Cliff Rosen Sales Management & Customer Relations

                                                                                       Cliff Rosen                                                                  

8419 Golf Ridge Dr., Charlotte, NC 28277

704-621-1037

crosen@carolina.rr.com

PROFILE:

An accomplished management professional offering highly successful and comprehensive sales and territory enhancement experience, coupled with a strong background in promoting productivity, efficiency, and quality in the workplace…Effectively trains, motivates, and supervise others to perform at their highest levels… Able to analyze problems and develop proactive solutions… Gains the customer confidence, trust while managing profitability levels, and portraying a positive company image… Develops and retains key accounts… Demonstrates a strong commitment to customer satisfaction… Highly adaptable and thrives on challenges in a diverse working environment…

Experience Encompasses the Following Key Areas:

Sales/Customer Relations                        Contract Negotiations                         Strategic Planning        Retail Sales                                              Account Development                        Relationship Sales  Marketing/Promotions                              Territory Management                        Inventory Control    Setting & Exceeding Goals                       Follow –up/Networking                    Apparel Sales          Prospecting/Cold- Calling                        Budgeting/Cost-Control                     Telecommunication  Sale’s Lead Development                        Staff Training/ Management               Outside Sales

CAREER HIGHLIGHTS:

  • Consistently received excellent performance evaluations for exceeding sales goals and objectives.
  •  Trained staff in the areas of customer education, product knowledge, services offered, answered questions, and closed sales that enhanced their performance and reduced employee turnover.
  •  Created innovative and attractive marketing material that greatly increased sales.
  • Enhanced territory goals through creative marketing, follow-ups, and cold calling techniques.
  • Strategically interviewed, hired, trained, motivated, and supervised staff while maintaining company rules and regulations.

CLIFF ROSEN                                                                                                                                   PAGE TWO

PROFESSIONAL EXPERIENCE: 

Trugreen, Charlotte, NC                                                                                             2013Present   
Outside Sales Representative: Residential Sales                                                  Territory: Charlotte Area In this door to door sales position, I sell fertilization and weed control programs to residential home owners. I offer different packages to help the homeowner beautify and increase the curb appeal of their properties. This can benefit the homeowner by increasing the value of their property.                                                                           
Accomplishments:                                                                                                                                                       I have consistently met and exceeded weekly sales quota of $3,000 per week. I have also been one of the top percentage closers of the Charlotte office.                                                                                                                                                                                                                                                             

Time Warner Cable, Charlotte, NC                                                                                                            2010-2013       
Outside Account Executive (September 2012-2013)                                                                                                                                                             Responsible for new account acquisition of commercial customers for Time Warner Business Class. I provide customized telecommunications that increase productivity while increasing profitability and lowering cost for my customers.                                                                                                                                                     Accomplishments:                                                                                                                                         In this hunter/cold-calling position, I have consistently met and exceeded monthly goals and quotas. I have also expanded the Time Warner Cable footprint throughout my territory.                                               

Inside Account Manager
(February 2012-September 2012)                                                                                                                                                             Responsible for selling Time Warner Business Services to Commercial customers throughout the southeast. I consulted with active customers in an attempt to up sell and increase revenue for Time Warner.                                                                                                                                                          Accomplishments:                                                                                                                                        Successfully meet out bound call quota.                                                                                                      

Regional Account Executive, Retail
(January 2010-January 2012)                                                    
Responsible for selling Time Warner Cable Services to Residential customers in a retail market. I present different types of Cable, Internet, and Home Phone packages design to fit customers’ needs.                                                                                                                               
Accomplishments:                                                                                                                                        Attended and completed DSR S3 Sales Training and attended ICOMS Customer Care Training Program. Have successfully met and exceeded company goals and quotas.

Strob Marketing, Charlotte, NC                                                           2008-2009                                                                                                                  
Manufacture Representative                                                                          
Territory: NC, SC, GA, TN & AL   Manufacture Sales Representative for five suppliers in the promotional products industry: Toppers; Adva-Lite; It’s All Greek to Me;  Aloe-Up; and Next Products. I was responsible for sales to promotional product distributors in the Southeast.                                                                                                                                  
Accomplishments:   
Successfully opened new accounts and increased sales of existing customers. I accomplished with a consultative sales approach as well as full line presentations.


Nyberg Fletcher & White, Charlotte, NC                                                                                                                2007-2008                                                                                                                    
Outside Sales Representative
Provide businesses with advertising through the use of promotional products. Opened and establish new accounts, while maintaining existing customer needs, assisted clients with targeting specific goals such as awareness, customer appreciation, employee retention, and launching new product or services.                                                                                                          
Accomplishments: 
                                                                                                                                              Opened new accounts throughout the United States while maintaining existing accounts.
I worked closely with customers to focus on their needs, to help grow their business.                                         

Leed’s World Inc., Charlotte, NC                                                 2002-2007                                                                                                                                            
Regional Sales Manager                                                                              
Territory: NC, SC, & TN                          
Sold promotional products to Advertising Specialty distributors in the southeast. Created, developed and presented attractive group presentations. Provided training to distributors and staff members on new products and provided innovative usage of products. Prospect for new accounts, managed existing accounts and increased account base.                                                                                                                              
Accomplishments:        
                                                                                                                           
Awarded Salesperson of the Year. Built a career-driven territory with increase in sales from $3MM to over $11MM. Attended numerous sales training seminars to enhance sales goals and gained competitors knowledge.

Tom Powell & Associates, Charlotte, NC                                          1996-2002                                                                                                                        
Manufacture Representative                                                                            
Territory: NC, SC, GA, AL, FL, VA & W. VA   Represented King Louie Apparel, Timberland Apparel, Blue Generation, Dog Daze Apparel and Eastpak Backpacks for this multi-line representative group in the southeast.  My sales focus was divided between the Retail markets and the Promotional market place.                                                                                                        Accomplishments:                                                                                                                                   
Generated and sold over $4MM in sales. Instrumental in helping to launch and market the Timberland Apparel, Blue Generation and Dog Daze Apparel line throughout the southeast. I played a key role in helping push annual sales for King Louie Apparel line from $3K to over $3MM.

EDUCATION:                                                                                                                                   
Cuyahoga Community College, Cleveland, OH                                                                  

Major:
Business & Marketing                                                                                                                                                                                     



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