Location: Portland, OR
Company: Ivory Headwear
Date Posted: 7/10/14

Job Description:
We are a Headwear supplier located in SE Portland seeking a dynamic individual to join our team. We are looking for someone that is detail oriented and ready to have their Customer Service skills grow. The right candidate will possess a high level of integrity and the competency necessary to inspire trust and confidence in others; excellent skills in communication via phone and email, the ability to quickly learn about the Headwear industry, and must enjoy a fun, high energy office environment. The ideal candidate will have experience in the textiles industries with some basic background in art and design. Hat enthusiasts encouraged!

Role and Responsibilities (include but are not limited to the following):
• Order placement and processing of hat and embroidery projects for Domestic & Overseas Production
• Assist clients with choosing cap styles, fabrics, design layout and colors
• Communicate with clients on order details, sample approval, inventory levels, etc
• Communicate via email with overseas factory on production process from design to delivery
• Perform general clerical duties including Data Entry, Mailing, Faxing and Filing
• Provide price quotes to clients
• Production scheduling
• Answer phone calls
• Keep a kind, courteous and professional attitude at all times
• Quality Control 
• Ability of lift 30lbs
• Attend Trade Shows (Some travel may be required)

Skills Required:
• QuickBooks
• MS Office: Word, Excel & Outlook
• Great Customer Service Skills
• Sales 
• Be able to communicate effectively and clearly with clients, co-workers and vendors
• Basic math calculations
• Basic understanding of Adobe Illustrator
• Knowledge of International shipping methods and understanding of logistics

Preferred Skills:
• Embroidery Basics
• Knowledge of Apparel and/or Headwear
• Experience in working with art files: Adobe (Primarily Illustrator and Photoshop, Embroidery files, Vector Art

This is a full time, salaried position (DOE) with paid holidays, PTO and health benefits package. 
Salary Range: 28K – 35K

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