Expo Operations Manager
Brief Summary of Position
Operations Manager is responsible for the production, management and coordination of certain logistical orders for PPAI tradeshows and PPAI produced events, budgets for assigned vendors/areas, show floor plans, primary contact for certain show vendors and providing project management support to the Expositions Department.
Reporting Structure
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Reports To
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Title
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Department
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Tol Kincaid
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Show Manager
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Expositions
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Job Status
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FSLA Status (E/ NE)
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SOC Code
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Job Status (FT/PT/Temp)
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Daily Schedule (Flex N-Flex)
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Essential Functions and Key Responsibilities:
1. Manages production of decorator letter for PPAI events.
2. Manages the creation and production of Exhibitor Directory Guide with marketing.
3. Creates RFP’s, negotiates contracts and manages relationship pre-show, on-site and post-show with vendors and contractors that support PPAI events as assigned.
4. Consults with Show Manager in creation and manages implementation of overall décor and theme and PPAI events.
5. Manages the creation of signage for PPAI events.
6. Manages the creation and implementation of the Exhibitor Service Kit.
7. Budgetary responsibility for certain line items of PPAI events as assigned.
8. Collaborates with marketing and membership in creating overall theme of Resource Headquarters Booth. Implements theme of RHQ by working with general contractor on design, layout and logistics of booth.
9. Supports PPAI departments in implementing their programs at PPAI events as assigned.
10. Manages roles and responsibilities of Trade Show Coordinator.
11. Works onsite at PPAI tradeshows and PPAI produced events.
Association Wide Responsibilities & Values: (expectations of everyone)
- Provide honest and ongoing communication as needed to support success throughout the organization
- Meet established deadlines for all projects, reports and communications for all audiences both internally and externally.
- Provide high-quality products, reports, communications and projects for all audiences internally and externally.
- Be fair, consistent, responsive and supportive of leaders, staff, board members, members and vendors
- Help PPAI to continually seek improvement. Be prepared to personally manage changes taking place within PPAI and the industry.
- Be empowered, accountable and responsible for your career success, actions, influence and impact upon the organization as a whole
Non-Essential Functions or Responsibilities
1. Works with Show Manager on creation of floor plans for PPAI Events.
2. Answers incoming telephone calls.
3. Provides updates and content relative to The PPAI Expo website. Works with Show Manager marketing and IT on design and functionality.
4. Updates budgetary files to accurately report on expenses for PPAI Events.
5. Manages and provides information flow needed for production of facility letter.
6. Works with Show Manger on certain marketing programs to include print, website and Expo PlanIt.
7. Works with Show Manager on design and implementation of sponsorship and advertising programs.
8. Other duties as assigned.
Education Requirements for Enter Position
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School/Certification Authority
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Degree/ Certification
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Major/ Minor
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High School (Required)
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Diploma
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College (Preferred)
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Bachelors
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Preference is Business or Hotel / Restaurant Management
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Experience Requirements
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Type of Work
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Years of experience
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Depth of Experience
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Other Details
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Operations Experience Tradeshows
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5+
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Preferably Operations Manager experience in a Tradeshow Week top 100 tradeshow.
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Knowledge, Skills and Abilities
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KSA’s
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Years of experience
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Depth of KSA’s
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Other Details
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Excellent Communication Skills (verbal, written, and presentation)
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Proficiency
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Strong Organizational Skills
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Proficiency
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Prioritization and Project Management Skills
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Proficiency
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Demonstrated Ability to manage and track multiple projects and deadlines simultaneously
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Proficiency
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Microsoft Word, Excel, PowerPoint, Outlook, Access and ExpoCad
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Proficiency
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Ability to Learn New Software Programs Quickly
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Proficiency
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Experience working with CAD designing programs. Prefer ExpoCad
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Proficiency.
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Physical Requirements:
*Sitting: Yes
*Standing Yes. At PPAI Events, extended periods of standing required.
*Lifting – 25 lbs
*Pushing/Pulling - Yes
*Bending/Stooping - Yes
*Extended work hours, extended weeks (endurance requirement). Travel to and work offsite at PPAI events as required. Requires extended work hours above and beyond the standard 8-hour work day.
Work Environment:
*Office environment
*Trade show floor or event venues – Requires extended period of times walking and standing.
*Temperature controlled – in office, but not always on show floor
PPAI is an Equal Opportunity Employer
Apply for this position by sending resume to:
apply@ppai.org or visit our website at www.ppai.org/aboutus