insights from research, develop integrated marketing and media campaigns, and ensure a unified brand presence that resonates across all channels. This leader will drive excellence through strategic oversight, cross-functional collaboration, and creative innovation.

Key Responsibilities

Strategic Leadership & Alignment (35%)

• Develop and implement a cohesive marketing, media, and advocacy strategy that enhances PPAI’s brand positioning and promotes the promotional products industry within the global marketing community.
• Set overarching strategic objectives for marketing, media, and research to ensure alignment with PPAI’s mission, financial goals, and industry advocacy priorities.
• Ensure seamless integration between marketing campaigns, media relations, content creation, and research/advocacy, maintaining a unified message across all channels (paid and organic).
• Establish performance metrics and strategic priorities for the Director of Marketing and Director of Media & Research, ensuring alignment with organizational goals.
• Collaborate with the Chief Revenue and Experience Officer to define and achieve marketing, media, and research/advocacy objectives that drive organizational growth and enhance industry leadership.
• Provide strategic leadership and vision to drive an omni-channel approach, ensuring members receive consistent messaging and overall experience across all channels that is representative both of PPAI’s brand and sub-brand identities.

Marketing & Media Strategy Development (30%)

• Provide strategic oversight and guidance to the Director of Marketing to develop and execute marketing plans that enhance PPAI’s brand reputation and drive member engagement.
• Provide strategic oversight and guidance to the Director of Media & Research to establish a comprehensive media strategy that integrates research findings, thought leadership, and promotional advocacy.
• Oversee the creation of integrated marketing and media campaigns, ensuring consistency and resonance across digital platforms, publications, social media, events, and public relations.
• Guide content strategy to ensure creative outputs align with strategic priorities and resonate with target audiences.
• Champion storytelling that elevates the promotional products industry, positioning PPAI as a trusted authority and innovative leader.

Research & Advocacy Integration (20%)

• Define the strategic framework for research-driven advocacy, ensuring industry perspectives related to government policies are effectively communicated and leveraged within marketing and media.
• Leverage government relations vendor and volunteer community talents to help create visibility, understanding, and drive change related to PPAI vision and mission and industry needs.
• Partner with the Director of Media & Research to utilize research insights for public relations, media campaigns, and content development that advocate for the industry.
• Drive cross-functional collaboration to ensure that research findings inform strategic decisions, campaigns, and messaging.
• Promote the value of promotional products through compelling, research-backed content that resonates with industry stakeholders and external audiences.

Oversight, Collaboration & Cross-Functional Alignment (10%)

• Foster alignment between the Marketing Team and the Media & Research Team, ensuring strategic objectives are effectively communicated and executed through direct reports.
• Provide high-level direction to ensure marketing, media, and research initiatives are cohesive, consistent, and aligned with PPAI’s mission.
• Collaborate with executive leadership to maintain cross-departmental synergy, ensuring marketing and media efforts support overall organizational objectives.
• Support the Director of Marketing and Director of Media & Research in refining processes, enhancing efficiency, and driving continuous improvement.

Strategic Planning & Resource Allocation (5%)

• Develop and manage the marketing, media, and research budgets, providing strategic oversight to ensure resources are allocated efficiently.
• Monitor progress toward strategic objectives, making adjustments to initiatives and budgets as needed to optimize impact and ROI.
• Provide input on resource needs and allocation to support effective execution of strategies across marketing, media, and research functions.

Experience Requirements

• 10+ years of executive-level marketing, media, and research leadership experience.
• Proven ability to create and execute integrated marketing, media, and research strategies that enhance visibility, credibility, and audience engagement.
• Deep experience in media relations, digital marketing, creative services, and content development.
• Demonstrated experience in publishing, research, and advocacy.
• Ability to articulate and adapt brand strategy, value proposition and visual identity across channels, to align with organizational objectives and ensure a cohesive and compelling brand presence.
• Strong expertise in analytics, SEO, social media, public relations, and strategic communication.
• Demonstrated ability to develop and implement strategies that resonate with diverse audiences and drive tangible results.
• Experience working with agile-based workflow management platforms (Workfront, Asana, etc.), CRM and marketing automation software (HubSpot, Salesforce, etc), website platforms (WordPress, Adobe Commerce, etc) and relevant data and analytic tools (Sprout Social, GA, etc).

Knowledge, Skills, and Abilities

• Visionary leadership with the ability to define and execute a comprehensive marketing, media, and research strategy.
• Ability to integrate research findings and business intelligence into marketing and media initiatives to enhance credibility and relevance.
• Strong expertise in building and managing high-performing teams across marketing, media, and research functions.
• Exceptional communication and relationship-building skills, fostering collaboration across departments.
• Experience presenting to audiences and working with a Board of Directors or similar body.
• High adaptability, with the ability to lead through change and drive innovative solutions.
• Outstanding organizational and time management skills.
• Aptitude in decision-making and problem-solving.

Preferred Qualifications

• Advertising/marketing agency experience a plus.
• MBA, relevant advanced degree, or equivalent previous experience.
• Certifications in marketing, digital strategy, leadership development, or media management.
• Experience working with a non-profit and/or association.

Job Status

• FLSA Status: Exempt
• Compensation: Salary
• Job Status: Full-Time
• Daily Schedule: Flexible
• Work Location: Hybrid Remote Work Model (preferred to work from HQ location)

Physical Activity

• Sitting
• Standing
• Lifting
• Pushing/Pulling
• Bending/Stooping
• Extended work hours, extended weeks (endurance requirement)

Work Environment

• Office environment
• Trade show floor or event venues
• Temperature controlled environment
• Travel: Must be able to travel (approximately 30%)

PPAI is an Equal Opportunity Employer (EOE) Apply to: apply@ppai.org

IT Director

Location: Dallas, TX

Reports to: CEO

Job Summary:

The IT Director will oversee the technology strategy and operations for PPAI, with key responsibilities around the organization’s Enterprise Resource Planning (ERP). This role is responsible for ensuring the effective and efficient use of technology to support the PPAI’s goals and objectives. The IT Director will lead a team of IT professionals, manage the IT budget, and collaborate with other departments to implement technology solutions that enhance business performance.

Key Responsibilities:

• Technology strategy lead: Develop, implement, monitor, and continue to enhance the organizational IT strategy for PPAI aligned with the associated goals and objectives and all PPAI stakeholders. Ensure overall solutions are scoped with PPAI mission and vision in-mind and implemented in a budget-conscious way. (30%)
• Technology infrastructure and ERP: Oversee the management of the organization’s IT infrastructure, including networks, hardware, software, and security. Lead design, development and implementation of the organization’s ERP, ensuring a seamless integration of enterprise systems that creates strong internal processes and procedures, as well as those for external stakeholders. This will include connectivity of technology systems covering financial, CRM, marketing, events, membership, LMS, sales, PMO, business intel, and more. (30%)
• Web systems/architecture lead: Provide leadership and guidance for PPAI web properties, managing an internal team responsible for web architecture, SEO, and user experience. Oversee the design, development, and maintenance of scalable and secure web systems, develop and implement SEO strategies, enhance user experience, and collaborate with other departments to align web initiatives with business objectives. (10%)
• Department lead: Lead and mentor the IT team, providing guidance and support for professional development. Manage the IT budget, ensuring cost-effective use of resources. (10%)
• Accountable thought leader: Collaborate with PPAI Executive Leadership Team and department leads to identify and implement technology solutions that improve business processes and performance. Provide consistent leadership report-outs on performance and project updates. Serve as proactive solutions seeker and open communicator with PPAI leadership. Stay current with emerging technologies and trends, assess their potential impact on the company, and advocate for digital transformation within the industry. Ensure industry standards and regulations compliance. (10%)
• Partnership lead: Develop and maintain relationships with external vendors, technology partners, and service providers. Source partnerships and work through internal channels to procure advantageous vendor relationships that are budget-friendly, yet highly effective for PPAI goals and objectives. (10%)

Experience Requirements:

• Minimum of 10 years of experience in IT, with at least 5 years in a management role.
• Successful background designing, managing, and implementing complex ERP solutions.
• Proven ability to understand business needs and apply appropriate technology effectively.
• Experience with AI-enabled platforms and business intelligence systems.
• Hands-on leadership experience, leading and contributing directly to projects.
• Strong time management and organizational skills.
• Self-starter with a high level of initiative and attention to detail.

Knowledge, Skills and Abilities:

• In-depth knowledge of IT infrastructure, networks, hardware, software, and security.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Ability to manage multiple projects and priorities simultaneously.
• Familiarity with industry standards and regulations.

Specific Qualifications:

• Experience with digital transformation initiatives and leading significant internal change of systems and approaches to leveraging technology.
• Ability to understand existing systems and lead the implementation of streamlined systems.
• Experience in mapping business processes and overseeing web strategy and product development efforts.
• Proven track record of working closely with leadership teams to identify, prioritize, and execute plans.
• Experience in managing IT projects within the marketing industry or similar industries.

Preferred Qualifications:

• Experience working with a nonprofit, association experience a nice-to-have.
• Relevant certifications (e.g., PMP, ITIL, CISSP).

Association-Wide Responsibilities & Values (expectations of everyone):

• Provide honest and ongoing communication as needed to support success throughout the organization.
• Meet established deadlines for all projects, reports and communications for all audiences both internally and externally.
• Provide high-quality products, reports, communications and projects for all audiences internally and externally.
• Be fair, consistent, responsive and supportive of leaders, staff, board members, members and vendors.
• Help PPAI to continually seek improvement. Be prepared to personally manage changes taking place within PPAI and the industry.
• Be empowered, accountable and responsible for your career success, actions, influence and impact upon the organization as a whole.
• Foster cultural values, mission and overall organizational guidelines of PPAI.

Job Status

• FLSA Status (Exempt / Non-Exempt): Exempt
• Compensation (Hourly / Salary): Salary
• Job Status (Full-Time /Part-Time /Temp): Full-Time
• Daily Schedule (Start time Flexible / Not Flexible): Flexible
• Work Location: Position must work from HQ location with Hybrid Remote Work Model

Physical Activity

• Sitting
• Standing
• Lifting
• Pushing/Pulling
• Bending/Stooping
• Extended work hours, extended weeks (endurance requirement)

Work Environment

• Office environment
• Trade show floor or event venues
• Temperature controlled environment
• Travel: Must be able to travel

PPAI is an Equal Opportunity Employer (EOE)

Apply to: apply@ppai.org

Job Title:  Director of Marketing

Location: Irving, TX

Reports To: Senior Vice President of Marketing & Media

Job Summary

The Director of Marketing is responsible for developing and executing marketing strategies that enhance PPAI’s brand reputation, drive member engagement, and promote the promotional products industry within the global marketing community. Reporting directly to the Senior Vice President of Marketing & Media, this role collaborates closely with cross-functional teams to deliver high-quality marketing campaigns, content, and initiatives that support PPAI’s strategic objectives.

This role also oversees the Creative Services Team, ensuring cohesive brand strategy and consistency across all channels, enterprise initiatives, and external partnerships. The Director of Marketing will set strategic priorities that drive messaging consistency and creativity while ensuring alignment across marketing functions.

The Director of Marketing oversees the planning, execution, and performance analysis of integrated marketing initiatives across various channels, including digital platforms, social media, events, email marketing, and advertising. This role ensures alignment between marketing objectives and broader organizational goals, supporting PPAI’s mission to advance the promotional products industry through innovative, data-driven marketing efforts.

Key Responsibilities

Marketing Strategy & Planning (35%)

• Oversee and provide strategic direction to Marketing Managers, the Digital Marketing Manager, and the Senior Manager of Creative Services to ensure marketing initiatives are consistent, cohesive, and aligned with PPAI’s objectives.
• Develop and implement marketing strategies that enhance PPAI’s brand visibility, engagement, and credibility.
• Collaborate with the Senior Vice President of Marketing & Media to establish marketing goals, performance metrics, and strategic initiatives.
• Plan and oversee the execution of integrated marketing campaigns across digital platforms, events, publications, social media, email, and advertising.
• Ensure consistency in messaging and creative outputs, maintaining alignment with PPAI’s brand standards.
• Monitor marketing trends, member feedback, and competitive landscape to refine strategies and optimize results.

Campaign Management & Execution (30%)

• Lead the development and delivery of high-impact marketing campaigns that resonate with target audiences and drive measurable results.
• Collaborate with the Creative Services team to produce engaging content, ensuring cohesion across all platforms.
• Oversee the management of digital marketing efforts, including SEO, social media, email marketing, paid advertising, and content marketing.
• Implement data-driven approaches to track campaign performance and enhance marketing effectiveness.
• Ensure campaigns are aligned with research findings, advocacy priorities, and organizational objectives.

Collaboration & Cross-Functional Alignment (20%)

• Work closely with the Director of Media & Research to ensure integrated marketing and media strategies align with PPAI’s advocacy efforts.
• Partner with the Digital Marketing Manager to drive cohesive digital marketing efforts that align with broader marketing objectives.
• Collaborate with the Senior Manager of Creative Services to produce engaging content and creative assets that enhance engagement and credibility.
• Provide strategic oversight to Marketing Managers in developing campaigns that align with member engagement, events, and advocacy initiatives.
• Foster a collaborative environment that encourages creativity, innovation, and cross-functional synergy.

Reporting & Analysis (10%)

• Develop and maintain marketing dashboards, reports, and KPIs to measure the effectiveness of campaigns and initiatives.
• Provide insights and recommendations to the Senior Vice President of Marketing & Media based on performance analysis and industry trends.
• Continuously refine marketing strategies and tactics based on data, research insights, and evolving member needs.

Budget Management (5%)

• Assist in developing and managing the marketing budget, ensuring resources are allocated efficiently to achieve strategic objectives.
• Monitor budget performance, making adjustments as needed to optimize impact and ROI.

Experience Requirements

• 7+ years of marketing leadership experience.
• Proven ability to develop and execute integrated marketing strategies that enhance visibility, engagement, and credibility.
• Extensive experience in digital marketing, creative services, content development, and campaign management.
• Strong expertise in analytics, SEO, social media, paid advertising, and strategic communication.
• Demonstrated ability to develop and implement strategies that resonate with diverse audiences and drive tangible results. Experience working with agile-based workflow management platforms (Workfront, Asana, etc.).

Knowledge, Skills, and Abilities

• Strategic mindset with the ability to develop and execute comprehensive marketing plans.
• Strong communication and relationship-building skills, fostering collaboration across departments.
• High adaptability, with the ability to lead through change and drive innovative solutions.
• Outstanding organizational and time management skills.
• Aptitude in decision-making and problem-solving.

Preferred Qualifications

• Advertising/marketing agency experience a plus.
• Experience working with a non-profit and/or association.
• MBA, relevant advanced degree, or equivalent previous experience.
• Certifications in marketing, digital strategy, or leadership development.

Job Status

• FLSA Status: Exempt
• Compensation: Salary
• Job Status: Full-Time
• Daily Schedule: Flexible
• Work Location: Hybrid Remote Work Model (preferred to work from HQ location)

Physical Activity

• Sitting
• Standing
• Lifting
• Pushing/Pulling
• Bending/Stooping
• Extended work hours, extended weeks (endurance requirement)

Work Environment

• Office environment
• Trade show floor or event venues
• Temperature-controlled environment
• Travel: Must be able to travel (approximately 30%)

PPAI is an Equal Opportunity Employer (EOE) Apply to: apply@ppai.org

Location: Dallas, TX

Reports to: Sales Manager, Business Development

Job Summary:

PPAI is seeking a highly motivated and results-driven Account Manager to join our team. This role will be instrumental in driving growth and retention through building and maintaining strong relationships with key members and stakeholders. The ideal candidate will have experience in account management, advertising sales, tradeshows and a strong ability to identify opportunities to enhance member satisfaction and engagement.

This role offers a dynamic opportunity for a highly motivated individual to make a significant impact on growth and success of the organization by driving membership engagement and satisfaction.

Key Responsibilities:

Sales/ Account Management (70%)

• Harness the power of a consultative sales approach, tailoring sales methodologies to meet the unique needs of customers. Sell exhibit space, sponsorships, and advertising for association media, events, tradeshows, and other identified items with finesse and expertise.
• Drive maximum revenue growth within the territory by expanding diversified revenue streams while strictly adhering to pricing guidelines for optimal results.
• Utilize CRM, sales platforms, and departmental processes to streamline operations and drive overall company success.

Relationship Management (20%)

• Cultivate and maintain strong relationships with key decision-makers and influencers through continuous and effective communication strategies.
• Ensure comprehensive coverage of the target market, actively pursuing new business opportunities and promptly engaging with all prospects and leads.

Industry Knowledge (10%)

• Stay at the forefront of clients’ businesses, competitors, and industry trends to provide informed solutions and maintain a competitive edge.

Experience Requirements:

• Bachelor’s degree in business-related field is preferred.
• A strong track record of at least 5 years in account management, demonstrating revenue growth, strategic thinking and exceptional customer service skills.
• Strong communication skills and time management abilities.
• Proficient in Microsoft Office Suite and Hubspot.
• Must be able to travel 10% of the year.

Knowledge, Skills, and Abilities:

• Excellent customer services and negotiation skills.
• Effective analytical and problem-solving abilities.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects and priorities simultaneously.
• Familiarity with industry standards and regulations.

Specific Qualifications:

• 5+ years of experience in account management or client-facing role.
• Ability to analyze data and metrics to optimize account management strategies and improve member engagement.
• Comfortable managing multiple accounts and priorities while maintaining focus on high-value strategic initiatives.
• Proven track record of working closely with leadership teams to identify, prioritize, and execute plans.
• Proven track record of exceeding sales plans.

Preferred Qualifications:

• Knowledge of how member associations operate, including membership tiers, fees, services, and engagement strategies.
• Ability to collaborate effectively with marketing, finance, media, event planning, and other teams to deliver value to our members.

Association Wide Responsibilities & Values (expectations of everyone):

• Provide honest and ongoing communication as needed to support success throughout the organization
• Meet established deadlines for all projects, reports and communications for all audiences both internally and externally.
• Provide high-quality products, reports, communications and projects for all audiences internally and externally.
• Be fair, consistent, responsive and supportive of leaders, staff, board members, members and vendors
• Help PPAI to continually seek improvement. Be prepared to personally manage changes taking place within PPAI and the industry.
• Be empowered, accountable and responsible for your career success, actions, influence and impact upon the organization as a whole.
• Foster cultural values, mission and overall organizational guidelines of PPAI.

Job Status:

• FLSA Status (Exempt / Non-Exempt): Exempt
• Compensation (Hourly / Salary): Salary + Commission
• Job Status (Full-Time /Part-Time /Temp): Full-Time
• Daily Schedule (Start time Flexible / Not Flexible): Not Flexible
• Work Location: Position is preferred to work from HQ location with Hybrid Remote Work Model, however, Remote will be considered.

Physical Activity:

• Sitting
• Standing
• Lifting
• Pushing/Pulling
• Bending/Stooping
• Extended work hours, extended weeks (endurance requirement) Travel to and work offsite at PPAI tradeshows and events and customer visits as required. Requires extended work hours beyond an 8-hour workday.

Work Environment:

• Office environment: Yes/Hybrid
• Trade show floor or event venues
• Temperature controlled environment
• Travel: Multiple days per trip, up to 10%

PPAI is an Equal Opportunity Employer (EOE)

Apply to: apply@ppai.org

Job Title: Senior Manager of Creative Services

Location: Irving, TX

Reports To: Director of Marketing

Job Summary

The Senior Manager of Creative Services is responsible for leading the development and implementation of the PPAI brand, ensuring a cohesive and compelling expression of the organization’s identity through both visual elements and voice. Reporting to the Director of Marketing, this role establishes brand strategy that aligns PPAI’s vision, mission, and core values with creative outputs that resonate across diverse stakeholders.

This individual is responsible for connecting visual identity and voice, ensuring consistency and cohesion across all business units, digital platforms, print publications, events, advocacy efforts, and external communications. The Senior Manager of Creative Services will develop creative strategies that effectively communicate PPAI’s message to promo industry professionals, the Board, staff, policy makers, brands, peer associations, end users, and other key audiences.

As an advocate for the brand and industry, this role ensures that PPAI’s creative expression supports the organization’s strategic objectives and enhances its reputation as a leader within the promotional products industry.

Key Responsibilities

Brand Strategy & Creative Development (40%)

• Lead the development, implementation, and ongoing monitoring and management of PPAI’s comprehensive brand strategy, connecting visual identity and voice to convey the organization’s vision, mission, and core values.
• Serve as internal and external ambassador and advocate for the PPAI brand through storytelling, design, and creative execution that reflects PPAI’s leadership and mission.
• Establish and maintain a cohesive brand identity that integrates visual expression and messaging across all creative outputs.
• Ensure brand consistency across digital platforms, printed materials, publications, events, advocacy efforts, and internal and external communications.
• Develop creative strategies that effectively appeal to and resonate with diverse stakeholders, including promo industry professionals, the Board, staff, policy makers, brands, peer associations, and end users.
• Collaborate with the Director of Marketing to align brand strategy with broader organizational objectives and ensure consistency in messaging and creative expression.
• Provide creative strategy and campaign development alongside the Creative Team. Pitch campaigns to stakeholders, working within workflow process, to make adjustments and execute.

Collaboration & Cross-Functional Alignment (20%)

• Partner with the Marketing Team, Project Management Lead, and other department directors to ensure consistency in creative workflow, structure, and execution.
• Maintain open communication with internal stakeholders to ensure creative strategies align with broader marketing, media, and advocacy efforts.
• Foster a collaborative environment that encourages creativity, innovation, and alignment across departments.
• Provide creative guidance and feedback to team members, promoting quality and consistency in all creative outputs.

Creative Strategy & Execution for Publications (20%)

• Develop and execute creative strategies for PPAI publications, including digital and printed materials, ensuring alignment with brand standards and organizational objectives.
• Collaborate with the Director of Media & Research to create cohesive visuals and messaging that resonate across all publication channels.
• Oversee the design, layout, and branding of publications to ensure consistency in storytelling, quality, and impact.
• Ensure that creative assets for publications reflect PPAI’s voice, tone, and visual identity.

Creative Team Leadership (10%)

• Lead, mentor, and manage the Creative Services Team, fostering a collaborative environment that promotes creativity, innovation, and accountability.
• Establish clear performance expectations, provide constructive feedback, and support professional growth and development within the creative team.
• Ensure creative team members are aligned with PPAI’s brand standards, objectives, and core values in all creative outputs.

Vendor & Agency Management (10%)

• Alongside Director of Marketing, serve as liaison with external agencies and vendors to ensure adherence to PPAI’s brand guidelines and creative standards.
• Oversee agency creative relationships to ensure projects are delivered on time, within budget, and aligned with established brand objectives.
• Provide clear direction and feedback to vendors to ensure quality, consistency, and adherence to creative expectations.

Experience Requirements

• 7+ years of creative leadership experience within a team environment
• Past experience working at an advertising/marketing agency, membership-based association or nonprofit organization work a plus.
• Proven ability to develop and execute creative strategies that enhance brand reputation and drive consistency across various media.
• Extensive experience in graphic design, multimedia production, storytelling, and creative content development.
• Strong expertise in branding, visual design principles, messaging, and creative direction.
• Demonstrated ability to collaborate effectively across departments and manage multiple creative projects simultaneously.
• Previous knowledge and creative leadership experience within printed and digital publications.

Knowledge, Skills, and Abilities

• Strategic mindset with the ability to develop and execute comprehensive creative strategies.
• Ability to integrate visual identity and voice to create a cohesive and impactful brand experience.
• Strong communication and relationship-building skills, fostering collaboration across departments.
• High adaptability, with the ability to lead through change and drive innovative, creative solutions.
• Outstanding organizational and time management skills.
• Aptitude in decision-making and problem-solving.

Preferred Qualifications

• Past experience designing publications, both print and digital.
• Advanced degree in graphic design, marketing, creative direction, or related field.
• Certifications in branding, creative leadership, or digital design.

Job Status

• FLSA Status: Exempt
• Compensation: Salary
• Job Status: Full-Time
• Daily Schedule: Flexible
• Work Location: Position must work from HQ location with Hybrid Remote Work Model

Physical Activity

• Sitting
• Standing
• Lifting
• Pushing/Pulling
• Bending/Stooping
• Extended work hours, extended weeks (endurance requirement)

Work Environment

• Office environment
• Trade show floor or event venues
• Temperature controlled environment
• Travel: Must be able to travel (approximately 10%)

PPAI is an Equal Opportunity Employer (EOE) Apply to: apply@ppai.org

Administrative Assistant

Location: Dallas, TX

Reports to: Manager, Sales Operations

Job Summary:

A valued member of the Business Development team, the Administrative Assistant is responsible for executing a variety of administrative, customer service, and sales support activities for the Business Development and Membership departments.

Key Responsibilities:

Customer Service (25%):

• Provide professional customer service to internal teams and external clients. Communicate effectively with the sales team about leads, opportunities, and customer concerns.

PPAI Media & Advertising Support ( 5%):

• Manage the advertising run sheet, process insertion orders, track ad materials, and maintain digital stats. Collect and upload ad materials and manage the PPB circulation list, including address updates, renewals, and cancellations.

Tradeshows & Events ( 5%):

• Support event registration, including processing large list uploads. Assist with sponsorship and advertising sales by managing deliverable reminders, collecting materials, and uploading content to website(s). Manage secondary Product Pavilion responsibilities and assist in sales reporting across departments.

Membership Support (50%):

• Handle membership inquiries, process applications, and ensure compliance with governance policies. Maintain databases, update company profiles, and manage password resets. Follow up with members regarding billing, overdue materials, and other relevant information.

Department Support (15%):

• Provide general administrative support to the business development department as needed, assisting with additional tasks and responsibilities assigned by the Manager or Director.

Experience Requirements:

• Minimum of 3 years of experience in administrative support roles.
• At least 3 years of experience in customer service, with a strong client-focused approach.
• Minimum of 3 years of experience working with reporting systems and generating reports.

Knowledge, Skills, and Abilities:

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Technologically adept and quick to learn new systems and tools.
• Excellent written and verbal communication skills.
• Highly detail-oriented with strong organizational skills.
• Effective time management skills with the ability to prioritize tasks in a fast-paced environment.

Specific Qualifications:

• High school diploma or equivalent.

Preferred Qualifications:

• Bachelor’s degree (BA/BS) in Business or a related field.

Association-Wide Responsibilities & Values (expectations of everyone)

• Provide honest and ongoing communication as needed to support success throughout the organization.
• Meet established deadlines for all projects, reports and communications for all audiences both internally and externally.
• Provide high-quality products, reports, communications and projects for all audiences internally and externally.
• Be fair, consistent, responsive and supportive of leaders, staff, board members, members and vendors.
• Help PPAI to continually seek improvement. Be prepared to personally manage changes taking place within PPAI and the industry.
• Be empowered, accountable and responsible for your career success, actions, influence and impact upon the organization as a whole.
• Foster cultural values, mission and overall organizational guidelines of PPAI.

Job Status

• FLSA Status (Exempt / Non-Exempt): Non-Exempt
• Compensation (Hourly / Salary): Hourly
• Job Status (Full-Time /Part-Time /Temp): Full Time
• Daily Schedule (Start time Flexible / Not Flexible): Flexible
• Work Location: PPAI Headquarters with some remote flexibility

Physical Activity

• Sitting
• Standing
• Lifting
• Pushing/Pulling
• Bending/Stooping
• Extended work hours, extended weeks (endurance requirement)

Work Environment

• Office environment
• Trade show floor or event venues
• Temperature controlled environment
• Travel: Must be able to travel

PPAI is an Equal Opportunity Employer (EOE)

Apply to: apply@ppai.org